TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easiest Turbo Tax filing yet this was the easiest year to file ever. Step by step outlined for you
Date published: 2021-02-27
Rated 4 out of 5 by from NRA Spouse You need to allow NRA to be put in the place of social security number for a nonresident alien spouse when filing MFS. It is annoying to have to paper file each year.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent help! Tanesha from GA was my hero today! She helped me figure out what I was doing wrong. THANK YOU TANESHA!!!
Date published: 2021-02-27
Rated 1 out of 5 by from One Expert Left Much To Be Desired! Everything went smoothly with ONE MAJOR exception. We referred a question regarding mortgage refinancing, a HELOC and cash out to Russell in Brooklyn. After 30-45 minutes of futile efforts, he could not answer the question, said he would refer it to a supervisor and would call back "in a while". We waited all afternoon and the next morning and never received a call. We made 3 or 4 calls to other experts, who could not assist because the matter was handled in another department. We finally gave up and figured it out ourselves (hopefully it's correct). We believe a refund would be in order!
Date published: 2021-02-27
Rated 1 out of 5 by from Money grabbing nonsense. Why should it cost and additional 40 Dollars to process the fees?? It’s illegal to not file taxes. Why is this so costly!
Date published: 2021-02-27
Rated 5 out of 5 by from go turbotax great want use no other, step,by step walk through was very understandable, user friendly and to the point
Date published: 2021-02-27
Rated 4 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years now and it is so user friendly! I have never had any issues with it over the years.
Date published: 2021-02-27
Rated 5 out of 5 by from Love turbo tax Easy and fast, I love this program. I always get the most money back
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use. Very easy to you. Simple. Did not take long at all.
Date published: 2021-02-27
Rated 3 out of 5 by from turbo is okay it was okay for a free app but to get the most out of it, its a charge.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10930
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easiest Turbo Tax filing yet this was the easiest year to file ever. Step by step outlined for you
Date published: 2021-02-27
Rated 4 out of 5 by from NRA Spouse You need to allow NRA to be put in the place of social security number for a nonresident alien spouse when filing MFS. It is annoying to have to paper file each year.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent help! Tanesha from GA was my hero today! She helped me figure out what I was doing wrong. THANK YOU TANESHA!!!
Date published: 2021-02-27
Rated 1 out of 5 by from One Expert Left Much To Be Desired! Everything went smoothly with ONE MAJOR exception. We referred a question regarding mortgage refinancing, a HELOC and cash out to Russell in Brooklyn. After 30-45 minutes of futile efforts, he could not answer the question, said he would refer it to a supervisor and would call back "in a while". We waited all afternoon and the next morning and never received a call. We made 3 or 4 calls to other experts, who could not assist because the matter was handled in another department. We finally gave up and figured it out ourselves (hopefully it's correct). We believe a refund would be in order!
Date published: 2021-02-27
Rated 1 out of 5 by from Money grabbing nonsense. Why should it cost and additional 40 Dollars to process the fees?? It’s illegal to not file taxes. Why is this so costly!
Date published: 2021-02-27
Rated 5 out of 5 by from go turbotax great want use no other, step,by step walk through was very understandable, user friendly and to the point
Date published: 2021-02-27
Rated 4 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years now and it is so user friendly! I have never had any issues with it over the years.
Date published: 2021-02-27
Rated 5 out of 5 by from Love turbo tax Easy and fast, I love this program. I always get the most money back
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use. Very easy to you. Simple. Did not take long at all.
Date published: 2021-02-27
Rated 3 out of 5 by from turbo is okay it was okay for a free app but to get the most out of it, its a charge.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10930