TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is great, so easy to use I have used turbotax for years and it is amazing, so easy to do myself
Date published: 2023-02-21
Rated 5 out of 5 by from Every Year TurboTax gets better and better Very user friendly. We hit the estimated time of completion right on the money. Each year TT gets better and better and I am going to be a customer for life.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Help problem resolved hdfhgdhtyeyahh ewrwRW FGFGG D QERE
Date published: 2023-02-21
Rated 4 out of 5 by from Consistant Every year it's easy to use and gets the job done!
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbotax is easy to navigate and find the answers to my tax questions
Date published: 2023-02-21
Rated 5 out of 5 by from Longtime user. It's Great Always been a good product for me and I'll continue to use it in the future unless the conservatives get rid of the IRS! (I hope so)
Date published: 2023-02-21
Rated 4 out of 5 by from I love Turbo Tax but... I love Turbo Tax, I've used it every year for filing. I always self file and have never had an issue. Last year, I was told I should have received more (from a friend not in the tax field) so this time around I clicked the option to ask a question to a representative. I was highly disappointed with the price I was charged. It was $89 for a 2 min phone call and turns out I didn't need to do anything more and nothing needed to be reviewed, however I was still charged. I wasn't going to ask the question but at the end of my taxes it said 'ask a question its free' - no it was $89. Safe to say I will never do that again - most questions you do have you can easily figure out in their question bar at the top of the screen. Other then that I will still continue to file with Turbo Tax, just gonna stick with doing it on my own. Much cheaper!
Date published: 2023-02-21
Rated 1 out of 5 by from TurboTax Business TurboTax Business is not recommended unless you are a professional about business income tax filings.
Date published: 2023-02-21
Rated 2 out of 5 by from too expensive easy to use but very expensive.almost my entire federal refund is gone due to the ridiculoud fees. Probably the last time I'll use this service which sucks because I've been a member for many years
Date published: 2023-02-21
Rated 1 out of 5 by from Cost me 462 dollars Couldn't file my taxes unless I forfeited 462 dollars owed to me by the state of Oregon. You guys suck.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10939
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great, so easy to use I have used turbotax for years and it is amazing, so easy to do myself
Date published: 2023-02-21
Rated 5 out of 5 by from Every Year TurboTax gets better and better Very user friendly. We hit the estimated time of completion right on the money. Each year TT gets better and better and I am going to be a customer for life.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Help problem resolved hdfhgdhtyeyahh ewrwRW FGFGG D QERE
Date published: 2023-02-21
Rated 4 out of 5 by from Consistant Every year it's easy to use and gets the job done!
Date published: 2023-02-21
Rated 4 out of 5 by from easy to use turbotax is easy to navigate and find the answers to my tax questions
Date published: 2023-02-21
Rated 5 out of 5 by from Longtime user. It's Great Always been a good product for me and I'll continue to use it in the future unless the conservatives get rid of the IRS! (I hope so)
Date published: 2023-02-21
Rated 4 out of 5 by from I love Turbo Tax but... I love Turbo Tax, I've used it every year for filing. I always self file and have never had an issue. Last year, I was told I should have received more (from a friend not in the tax field) so this time around I clicked the option to ask a question to a representative. I was highly disappointed with the price I was charged. It was $89 for a 2 min phone call and turns out I didn't need to do anything more and nothing needed to be reviewed, however I was still charged. I wasn't going to ask the question but at the end of my taxes it said 'ask a question its free' - no it was $89. Safe to say I will never do that again - most questions you do have you can easily figure out in their question bar at the top of the screen. Other then that I will still continue to file with Turbo Tax, just gonna stick with doing it on my own. Much cheaper!
Date published: 2023-02-21
Rated 1 out of 5 by from TurboTax Business TurboTax Business is not recommended unless you are a professional about business income tax filings.
Date published: 2023-02-21
Rated 2 out of 5 by from too expensive easy to use but very expensive.almost my entire federal refund is gone due to the ridiculoud fees. Probably the last time I'll use this service which sucks because I've been a member for many years
Date published: 2023-02-21
Rated 1 out of 5 by from Cost me 462 dollars Couldn't file my taxes unless I forfeited 462 dollars owed to me by the state of Oregon. You guys suck.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10939