TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
May82 from
Constant upselling makes me doubt the value
Constantly there is upselling, and often there aren't answers to the questions that I have
Date published: 2023-03-19
Rated 5 out of 5 by
Langworthy from
Turbo Tax Easy Peasy
This is my first time filing a return with Turbo Tax and it was extremely simple to do. I will use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by
Ashley M Arnold 23 from
Great
Great experience. I’m glad I ended up using this service.
Date published: 2023-03-19
Rated 5 out of 5 by
doihavetooooo from
Very easy to use and maximum refund
It was so easy to use and simple anyone can do this, and it is very affordable.
Date published: 2023-03-19
Rated 5 out of 5 by
Leave b from
Turbo tax is awesome!!
Simple and easy !!!!! Recommend to all first time users and people who have done this for a long time . I don’t recommend the review part
Date published: 2023-03-19
Rated 5 out of 5 by
JKC211 from
GREAT
REALLY QUICK AND EASY BEEN USING FOR 7 YEARS NOW!!
Date published: 2023-03-19
Rated 5 out of 5 by
Gooddog swim from
Helped in filing mu 1065 form
Good updates and downloads. Great interview process. Thanks for your help!
Date published: 2023-03-19
Rated 3 out of 5 by
G man 5 from
disappointed
should have paid attention that state not included. I did realize it was basic and not meant for itemizing I .paid 39.00 then for a state upgrade it requested an additional 45.00. a total of 84.00 all in The deluxe can be purchased for 59.00including state.If you know you will be taking the standard deduction ,have basic incomes and also wish to proceed with state taxes buy the deluxe. I will consider other software next year.
Date published: 2023-03-19
Rated 2 out of 5 by
mad mark 66 from
Too much money for ESPP
TurboTax forced me to "upgrade" to a higher version because I had proceeds from and ESPP. Then when it was time to get that data imported from Fidelity, the cost basis and sale dates were consistently wrong. I had to manually adjust each of 20+ transactions to get the proper cost basis. If I had taken the standard input, I would have increased my tax liability. In other words, for $20 EXTRA, TT nearly lost me thousands of dollars! I wish it just gave me the direct form and let me enter it directly instead of leading me to believe the numbers it interpreted were correct.
Date published: 2023-03-19
Rated 5 out of 5 by
Great1357 from
Great
Great service. Will do it again next year when I do taxes again.
All TurboTax® Offerings Reviews - Page 1090
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
May82 from
Constant upselling makes me doubt the value
Constantly there is upselling, and often there aren't answers to the questions that I have
Date published: 2023-03-19
Rated 5 out of 5 by
Langworthy from
Turbo Tax Easy Peasy
This is my first time filing a return with Turbo Tax and it was extremely simple to do. I will use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by
Ashley M Arnold 23 from
Great
Great experience. I’m glad I ended up using this service.
Date published: 2023-03-19
Rated 5 out of 5 by
doihavetooooo from
Very easy to use and maximum refund
It was so easy to use and simple anyone can do this, and it is very affordable.
Date published: 2023-03-19
Rated 5 out of 5 by
Leave b from
Turbo tax is awesome!!
Simple and easy !!!!! Recommend to all first time users and people who have done this for a long time . I don’t recommend the review part
Date published: 2023-03-19
Rated 5 out of 5 by
JKC211 from
GREAT
REALLY QUICK AND EASY BEEN USING FOR 7 YEARS NOW!!
Date published: 2023-03-19
Rated 5 out of 5 by
Gooddog swim from
Helped in filing mu 1065 form
Good updates and downloads. Great interview process. Thanks for your help!
Date published: 2023-03-19
Rated 3 out of 5 by
G man 5 from
disappointed
should have paid attention that state not included. I did realize it was basic and not meant for itemizing I .paid 39.00 then for a state upgrade it requested an additional 45.00. a total of 84.00 all in The deluxe can be purchased for 59.00including state.If you know you will be taking the standard deduction ,have basic incomes and also wish to proceed with state taxes buy the deluxe. I will consider other software next year.
Date published: 2023-03-19
Rated 2 out of 5 by
mad mark 66 from
Too much money for ESPP
TurboTax forced me to "upgrade" to a higher version because I had proceeds from and ESPP. Then when it was time to get that data imported from Fidelity, the cost basis and sale dates were consistently wrong. I had to manually adjust each of 20+ transactions to get the proper cost basis. If I had taken the standard input, I would have increased my tax liability. In other words, for $20 EXTRA, TT nearly lost me thousands of dollars! I wish it just gave me the direct form and let me enter it directly instead of leading me to believe the numbers it interpreted were correct.
Date published: 2023-03-19
Rated 5 out of 5 by
Great1357 from
Great
Great service. Will do it again next year when I do taxes again.
All TurboTax® Offerings Reviews - Page 1090
Date published: 2023-03-19