TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from ALMOST BUT NOT QUITE I FOUND MANY GOOD ATTRIBUTES TO NEW SELF LOADING PAGES-----BUT I HAD TO GO BACK AND CORRECT PAGES THAT WERE OK WHEN FILLING OUT, THEN INFORMATION WAS SCRAMBLED BETWEEN WIFE AND I, OR EXTRA W-2 SLOTS THAT APPEARED IN REVEIW.
Date published: 2021-02-18
Rated 5 out of 5 by from The best and easy to use! very easy to use. very straight forward and makes doing taxes simple.
Date published: 2021-02-18
Rated 3 out of 5 by from frustrating turbo tax can remember my personal info, employer info, dependent info, last years return, but can't remember to even remind me to enter a ippin for one of my dependents, and won't prompt me to do so until after my return is rejected, and then won't even take me to the specific area to fix the problem, even though it askes me if I want to "fix return".
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is still relevant Overall still generally a good, trusted, reliable and well known online tax service. Easy to use. Only problem that I continually find is the Password system. Regardless of how many times I think the password was verified, it always shows as invalid password and I am forced to use text verification. The system is almost perfect but otherwise a great product that is thank goodness still free. NO IDEAS INTENDED.
Date published: 2021-02-18
Rated 4 out of 5 by from Slightly confused My state return was rejected. Used the cobrowse feature to go over it but I still don’t understand what I changed or what needed to be changed to refile. I don’t feel like anything was changed but was instructed to refile. I hope it doesn’t come back rejected again. Fingers crossed..
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax was great I thought it was really user friendly and i got a response right away
Date published: 2021-02-18
Rated 5 out of 5 by from Great Simple easy and fast. And when you are unsure, you can go back as many times as you need to review, edit, change, delete, etc.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Process Turbotax guided me which made the process easy. I also liked the ability to connect with my bank and other institutions to complete my form with ease and accuracy.
Date published: 2021-02-18
Rated 5 out of 5 by from Made it very easy Used experts two times with questions, which I got prompt accurate answers to.
Date published: 2021-02-18
Rated 5 out of 5 by from Been the best for us! Answers all of our questions and is a great price for what you get!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 10900
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from ALMOST BUT NOT QUITE I FOUND MANY GOOD ATTRIBUTES TO NEW SELF LOADING PAGES-----BUT I HAD TO GO BACK AND CORRECT PAGES THAT WERE OK WHEN FILLING OUT, THEN INFORMATION WAS SCRAMBLED BETWEEN WIFE AND I, OR EXTRA W-2 SLOTS THAT APPEARED IN REVEIW.
Date published: 2021-02-18
Rated 5 out of 5 by from The best and easy to use! very easy to use. very straight forward and makes doing taxes simple.
Date published: 2021-02-18
Rated 3 out of 5 by from frustrating turbo tax can remember my personal info, employer info, dependent info, last years return, but can't remember to even remind me to enter a ippin for one of my dependents, and won't prompt me to do so until after my return is rejected, and then won't even take me to the specific area to fix the problem, even though it askes me if I want to "fix return".
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is still relevant Overall still generally a good, trusted, reliable and well known online tax service. Easy to use. Only problem that I continually find is the Password system. Regardless of how many times I think the password was verified, it always shows as invalid password and I am forced to use text verification. The system is almost perfect but otherwise a great product that is thank goodness still free. NO IDEAS INTENDED.
Date published: 2021-02-18
Rated 4 out of 5 by from Slightly confused My state return was rejected. Used the cobrowse feature to go over it but I still don’t understand what I changed or what needed to be changed to refile. I don’t feel like anything was changed but was instructed to refile. I hope it doesn’t come back rejected again. Fingers crossed..
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax was great I thought it was really user friendly and i got a response right away
Date published: 2021-02-18
Rated 5 out of 5 by from Great Simple easy and fast. And when you are unsure, you can go back as many times as you need to review, edit, change, delete, etc.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Process Turbotax guided me which made the process easy. I also liked the ability to connect with my bank and other institutions to complete my form with ease and accuracy.
Date published: 2021-02-18
Rated 5 out of 5 by from Made it very easy Used experts two times with questions, which I got prompt accurate answers to.
Date published: 2021-02-18
Rated 5 out of 5 by from Been the best for us! Answers all of our questions and is a great price for what you get!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 10900