TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mego84128 from
Brain was fast and helpful
I will now have Brian assist me year after year. He was quick and took the stress out of doing my taxes
Date published: 2023-02-07
Rated 4 out of 5 by
David in Baltimore from
TurboTax Deluxe - Download - Product Review
The software is relatively easy to use. Sometimes, I did have questions that I could not easily answer. That slowed me down a bit. I did reach out to a Customer Service agent once, who explained more about the tax return submission process. That was quite helpful. The price for the software was good. Overall, it was a good experience.
Date published: 2023-02-07
Rated 5 out of 5 by
Bill2900 from
I received exceptional support from the help desk
The TurboTax person that helped me was Darwin. He was fantastic. He was very patient with me as he walked me through an area of my return that I was not familiar with. He helped tremendously. He deserves more than a pat on the back. If he worked for me I would give him a big raise as he is someone that you would want working for you. Darwin far exceeded my expectations. TurboTax is fortunate to have him on their staff.
Date published: 2023-02-07
Rated 5 out of 5 by
Brennnad from
great help
the online assistance was a lifesaver. the system is fairly simple
Date published: 2023-02-07
Rated 5 out of 5 by
JScherpinski from
Great experience!
Verna was awesome. So easy to work with. Would love to use her again in the future.
Date published: 2023-02-07
Rated 4 out of 5 by
why is a name needed from
Same-o Same-0
Good product. Their help screens need help, though. For example, the instructions for determining how much foreign income you had from mutual funds was worthless when dealing with Vanguard Brokerage forms, since they simply give you a percentage of income that was foreign-derived. TurboTax's explanation of how to compute it was almost worthless.
Date published: 2023-02-07
Rated 3 out of 5 by
unclesam215 from
Having to file tax returns is dumb
This is a needlessly arcane and complex process and there's no good reason we should have to manually file tax returns every year. However, TurboTax is marginally better than using IRS worksheets to figure everything out. Even so, there are weird gaps in what doesn't get autopopulated in state returns and some sections are not intuitive or well explained. A couple of years ago we had complex tax situations, so ponied up for the live help tier of service, to find it not at all helpful. Basic TurboTax Deluxe is fine for the last few relatively simple years.
Date published: 2023-02-07
Rated 5 out of 5 by
Tech68 from
Quick, and easy to do.
It being my first time filing my own taxes, turbo tax made it a breeze.
Date published: 2023-02-07
Rated 5 out of 5 by
Shawny_Sav from
Turbo Tax is easy to use
I didnt have a difficult time using the program, it was easy to use.
Date published: 2023-02-07
Rated 5 out of 5 by
Bren123456789 from
loive turbo tax, used it for years
turbox tax is easy as can be, I have used it for years and when I need to reach out for help they are there with all the courtesy that can be!
All TurboTax® Offerings Reviews - Page 10895
Date published: 2023-02-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mego84128 from
Brain was fast and helpful
I will now have Brian assist me year after year. He was quick and took the stress out of doing my taxes
Date published: 2023-02-07
Rated 4 out of 5 by
David in Baltimore from
TurboTax Deluxe - Download - Product Review
The software is relatively easy to use. Sometimes, I did have questions that I could not easily answer. That slowed me down a bit. I did reach out to a Customer Service agent once, who explained more about the tax return submission process. That was quite helpful. The price for the software was good. Overall, it was a good experience.
Date published: 2023-02-07
Rated 5 out of 5 by
Bill2900 from
I received exceptional support from the help desk
The TurboTax person that helped me was Darwin. He was fantastic. He was very patient with me as he walked me through an area of my return that I was not familiar with. He helped tremendously. He deserves more than a pat on the back. If he worked for me I would give him a big raise as he is someone that you would want working for you. Darwin far exceeded my expectations. TurboTax is fortunate to have him on their staff.
Date published: 2023-02-07
Rated 5 out of 5 by
Brennnad from
great help
the online assistance was a lifesaver. the system is fairly simple
Date published: 2023-02-07
Rated 5 out of 5 by
JScherpinski from
Great experience!
Verna was awesome. So easy to work with. Would love to use her again in the future.
Date published: 2023-02-07
Rated 4 out of 5 by
why is a name needed from
Same-o Same-0
Good product. Their help screens need help, though. For example, the instructions for determining how much foreign income you had from mutual funds was worthless when dealing with Vanguard Brokerage forms, since they simply give you a percentage of income that was foreign-derived. TurboTax's explanation of how to compute it was almost worthless.
Date published: 2023-02-07
Rated 3 out of 5 by
unclesam215 from
Having to file tax returns is dumb
This is a needlessly arcane and complex process and there's no good reason we should have to manually file tax returns every year. However, TurboTax is marginally better than using IRS worksheets to figure everything out. Even so, there are weird gaps in what doesn't get autopopulated in state returns and some sections are not intuitive or well explained. A couple of years ago we had complex tax situations, so ponied up for the live help tier of service, to find it not at all helpful. Basic TurboTax Deluxe is fine for the last few relatively simple years.
Date published: 2023-02-07
Rated 5 out of 5 by
Tech68 from
Quick, and easy to do.
It being my first time filing my own taxes, turbo tax made it a breeze.
Date published: 2023-02-07
Rated 5 out of 5 by
Shawny_Sav from
Turbo Tax is easy to use
I didnt have a difficult time using the program, it was easy to use.
Date published: 2023-02-07
Rated 5 out of 5 by
Bren123456789 from
loive turbo tax, used it for years
turbox tax is easy as can be, I have used it for years and when I need to reach out for help they are there with all the courtesy that can be!
All TurboTax® Offerings Reviews - Page 10895
Date published: 2023-02-07