TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to navigate through and help me understand what my intentions were for filing my taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Read the fine print Turbo tax is definitely user friendly and easy to file. Where you can't miss a step. Thing I don't like is that you can't file without having to pay, if you want to file and go through all the tax credit. They made me pay $40 to claim the daycare I paid for last year. And then if I didnt pay it up front they doubled the cost of the upgrade. Really wish they would stop changing every little thing and then charging you for it. Read the fine print.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax is user friendly and it is FREE. I would greatly recommend it to my relatives and friends. Thank you Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to complete and is thorough. TurboTax was easy to use as usual. I saved a lot of time.
Date published: 2021-02-27
Rated 5 out of 5 by from U guys rock It was easier than doing it by myself was a great help.
Date published: 2021-02-27
Rated 2 out of 5 by from Adequate Service While importing W2 is easy and quick, more intricate tax entry is not. The idea is to funnel everyone away from the free filing option by continually prompting for paid services as you enter your information. Coinbase imports with csv files don't work despite both TurboTax and Coinbase websites saying they do.
Date published: 2021-02-27
Rated 1 out of 5 by from Wrong I accidentally pressed upgrade and the charges took my whole check
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use, love it! Easy to use and easy to get help when needed. Will use it again
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE!!!!!! I had 2 representatives (diane and samantha) who were PHENOMENAL! made it a breeze this year!
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy ... Turbo Tax is quick and easy. The product walks you through the tax process step by step. User friendly with great options to get the level of support you need to file your taxes correctly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to navigate through and help me understand what my intentions were for filing my taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Read the fine print Turbo tax is definitely user friendly and easy to file. Where you can't miss a step. Thing I don't like is that you can't file without having to pay, if you want to file and go through all the tax credit. They made me pay $40 to claim the daycare I paid for last year. And then if I didnt pay it up front they doubled the cost of the upgrade. Really wish they would stop changing every little thing and then charging you for it. Read the fine print.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax is user friendly and it is FREE. I would greatly recommend it to my relatives and friends. Thank you Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to complete and is thorough. TurboTax was easy to use as usual. I saved a lot of time.
Date published: 2021-02-27
Rated 5 out of 5 by from U guys rock It was easier than doing it by myself was a great help.
Date published: 2021-02-27
Rated 2 out of 5 by from Adequate Service While importing W2 is easy and quick, more intricate tax entry is not. The idea is to funnel everyone away from the free filing option by continually prompting for paid services as you enter your information. Coinbase imports with csv files don't work despite both TurboTax and Coinbase websites saying they do.
Date published: 2021-02-27
Rated 1 out of 5 by from Wrong I accidentally pressed upgrade and the charges took my whole check
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use, love it! Easy to use and easy to get help when needed. Will use it again
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE!!!!!! I had 2 representatives (diane and samantha) who were PHENOMENAL! made it a breeze this year!
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy ... Turbo Tax is quick and easy. The product walks you through the tax process step by step. User friendly with great options to get the level of support you need to file your taxes correctly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10902