TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Long-time TurboTax User I have been using TurboTax since it came out years ago. TurboTax continues to be the easiest approach to tax prep on the planet! Finshed the entire process in less that two hours - done, signed, and delivered. Keep it up, Intuit!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax made doing taxes fun! The step by step process was super easy to follow along. Anyone can do their own taxes with a system like this. I won't be doing my taxes anywhere else but on Turbo Tax!
Date published: 2022-02-27
Rated 1 out of 5 by from The MOST FRUSTRATING TurboTax in many years! I have used TurboTax for about 17 years and have always been pleased with the results. Easy to use and dependable. I would have always been ready to give 5 Stars. TurboTax 2021 has been a nightmare. Navigation is clumsy and confusing and resulting information obviously in error. Finding support information was useless. It appears TurboTax was not properly prepared for release of TT2021. That being said I will be using TurboTax again next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use I have been using TurboTax for years, it is easy to use and walks you through everything.
Date published: 2022-02-27
Rated 5 out of 5 by from Get tax Help Used Chat feature was very helpful and person helping was awesome
Date published: 2022-02-27
Rated 1 out of 5 by from An absolute PAINFUL experience this year My state and federal returns were rejected because of a bug in turbo tax that was supposedly fixed on February 25th, after I submitted my return. The bug was related to annualizing income. I still don't believe it is fixed correctly, as the withholding amounts do not make sense but I can't see where they are coming from in the tool. That being said, I know I don't owe a penalty so I will just refile and hope they are accepted. If I have to file electronically, this product should work 100% and there is no excuse to have to redo the pain of taxes because of a bug that was not identified timely.
Date published: 2022-02-27
Rated 5 out of 5 by from Thumbs up Lady was super helpful with helping fix rejection on taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Easiest filing year ever! This is a great tool. I've used it for a long time now. I appreciate the confidence and the simplicity.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast and Easy I sat down and got my taxes done fast. Easy and Quick.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy, simple way to do step by step filing,Quick and fun.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long-time TurboTax User I have been using TurboTax since it came out years ago. TurboTax continues to be the easiest approach to tax prep on the planet! Finshed the entire process in less that two hours - done, signed, and delivered. Keep it up, Intuit!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax made doing taxes fun! The step by step process was super easy to follow along. Anyone can do their own taxes with a system like this. I won't be doing my taxes anywhere else but on Turbo Tax!
Date published: 2022-02-27
Rated 1 out of 5 by from The MOST FRUSTRATING TurboTax in many years! I have used TurboTax for about 17 years and have always been pleased with the results. Easy to use and dependable. I would have always been ready to give 5 Stars. TurboTax 2021 has been a nightmare. Navigation is clumsy and confusing and resulting information obviously in error. Finding support information was useless. It appears TurboTax was not properly prepared for release of TT2021. That being said I will be using TurboTax again next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use I have been using TurboTax for years, it is easy to use and walks you through everything.
Date published: 2022-02-27
Rated 5 out of 5 by from Get tax Help Used Chat feature was very helpful and person helping was awesome
Date published: 2022-02-27
Rated 1 out of 5 by from An absolute PAINFUL experience this year My state and federal returns were rejected because of a bug in turbo tax that was supposedly fixed on February 25th, after I submitted my return. The bug was related to annualizing income. I still don't believe it is fixed correctly, as the withholding amounts do not make sense but I can't see where they are coming from in the tool. That being said, I know I don't owe a penalty so I will just refile and hope they are accepted. If I have to file electronically, this product should work 100% and there is no excuse to have to redo the pain of taxes because of a bug that was not identified timely.
Date published: 2022-02-27
Rated 5 out of 5 by from Thumbs up Lady was super helpful with helping fix rejection on taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Easiest filing year ever! This is a great tool. I've used it for a long time now. I appreciate the confidence and the simplicity.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast and Easy I sat down and got my taxes done fast. Easy and Quick.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy, simple way to do step by step filing,Quick and fun.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10902