TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's great been using Turbo Taxi t for years. It has been nothing but helpful.
Date published: 2021-10-14
Rated 4 out of 5 by from Been using TurboTax for years! Been using TurboTax for years. This year a question was missing for IP Pin so my returns were rejected at first. Had to go find the place on the form that it was supposed to be and plug them in. Don'r remember having to do this in previous years! Also some questions needed more explanation I felt this year.
Date published: 2021-10-14
Rated 5 out of 5 by from I Love TurboTax Sherry at TurboTax gave us the peace of mind of knowing our taxes were filed correctly and on time. We will definitely be using their services again!
Date published: 2021-10-14
Rated 4 out of 5 by from Turbo Tax is a great tool for taxes The only issue are the timeouts for the online sessions through the browser. If there is a setting so that I can increase how long my session remains active without timing that would be great. It was extremely frustrating having to re-login every time I had to get information outside of turbotax. Otherwise, I would have given 5 stars.
Date published: 2021-10-14
Rated 5 out of 5 by from Always use Turbo Tax! Always use TurboTax... It keeps and saves my info when I have to stop... Just an easy process...
Date published: 2021-10-14
Rated 3 out of 5 by from Overly Complicated to Mail State Return Would have paid to file my state return electronically, EXCEPT that the last time I did this, the return would not process despite multiple attempts and "help" from Turbo Tax. Of course there was NO REFUND of the electronic filing fee, so paid that and the charges to send Certified Mail Receipt Requested from USPS.
Date published: 2021-10-14
Rated 4 out of 5 by from JUST ONE THING GREAT PRODUCT EXCEPT ARKANSAS KEPT TRYING TO PUT INCOME FROM MY HOME STATE ON IT AND DOUBLE TAX.
Date published: 2021-10-14
Rated 5 out of 5 by from Thankful for this product I've used TurboTax since the late 1990's and it is very easy to navigate.
Date published: 2021-10-14
Rated 5 out of 5 by from awesome Great product easy to use! have been using turbo tax for years and will continue
Date published: 2021-10-14
Rated 5 out of 5 by from Great experience Easy process. First time filing self employed and felt very comfortable the entire time.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 1090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's great been using Turbo Taxi t for years. It has been nothing but helpful.
Date published: 2021-10-14
Rated 4 out of 5 by from Been using TurboTax for years! Been using TurboTax for years. This year a question was missing for IP Pin so my returns were rejected at first. Had to go find the place on the form that it was supposed to be and plug them in. Don'r remember having to do this in previous years! Also some questions needed more explanation I felt this year.
Date published: 2021-10-14
Rated 5 out of 5 by from I Love TurboTax Sherry at TurboTax gave us the peace of mind of knowing our taxes were filed correctly and on time. We will definitely be using their services again!
Date published: 2021-10-14
Rated 4 out of 5 by from Turbo Tax is a great tool for taxes The only issue are the timeouts for the online sessions through the browser. If there is a setting so that I can increase how long my session remains active without timing that would be great. It was extremely frustrating having to re-login every time I had to get information outside of turbotax. Otherwise, I would have given 5 stars.
Date published: 2021-10-14
Rated 5 out of 5 by from Always use Turbo Tax! Always use TurboTax... It keeps and saves my info when I have to stop... Just an easy process...
Date published: 2021-10-14
Rated 3 out of 5 by from Overly Complicated to Mail State Return Would have paid to file my state return electronically, EXCEPT that the last time I did this, the return would not process despite multiple attempts and "help" from Turbo Tax. Of course there was NO REFUND of the electronic filing fee, so paid that and the charges to send Certified Mail Receipt Requested from USPS.
Date published: 2021-10-14
Rated 4 out of 5 by from JUST ONE THING GREAT PRODUCT EXCEPT ARKANSAS KEPT TRYING TO PUT INCOME FROM MY HOME STATE ON IT AND DOUBLE TAX.
Date published: 2021-10-14
Rated 5 out of 5 by from Thankful for this product I've used TurboTax since the late 1990's and it is very easy to navigate.
Date published: 2021-10-14
Rated 5 out of 5 by from awesome Great product easy to use! have been using turbo tax for years and will continue
Date published: 2021-10-14
Rated 5 out of 5 by from Great experience Easy process. First time filing self employed and felt very comfortable the entire time.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 1090