TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good, easy to follow. This is my third year with Turbo Tax and I find it easy to follow- except for my husband's Social Security Disability benefits, they give exact instructions on his form on which line to put the amounts (really 0) but you don't show us those forms or lines until return is complete, so the result is I have it on the wrong line- See back of SSA-1099 to give better instructions for us next year. Thanks.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy! I was able to complete our taxes in less than two days. I love how Turbo Tax walks you through each step and gives explanations for items along the way!
Date published: 2021-02-27
Rated 3 out of 5 by from Problem with dates Step by step has you enter the FINAL filing date as you proceed. Of course, this is almost impossible to predict. After checking, updating and reviewing, you have to hunt down in step by step to correct the final date. There is no easy way to find the incorrect dates in the forms or in error check. Incorrect dates and signatures are guaranteed audit issues.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Experience! The information stored from last year is so helpful and reduces time and repetitive input of information. Questions and prompts are helpful to lead you to sections directed for you.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy peasy My taxes were fairly simple as I have no children to claim and no house. Just myself. It may be different for someone whose taxes are more complicated.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax TurboTax makes it easy to file and much better than going to my CPA which I did for years. While working on my TurboTax form I had a question and I was contacted by a live person who was able to answer my question which allowed me to complete my tax filing. Great Service!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax does taxes easy and right! I've used TurboTax ever since I started filing taxes and they've gotten me my max refund every year. If I don't understand a question on my taxes, TurboTax always has an explanation of what the answer should include. I will be using TurboTax for a long time to come.
Date published: 2021-02-27
Rated 5 out of 5 by from Guides you through everything! I've used TurboTax for years now and it guides you through everything and gives you peace of mind that it's done right.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesomw Very easy to use and navigate. I will continue to use Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from Great experience! They helped me on the phone! Turbo tax is great! For 10 years I never had a problem and did my taxes myself using turbo tax. This year, I had some trouble but their support team worked miracles and got me set straight. Thank you!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10925
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, easy to follow. This is my third year with Turbo Tax and I find it easy to follow- except for my husband's Social Security Disability benefits, they give exact instructions on his form on which line to put the amounts (really 0) but you don't show us those forms or lines until return is complete, so the result is I have it on the wrong line- See back of SSA-1099 to give better instructions for us next year. Thanks.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy! I was able to complete our taxes in less than two days. I love how Turbo Tax walks you through each step and gives explanations for items along the way!
Date published: 2021-02-27
Rated 3 out of 5 by from Problem with dates Step by step has you enter the FINAL filing date as you proceed. Of course, this is almost impossible to predict. After checking, updating and reviewing, you have to hunt down in step by step to correct the final date. There is no easy way to find the incorrect dates in the forms or in error check. Incorrect dates and signatures are guaranteed audit issues.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Experience! The information stored from last year is so helpful and reduces time and repetitive input of information. Questions and prompts are helpful to lead you to sections directed for you.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy peasy My taxes were fairly simple as I have no children to claim and no house. Just myself. It may be different for someone whose taxes are more complicated.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax TurboTax makes it easy to file and much better than going to my CPA which I did for years. While working on my TurboTax form I had a question and I was contacted by a live person who was able to answer my question which allowed me to complete my tax filing. Great Service!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax does taxes easy and right! I've used TurboTax ever since I started filing taxes and they've gotten me my max refund every year. If I don't understand a question on my taxes, TurboTax always has an explanation of what the answer should include. I will be using TurboTax for a long time to come.
Date published: 2021-02-27
Rated 5 out of 5 by from Guides you through everything! I've used TurboTax for years now and it guides you through everything and gives you peace of mind that it's done right.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesomw Very easy to use and navigate. I will continue to use Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from Great experience! They helped me on the phone! Turbo tax is great! For 10 years I never had a problem and did my taxes myself using turbo tax. This year, I had some trouble but their support team worked miracles and got me set straight. Thank you!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10925