TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax usually is perfect Turbo Tax did not ask for or remember from last year's tax return for 2020 that I paid quarterly estimated tax payments. After I realized this, I asked the help support how to fix it but did not get any useful info. After a lot of attempts and a lot of time, I finally was able to input the payments and finish my tax preparation. It left me with less confidence in TurboTax than I had before.
Date published: 2022-02-18
Rated 5 out of 5 by from Great! Simple and easy Very satisfied with being able to fix errors and have it corrected
Date published: 2022-02-18
Rated 5 out of 5 by from Free Version was actually FREE! This Turbotax Free was perfect for my 18 year old's first attempt at filing her own taxes. With my help she could follow the steps and fill out the form with relative ease.
Date published: 2022-02-18
Rated 4 out of 5 by from Always Use Turbo Tax I'm self-employed and find TurboTax easy to use. I feel comfortable that I am entering the correct information and following all the guidelines required by local and state governments.
Date published: 2022-02-18
Rated 4 out of 5 by from Always a nice experience Always a wonderful and hassle free experience! TurboTax is my go to every year .
Date published: 2022-02-18
Rated 3 out of 5 by from I loved TurboTax, but Premier is SO SLOW I've been using this program for YEARS and never had any issues. This year, due to investments, I used the Premier version and it took me hrs and hrs to get thru the review. There is something wrong with the program- a quick google search leads to hundreds of other ppl with the same problem and NO solution that works (no, clearing my cache doesn't fix this, neither does another browser or anything else turbo tax suggested). This needs to be fixed asap.
Date published: 2022-02-18
Rated 5 out of 5 by from SO Easy. TurboTax was easy and efficient. It addressed all of our credit and deduction needs. It was also way cheaper than going to a CPA.
Date published: 2022-02-18
Rated 5 out of 5 by from EASY QUICK EASY I SUGGEST EVERYONE AT LEAST TRY IT OUT I BELIEVE YOU WILL SEE FOR YOURSELF IT WAS A CAKE WALK
Date published: 2022-02-18
Rated 5 out of 5 by from Live help is great - thanks Brenda Had a complicated issue and Brenda walked me through everything. THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax = excellent Great experience! TurboTax does it all at a very reasonable rate.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10924
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax usually is perfect Turbo Tax did not ask for or remember from last year's tax return for 2020 that I paid quarterly estimated tax payments. After I realized this, I asked the help support how to fix it but did not get any useful info. After a lot of attempts and a lot of time, I finally was able to input the payments and finish my tax preparation. It left me with less confidence in TurboTax than I had before.
Date published: 2022-02-18
Rated 5 out of 5 by from Great! Simple and easy Very satisfied with being able to fix errors and have it corrected
Date published: 2022-02-18
Rated 5 out of 5 by from Free Version was actually FREE! This Turbotax Free was perfect for my 18 year old's first attempt at filing her own taxes. With my help she could follow the steps and fill out the form with relative ease.
Date published: 2022-02-18
Rated 4 out of 5 by from Always Use Turbo Tax I'm self-employed and find TurboTax easy to use. I feel comfortable that I am entering the correct information and following all the guidelines required by local and state governments.
Date published: 2022-02-18
Rated 4 out of 5 by from Always a nice experience Always a wonderful and hassle free experience! TurboTax is my go to every year .
Date published: 2022-02-18
Rated 3 out of 5 by from I loved TurboTax, but Premier is SO SLOW I've been using this program for YEARS and never had any issues. This year, due to investments, I used the Premier version and it took me hrs and hrs to get thru the review. There is something wrong with the program- a quick google search leads to hundreds of other ppl with the same problem and NO solution that works (no, clearing my cache doesn't fix this, neither does another browser or anything else turbo tax suggested). This needs to be fixed asap.
Date published: 2022-02-18
Rated 5 out of 5 by from SO Easy. TurboTax was easy and efficient. It addressed all of our credit and deduction needs. It was also way cheaper than going to a CPA.
Date published: 2022-02-18
Rated 5 out of 5 by from EASY QUICK EASY I SUGGEST EVERYONE AT LEAST TRY IT OUT I BELIEVE YOU WILL SEE FOR YOURSELF IT WAS A CAKE WALK
Date published: 2022-02-18
Rated 5 out of 5 by from Live help is great - thanks Brenda Had a complicated issue and Brenda walked me through everything. THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax = excellent Great experience! TurboTax does it all at a very reasonable rate.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10924