TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Better Than Expected I have done Turbo Tax myself in previous years and thought it was good to hand it over to someone to get a new baseline. Maybe I was missing something in the past or took something I wasn't supposed to take. So, I took a chance with the full service option. It worked great and speaking with people online was the same as in person. I recommend it to anyone instead of hunting down a local preparer.
Date published: 2023-02-21
Rated 4 out of 5 by from Income section is always difficult Some explanations difficult to understand. I will continue to use it.
Date published: 2023-02-21
Rated 5 out of 5 by from First timer Its really easy, its like tax for dummy. I don't why others would bring their tax to someone else when you learn and do it yourself.
Date published: 2023-02-21
Rated 1 out of 5 by from trash FORCES YOU TO UPGRADE TO PREMIUM IF YOU HAVE ANYTHING OTHER THAN A W-2. $89 TO UPGRADE... THEN AN ADDITIONAL $39 JUST TO RECIEVE MY RETURN ELECTRONICALLY. IN A TIME WHEN RETURS ARE AT AN ALL TIME LOW, $129 TO FILE MY TAXES THRU TURBO TAX. SMALL RETURN AN TURBO TAX TAKES THEIR 25%
Date published: 2023-02-21
Rated 5 out of 5 by from Was Great! Donna was great and made it easy to complete everything
Date published: 2023-02-21
Rated 5 out of 5 by from Nice work Great job on this. Had an easy experience. Thank you for gelp
Date published: 2023-02-21
Rated 5 out of 5 by from Many years of using turbotax, makes the filing and Always used the free edition, makes the filing easy and simple
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax is ok For a company that says it's free, we all know that is not to be true, due to there is always a fee to be paid and to be expected. Also, using the service you have to pay to ensure that you will be protected when filing with them, instead of it being something that is automatically done. Overall, I have been using for years and I am fine with it and know that you have to pay someone, somewhere to file for you.
Date published: 2023-02-21
Rated 2 out of 5 by from Refund Fees Every year I say to myself that I'm going to another service, because of your fees, I'm always forced to use the Deluxe package. Every year! i don't need the package, I do a simple return.
Date published: 2023-02-21
Rated 5 out of 5 by from Enhancement for 2023 Tax Return One option that we (I spoke with many friends) would really like to see is the option to do a screen print and save it to Microsoft WORD.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better Than Expected I have done Turbo Tax myself in previous years and thought it was good to hand it over to someone to get a new baseline. Maybe I was missing something in the past or took something I wasn't supposed to take. So, I took a chance with the full service option. It worked great and speaking with people online was the same as in person. I recommend it to anyone instead of hunting down a local preparer.
Date published: 2023-02-21
Rated 4 out of 5 by from Income section is always difficult Some explanations difficult to understand. I will continue to use it.
Date published: 2023-02-21
Rated 5 out of 5 by from First timer Its really easy, its like tax for dummy. I don't why others would bring their tax to someone else when you learn and do it yourself.
Date published: 2023-02-21
Rated 1 out of 5 by from trash FORCES YOU TO UPGRADE TO PREMIUM IF YOU HAVE ANYTHING OTHER THAN A W-2. $89 TO UPGRADE... THEN AN ADDITIONAL $39 JUST TO RECIEVE MY RETURN ELECTRONICALLY. IN A TIME WHEN RETURS ARE AT AN ALL TIME LOW, $129 TO FILE MY TAXES THRU TURBO TAX. SMALL RETURN AN TURBO TAX TAKES THEIR 25%
Date published: 2023-02-21
Rated 5 out of 5 by from Was Great! Donna was great and made it easy to complete everything
Date published: 2023-02-21
Rated 5 out of 5 by from Nice work Great job on this. Had an easy experience. Thank you for gelp
Date published: 2023-02-21
Rated 5 out of 5 by from Many years of using turbotax, makes the filing and Always used the free edition, makes the filing easy and simple
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax is ok For a company that says it's free, we all know that is not to be true, due to there is always a fee to be paid and to be expected. Also, using the service you have to pay to ensure that you will be protected when filing with them, instead of it being something that is automatically done. Overall, I have been using for years and I am fine with it and know that you have to pay someone, somewhere to file for you.
Date published: 2023-02-21
Rated 2 out of 5 by from Refund Fees Every year I say to myself that I'm going to another service, because of your fees, I'm always forced to use the Deluxe package. Every year! i don't need the package, I do a simple return.
Date published: 2023-02-21
Rated 5 out of 5 by from Enhancement for 2023 Tax Return One option that we (I spoke with many friends) would really like to see is the option to do a screen print and save it to Microsoft WORD.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10931