TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is very easy to use. This is a very user-friendly system. You can start and stop and pick right back up where you left off.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is awesome! TurboTax is always easy and quick. I like knowing I have audit protection and that they look over my taxes to ensure everything is correct.
Date published: 2021-02-27
Rated 4 out of 5 by from helps a lot it help me a lot the only problem when i try to pay California software It keep saying invalid and a problem it will say edit and I did so many times and called customer service finally the supervisor help me I was able to take care of the problem nothing wrong with my t was just very frustrating but at least it was taken care of
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax has taken a step backward A few changes could really improve TurboTax 1) Navigation should not require going through the entire interview process for a section just to check on one thing. The input for a section should be summarized and editable. It seems like that used to be a capability within TurboTax. 2) It seems like the ability to compare inputs for a previous year to the current year is missing. This is the easiest way for a user to discover a mistake. 3) The font used within the program is difficult to read. It is too thin, to the point where it appears that part of the lettering is missing.
Date published: 2021-02-27
Rated 5 out of 5 by from Super helpful, kind, professional I had a lot of questions with self employment form and how to’s. I spoke to 2 different specialists, Lyndell and Denisha were so kind, friendly and knew exactly how to help me file my taxes. Didn’t feel rushed.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Happy! Easy to use. Took less time than any previous year to complete my taxes which are more complex due to an installment sale.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes everything so simple! I made a mistake the first time I tried to file electronically and I was able to talk to a very nice young man, Mike. He told me exactly what I needed to do to correct it and I just did that so hopefully it will go through this time. If not I know I can talk to someone that will help me.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product!!! First time user. Never thought to do my taxes myself because I was afraid I wouldn't get it right. TurboTax is a dream!!! Easy, fast and straightforward!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes the tax preparation simple and painless. The option to include live help is also very helpful if you need it. I could not imagine doing these taxes manually like I did many years ago. Thanks TurboTax!!
Date published: 2021-02-27
Rated 5 out of 5 by from Tony I'm very happy for them I'm recommended to all of you all to do anything
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10904
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is very easy to use. This is a very user-friendly system. You can start and stop and pick right back up where you left off.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is awesome! TurboTax is always easy and quick. I like knowing I have audit protection and that they look over my taxes to ensure everything is correct.
Date published: 2021-02-27
Rated 4 out of 5 by from helps a lot it help me a lot the only problem when i try to pay California software It keep saying invalid and a problem it will say edit and I did so many times and called customer service finally the supervisor help me I was able to take care of the problem nothing wrong with my t was just very frustrating but at least it was taken care of
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax has taken a step backward A few changes could really improve TurboTax 1) Navigation should not require going through the entire interview process for a section just to check on one thing. The input for a section should be summarized and editable. It seems like that used to be a capability within TurboTax. 2) It seems like the ability to compare inputs for a previous year to the current year is missing. This is the easiest way for a user to discover a mistake. 3) The font used within the program is difficult to read. It is too thin, to the point where it appears that part of the lettering is missing.
Date published: 2021-02-27
Rated 5 out of 5 by from Super helpful, kind, professional I had a lot of questions with self employment form and how to’s. I spoke to 2 different specialists, Lyndell and Denisha were so kind, friendly and knew exactly how to help me file my taxes. Didn’t feel rushed.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Happy! Easy to use. Took less time than any previous year to complete my taxes which are more complex due to an installment sale.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes everything so simple! I made a mistake the first time I tried to file electronically and I was able to talk to a very nice young man, Mike. He told me exactly what I needed to do to correct it and I just did that so hopefully it will go through this time. If not I know I can talk to someone that will help me.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product!!! First time user. Never thought to do my taxes myself because I was afraid I wouldn't get it right. TurboTax is a dream!!! Easy, fast and straightforward!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes the tax preparation simple and painless. The option to include live help is also very helpful if you need it. I could not imagine doing these taxes manually like I did many years ago. Thanks TurboTax!!
Date published: 2021-02-27
Rated 5 out of 5 by from Tony I'm very happy for them I'm recommended to all of you all to do anything
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10904