TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax 2022 This year filing my tax without help from Turbo Tax Live was easy and I love to get help by Turbo Tax live this I was thinking I dont need one and last year turbotax rep wasn't very helpful She's keep me waiting on the line for 45 mins I dont know she's can't figure out how to fix my tax or she's just keep me waiting on the phone Last year I had a very bad experience for Turbotax live.
Date published: 2022-04-18
Rated 5 out of 5 by from Great job, Turbo Tax! The error checking feature is extremely helpful. Once again, a great tool that I've been using for many years.
Date published: 2022-04-18
Rated 5 out of 5 by from Helped me soooo much! Turbo Tax makes it so easy, they offer explanations if you don’t understand something.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax saved me a lot of money, paid $500 2020 This was fast and easy as well as much less expensive than the $500 I paid last year
Date published: 2022-04-18
Rated 5 out of 5 by from SIMPLE Easy way to get it done withoput a headache. We love it!
Date published: 2022-04-18
Rated 2 out of 5 by from Printing For Filing Year after year, same mistake. They really push direct deposit, but NJ will not accept NR filers for direct deposit. But TT thinks thats ok, amends the form with the direct deposit check box and then wont print because its not an error. Just what you need at the 11th hour.
Date published: 2022-04-18
Rated 5 out of 5 by from awesome program easy to use and understand every step of the program. Highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy, barely an inconvenience! Went into it thinking that doing taxes would take all day. With Turbotax, less than 2 hours! Very quick and easy and they were still able to get me a nice refund!
Date published: 2022-04-18
Rated 1 out of 5 by from Never again! I have used Turbo Tax for years. This year, I was unable to file without selecting Audit Defense. Even after selecting that option, I couldn't move forward. After calling Intuit customer service, I was advised that there were issues with the Turbo Tax handoff and had to purchase the Audit Defense directly from their site. Still, there was no way around it in the Turbo Tax software. Lots of discussion about this issue online, so it is obviously a software issue. Unfortunately, it's a software issue that could have serious financial implications for people. This is a software that should work.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo TAX saved me money more than TAXACT AS a old TAX ACT user for many years, Turbo TAX has superior savings and I like it ! it saved me money.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1094
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax 2022 This year filing my tax without help from Turbo Tax Live was easy and I love to get help by Turbo Tax live this I was thinking I dont need one and last year turbotax rep wasn't very helpful She's keep me waiting on the line for 45 mins I dont know she's can't figure out how to fix my tax or she's just keep me waiting on the phone Last year I had a very bad experience for Turbotax live.
Date published: 2022-04-18
Rated 5 out of 5 by from Great job, Turbo Tax! The error checking feature is extremely helpful. Once again, a great tool that I've been using for many years.
Date published: 2022-04-18
Rated 5 out of 5 by from Helped me soooo much! Turbo Tax makes it so easy, they offer explanations if you don’t understand something.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax saved me a lot of money, paid $500 2020 This was fast and easy as well as much less expensive than the $500 I paid last year
Date published: 2022-04-18
Rated 5 out of 5 by from SIMPLE Easy way to get it done withoput a headache. We love it!
Date published: 2022-04-18
Rated 2 out of 5 by from Printing For Filing Year after year, same mistake. They really push direct deposit, but NJ will not accept NR filers for direct deposit. But TT thinks thats ok, amends the form with the direct deposit check box and then wont print because its not an error. Just what you need at the 11th hour.
Date published: 2022-04-18
Rated 5 out of 5 by from awesome program easy to use and understand every step of the program. Highly recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy, barely an inconvenience! Went into it thinking that doing taxes would take all day. With Turbotax, less than 2 hours! Very quick and easy and they were still able to get me a nice refund!
Date published: 2022-04-18
Rated 1 out of 5 by from Never again! I have used Turbo Tax for years. This year, I was unable to file without selecting Audit Defense. Even after selecting that option, I couldn't move forward. After calling Intuit customer service, I was advised that there were issues with the Turbo Tax handoff and had to purchase the Audit Defense directly from their site. Still, there was no way around it in the Turbo Tax software. Lots of discussion about this issue online, so it is obviously a software issue. Unfortunately, it's a software issue that could have serious financial implications for people. This is a software that should work.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo TAX saved me money more than TAXACT AS a old TAX ACT user for many years, Turbo TAX has superior savings and I like it ! it saved me money.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1094