TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Susie MK from
Very good, will use again.
One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by
Liz411 from
Its Ok.
When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
Rated 3 out of 5 by
DisgruntledDad from
Annoying re-entry of data
I use Turbotax every year, and file returns for 4 people, plus three trusts. It's ridiculous that I have to constantly re-enter information entered in prior years, such as DL numbers, Bank account numbers, payment info, etc. I get that you have to verify that it hasn't changed, but realistically most people don't change that info on a year to year basis.
Date published: 2022-04-10
Rated 5 out of 5 by
JEB52 from
Great Assistance
Used for Many Years. Reliable and Complete. Super aide to the process
Date published: 2022-04-10
Rated 5 out of 5 by
wobbiebobbie from
awesome
used them for 7 years and its been great !!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by
Barbie24K from
Turbo Tax helps me understand my taxes.
I have been using Turbo Tax for over a decade and I trust it to file the best most accurate Return possible. I like that it walks me through step by step and helps me understand exactly how my income tax amount is based upon the records I keep. It has helped me to keep better records.
Date published: 2022-04-10
Rated 4 out of 5 by
Ed975 from
Turbo Tax - Good Product
Easy to follow directions. Clear guidance. Sometimes a little difficult to e-file and print copies.
Date published: 2022-04-10
Rated 1 out of 5 by
June57 from
This years Turbo Tax was terrible
I couldn't get the Turbo Tax to save the entered info.
Date published: 2022-04-10
Rated 5 out of 5 by
Ody22 from
I love turbo tax. Is a life saver
The associate who assisted me was a professional, nice and welcoming She was very helpful
Date published: 2022-04-10
Rated 4 out of 5 by
BonniG49 from
Dependable
I've used TurboTax for several years. I trust the service and depend upon the knowledge of tax laws as well as the fact I have online storage of my tax information.
All TurboTax® Offerings Reviews - Page 10903
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Susie MK from
Very good, will use again.
One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by
Liz411 from
Its Ok.
When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
Rated 3 out of 5 by
DisgruntledDad from
Annoying re-entry of data
I use Turbotax every year, and file returns for 4 people, plus three trusts. It's ridiculous that I have to constantly re-enter information entered in prior years, such as DL numbers, Bank account numbers, payment info, etc. I get that you have to verify that it hasn't changed, but realistically most people don't change that info on a year to year basis.
Date published: 2022-04-10
Rated 5 out of 5 by
JEB52 from
Great Assistance
Used for Many Years. Reliable and Complete. Super aide to the process
Date published: 2022-04-10
Rated 5 out of 5 by
wobbiebobbie from
awesome
used them for 7 years and its been great !!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by
Barbie24K from
Turbo Tax helps me understand my taxes.
I have been using Turbo Tax for over a decade and I trust it to file the best most accurate Return possible. I like that it walks me through step by step and helps me understand exactly how my income tax amount is based upon the records I keep. It has helped me to keep better records.
Date published: 2022-04-10
Rated 4 out of 5 by
Ed975 from
Turbo Tax - Good Product
Easy to follow directions. Clear guidance. Sometimes a little difficult to e-file and print copies.
Date published: 2022-04-10
Rated 1 out of 5 by
June57 from
This years Turbo Tax was terrible
I couldn't get the Turbo Tax to save the entered info.
Date published: 2022-04-10
Rated 5 out of 5 by
Ody22 from
I love turbo tax. Is a life saver
The associate who assisted me was a professional, nice and welcoming She was very helpful
Date published: 2022-04-10
Rated 4 out of 5 by
BonniG49 from
Dependable
I've used TurboTax for several years. I trust the service and depend upon the knowledge of tax laws as well as the fact I have online storage of my tax information.
All TurboTax® Offerings Reviews - Page 10903
Date published: 2022-04-10