TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very Efficient Easy to Follow Starting with the e-mail from Intuit telling us our order was ready for 2022, to the conclusion of the E-Filing procedure, Turbo Tax was easy to follow and simple to understand. Nice job, very professional and accurate.
Date published: 2023-02-21
Rated 5 out of 5 by from So Quick and Easy to Use! I can't believe I finished doing my taxes in 30 minutes. TurboTax makes it simple to follow instructions to fill out the forms.
Date published: 2023-02-21
Rated 4 out of 5 by from turrrbboooo walked me through step by step other then mailing my nh taxs no clue why i has to do that
Date published: 2023-02-21
Rated 5 out of 5 by from fast and easy Turbo tax was super fast, and easy. I will use again next year for sure!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax works !!! Turbo Tax is easy and straight forward. Almost anyone can do it.
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo Tax I've used Turbo Tax for over 15 years and each year it was easy, clear and efficient. This year, not so much. It did not flow as it has in the past and was not as clear.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax Been using turbo tax for a while now, some things are easy to figure out, some things aren’t. In all a good product.
Date published: 2023-02-21
Rated 1 out of 5 by from Worst Experience EVER Shady to say the least! Hidden fees constantly popping up. I attempted to use a program purchased from Costco for a discounted rate after starting my taxes online, the online program said it took my discount code, but never showed me a balance before taking my CC info, then never showed me a balance before actually charging what I thought was for my remaining state. I was charged the full balance. Also, when downloading the program to the compute bought from Costco for another to use, for deluxe+one state, it also attempts to charge for one state. In addition, there is a fee for 3rd party, if attempting to have your funds direct deposited and paid from your return, an additional $40. Next year I will go to the competitor, or just do them by hand. Ridiculous, can't trust anyone anymore!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is the way to get your taxes done! I always did my taxes by hand until my granddaughter introduced me to Turbo Tax and now I use it every year.
Date published: 2023-02-21
Rated 4 out of 5 by from turbotax deluxe download 1. Charge an extra $20 for TurboTax, to include one state e-file, and save the pain of paying separately for the state e-file. 2. Ask upfront on deductions, do you want to itemize or take the standard deduction? If I want the standard deduction, I can answer yes and avoid all the questions on itemized deductions.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Efficient Easy to Follow Starting with the e-mail from Intuit telling us our order was ready for 2022, to the conclusion of the E-Filing procedure, Turbo Tax was easy to follow and simple to understand. Nice job, very professional and accurate.
Date published: 2023-02-21
Rated 5 out of 5 by from So Quick and Easy to Use! I can't believe I finished doing my taxes in 30 minutes. TurboTax makes it simple to follow instructions to fill out the forms.
Date published: 2023-02-21
Rated 4 out of 5 by from turrrbboooo walked me through step by step other then mailing my nh taxs no clue why i has to do that
Date published: 2023-02-21
Rated 5 out of 5 by from fast and easy Turbo tax was super fast, and easy. I will use again next year for sure!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax works !!! Turbo Tax is easy and straight forward. Almost anyone can do it.
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo Tax I've used Turbo Tax for over 15 years and each year it was easy, clear and efficient. This year, not so much. It did not flow as it has in the past and was not as clear.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax Been using turbo tax for a while now, some things are easy to figure out, some things aren’t. In all a good product.
Date published: 2023-02-21
Rated 1 out of 5 by from Worst Experience EVER Shady to say the least! Hidden fees constantly popping up. I attempted to use a program purchased from Costco for a discounted rate after starting my taxes online, the online program said it took my discount code, but never showed me a balance before taking my CC info, then never showed me a balance before actually charging what I thought was for my remaining state. I was charged the full balance. Also, when downloading the program to the compute bought from Costco for another to use, for deluxe+one state, it also attempts to charge for one state. In addition, there is a fee for 3rd party, if attempting to have your funds direct deposited and paid from your return, an additional $40. Next year I will go to the competitor, or just do them by hand. Ridiculous, can't trust anyone anymore!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is the way to get your taxes done! I always did my taxes by hand until my granddaughter introduced me to Turbo Tax and now I use it every year.
Date published: 2023-02-21
Rated 4 out of 5 by from turbotax deluxe download 1. Charge an extra $20 for TurboTax, to include one state e-file, and save the pain of paying separately for the state e-file. 2. Ask upfront on deductions, do you want to itemize or take the standard deduction? If I want the standard deduction, I can answer yes and avoid all the questions on itemized deductions.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10934