TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Turbo tax online deluxe is great! Everything went well and very easy to use.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax got us there in the end! Working with TurboTax was fine until we tried to enter UK pension income. It wasn't at obvious when asking questions in the question box, so we got a live TurboTax advisor, Sharon. Sharon was great in trying to help us and very patient. She knew the software well, but the problem of the UK pension income was just as insurmountable for her as is was for us. She consulted with Technical Support and after two or three tries and several consultations, they came up with the answer and it went well from there. I really think we hit a black hole in the TurboTax process, but Sharon stuck with us the whole time until it was fixed and finished, which was great! I really think this is a problem area in TurboTax and it would be great for the future if you could include the right protocol for foreign pensions. Thanks very much.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Tax Company Easy to follow instructions and made filing my taxes a breeze. Highly recommend for anyone who has difficulties with their taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Simple Super simple and easy to follow. Makes our 3rd year using TurboTax.
Date published: 2021-02-27
Rated 5 out of 5 by from Very efficient This was my first time using Turbotax. The software is easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy, intuitive, helpful Awesome, easy, intuivive site to go the numbers. And great help over the phone!
Date published: 2021-02-27
Rated 5 out of 5 by from the program was easy-peazy I went to the free service at the library last year, with AARP, and the crowd was crazy. this year with Covid they were not doing this service and I didn't know what to do. My daughter has Turbo and said I could handle this....and I could and did...it was great and user friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from I'd been using turbo tax for 4 years!!! I really enjoyed using turbo tax because it's pretty practical and easy to upload the forms and there's always someone that you can reach out for help if needed. My whole family uses turbo tax. Turbo tax is the best.
Date published: 2021-02-27
Rated 3 out of 5 by from 2020 done. Ran into a snag when preparing my taxes. I could not get immediate assistance during preparation. Other than that, it was ok.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX DOES THE JOB SERVICE WAS GOOD AND QUICK.WILLUSE IT AGAIN IN THE FUTURE
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10901
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great! Turbo tax online deluxe is great! Everything went well and very easy to use.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax got us there in the end! Working with TurboTax was fine until we tried to enter UK pension income. It wasn't at obvious when asking questions in the question box, so we got a live TurboTax advisor, Sharon. Sharon was great in trying to help us and very patient. She knew the software well, but the problem of the UK pension income was just as insurmountable for her as is was for us. She consulted with Technical Support and after two or three tries and several consultations, they came up with the answer and it went well from there. I really think we hit a black hole in the TurboTax process, but Sharon stuck with us the whole time until it was fixed and finished, which was great! I really think this is a problem area in TurboTax and it would be great for the future if you could include the right protocol for foreign pensions. Thanks very much.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Tax Company Easy to follow instructions and made filing my taxes a breeze. Highly recommend for anyone who has difficulties with their taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Super Simple Super simple and easy to follow. Makes our 3rd year using TurboTax.
Date published: 2021-02-27
Rated 5 out of 5 by from Very efficient This was my first time using Turbotax. The software is easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy, intuitive, helpful Awesome, easy, intuivive site to go the numbers. And great help over the phone!
Date published: 2021-02-27
Rated 5 out of 5 by from the program was easy-peazy I went to the free service at the library last year, with AARP, and the crowd was crazy. this year with Covid they were not doing this service and I didn't know what to do. My daughter has Turbo and said I could handle this....and I could and did...it was great and user friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from I'd been using turbo tax for 4 years!!! I really enjoyed using turbo tax because it's pretty practical and easy to upload the forms and there's always someone that you can reach out for help if needed. My whole family uses turbo tax. Turbo tax is the best.
Date published: 2021-02-27
Rated 3 out of 5 by from 2020 done. Ran into a snag when preparing my taxes. I could not get immediate assistance during preparation. Other than that, it was ok.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX DOES THE JOB SERVICE WAS GOOD AND QUICK.WILLUSE IT AGAIN IN THE FUTURE
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10901