TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Quick and simple Efficient and to the point! Great vehicle for a small business owner to process their taxes!
Date published: 2021-02-27
Rated 4 out of 5 by from I'd like to see a printed copy I'm puzzled about how to get a copy. Felt some frustration, not knowing what to expect.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has been OK so far Aside from the nagging to upgrade to a different service level at every other section this tool fills your tax forms dependably and has some convenient import options. I’ve only had an issue where my E-File was rejected because I’m not in their database yet- I’ve corrected everything and despite knowing I had to mail it in TurboTax took the liberty of defaulting back to E-File immediately after mail in was suggested. A hiccup that will cause a delay since I’ll have to wait until the IRS Rejects my return yet again before I can put it in the snail mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Found it very easy to use Found it very easy to use and it was accurate. For Oregon, it handled the Federal Stimulus payment much better than H&R Block. Also easier than Block to enter estimated taxes paid.
Date published: 2021-02-27
Rated 2 out of 5 by from Convenient but not free Filled out my taxes, everything was great, until the end. I was told I had to upgrade to deluxe instead of the free version because I made some kind of retirement contribution, without letting me file without upgrading. So, after filling out everything already, and not wanting to do it again through something else, I did. And it didn't change anything about my refund, except i now had to pay $80 for the same exact thing. But I was actually charged $86.06 to my card so im assuming I had to pay tax to fill out my taxes. Not so happy about that.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was simple I had a good experiences and it was easy to operated the service.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax This is the only taxing company Ive used. It has always worked.
Date published: 2021-02-27
Rated 5 out of 5 by from great great easy to use and understand very helpful website
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love TurboTax I been using for 14 Years have pleased everyone those year I want recommend something through that saved me a lot of money one day I got letter from IRS for audit if I did not the purchase the Tax Max Attorney help I would would had to pay out a lot of money I sent Attorney Max didn't here anything for awhile then get letter from IRS all request for has been canceled Thank you Turbo Tax
Date published: 2021-02-27
Rated 3 out of 5 by from Needs some updates TurboTax is a great way to do your taxes but there are somethings that could change or be different. for instants the insurance part can have a down bar that lets you put 1A for all 12 months because military personal do not get their total amount of income showing for each month. Also, previous jobs should not be placed on the following year unless the person clicks a box stating that they still work at the same job. Other than that TurboTax is a great engine for people to do their taxes by themselves.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10917
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and simple Efficient and to the point! Great vehicle for a small business owner to process their taxes!
Date published: 2021-02-27
Rated 4 out of 5 by from I'd like to see a printed copy I'm puzzled about how to get a copy. Felt some frustration, not knowing what to expect.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has been OK so far Aside from the nagging to upgrade to a different service level at every other section this tool fills your tax forms dependably and has some convenient import options. I’ve only had an issue where my E-File was rejected because I’m not in their database yet- I’ve corrected everything and despite knowing I had to mail it in TurboTax took the liberty of defaulting back to E-File immediately after mail in was suggested. A hiccup that will cause a delay since I’ll have to wait until the IRS Rejects my return yet again before I can put it in the snail mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Found it very easy to use Found it very easy to use and it was accurate. For Oregon, it handled the Federal Stimulus payment much better than H&R Block. Also easier than Block to enter estimated taxes paid.
Date published: 2021-02-27
Rated 2 out of 5 by from Convenient but not free Filled out my taxes, everything was great, until the end. I was told I had to upgrade to deluxe instead of the free version because I made some kind of retirement contribution, without letting me file without upgrading. So, after filling out everything already, and not wanting to do it again through something else, I did. And it didn't change anything about my refund, except i now had to pay $80 for the same exact thing. But I was actually charged $86.06 to my card so im assuming I had to pay tax to fill out my taxes. Not so happy about that.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was simple I had a good experiences and it was easy to operated the service.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax This is the only taxing company Ive used. It has always worked.
Date published: 2021-02-27
Rated 5 out of 5 by from great great easy to use and understand very helpful website
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love TurboTax I been using for 14 Years have pleased everyone those year I want recommend something through that saved me a lot of money one day I got letter from IRS for audit if I did not the purchase the Tax Max Attorney help I would would had to pay out a lot of money I sent Attorney Max didn't here anything for awhile then get letter from IRS all request for has been canceled Thank you Turbo Tax
Date published: 2021-02-27
Rated 3 out of 5 by from Needs some updates TurboTax is a great way to do your taxes but there are somethings that could change or be different. for instants the insurance part can have a down bar that lets you put 1A for all 12 months because military personal do not get their total amount of income showing for each month. Also, previous jobs should not be placed on the following year unless the person clicks a box stating that they still work at the same job. Other than that TurboTax is a great engine for people to do their taxes by themselves.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10917