TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Peasy Thank you, I always have issues when I have to explain my expenses as a music teacher to a CPA. This step by step program just made it so easy.
Date published: 2022-02-18
Rated 5 out of 5 by from will always use TurboTax! I've left a similar review in the past, but I previously used H&R Block, and there were so many issues with them, I experienced trouble with one of my filings and even paid for the extra protection but when I reached out to them they said even though I paid, that I was on my own and it wasn't there responsibility because the person who helped me file no longer worked there, it was unbelievable. I went back to turbotax afterwards and have not had a single issue. Its so easy I have been able to file all by myself with confidence! Its also so nice to know that if I was lost or confused there were "help" sections on practically every page and an option to chat with a specialist at any time! THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from Very User Friendly A very simple and easy to use/complete making it a great resource for anyone.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and cheap Ever since I started using TurboTax I have never looked back. I do them myself and feel assured that they are being done right.
Date published: 2022-02-18
Rated 5 out of 5 by from Intuitive! I was very Stressed out at first because this is the first year I had a side job (Shipt Shopping) and would have to file more than Just a W-2. It was also the first year I had to file capital gains on both normal investments and cryptocurrency. Luckily the explanations Turbotax shows made it easy to understand. It still took a while since I had so much documentation, but I am confident I got it done correctly.
Date published: 2022-02-18
Rated 5 out of 5 by from Great service Fast and easy with the help of the expert that was provided.
Date published: 2022-02-18
Rated 1 out of 5 by from TurboTax is the absolute worst. TurboTax is supposed to be quick, easy, and free. It ended up being rigorous, expensive and time consuming. I'm finding another service for next year's taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from It’s cool It was really easy. It explains with detail. I recommend it.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was great!! I have never filed my taxes on my own before and TurboTax made it easy, efficient, and understandable. It walked me through the steps and even had a real live agent not just some robot. Sue was great and texted me through the live chat and I was able to share my screen with her so that she could see exactly what I had questions about. 10 out of 10 recommend this website for taxes, I will definitely be using this website/company again!
Date published: 2022-02-18
Rated 4 out of 5 by from Great but a little expensive Overall great product, but there were too many pop ups on extra features.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10935
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy Thank you, I always have issues when I have to explain my expenses as a music teacher to a CPA. This step by step program just made it so easy.
Date published: 2022-02-18
Rated 5 out of 5 by from will always use TurboTax! I've left a similar review in the past, but I previously used H&R Block, and there were so many issues with them, I experienced trouble with one of my filings and even paid for the extra protection but when I reached out to them they said even though I paid, that I was on my own and it wasn't there responsibility because the person who helped me file no longer worked there, it was unbelievable. I went back to turbotax afterwards and have not had a single issue. Its so easy I have been able to file all by myself with confidence! Its also so nice to know that if I was lost or confused there were "help" sections on practically every page and an option to chat with a specialist at any time! THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from Very User Friendly A very simple and easy to use/complete making it a great resource for anyone.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and cheap Ever since I started using TurboTax I have never looked back. I do them myself and feel assured that they are being done right.
Date published: 2022-02-18
Rated 5 out of 5 by from Intuitive! I was very Stressed out at first because this is the first year I had a side job (Shipt Shopping) and would have to file more than Just a W-2. It was also the first year I had to file capital gains on both normal investments and cryptocurrency. Luckily the explanations Turbotax shows made it easy to understand. It still took a while since I had so much documentation, but I am confident I got it done correctly.
Date published: 2022-02-18
Rated 5 out of 5 by from Great service Fast and easy with the help of the expert that was provided.
Date published: 2022-02-18
Rated 1 out of 5 by from TurboTax is the absolute worst. TurboTax is supposed to be quick, easy, and free. It ended up being rigorous, expensive and time consuming. I'm finding another service for next year's taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from It’s cool It was really easy. It explains with detail. I recommend it.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was great!! I have never filed my taxes on my own before and TurboTax made it easy, efficient, and understandable. It walked me through the steps and even had a real live agent not just some robot. Sue was great and texted me through the live chat and I was able to share my screen with her so that she could see exactly what I had questions about. 10 out of 10 recommend this website for taxes, I will definitely be using this website/company again!
Date published: 2022-02-18
Rated 4 out of 5 by from Great but a little expensive Overall great product, but there were too many pop ups on extra features.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10935