TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from live agent great Kathy was excellent helping guide me thru the process and doubled my return !!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great Easy easy easy to use, walks you through all options, asks all the questions, help is there if needed
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is so helpful Highly recommend TurboTax.. I’ve tried other options and TurboTax is by far the best.
Date published: 2022-02-26
Rated 5 out of 5 by from Interesting Learning Experience I like the setup. It's made to be simple. Also has helpful tips to guide you through any uncertainties. I give Turbo Tax 5 stars since I don't know any better or worse other than having to pay and this is free. And you can't beat FREE.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Painless... even when you owe Always helpful with odd circumstances and hard to find changes. I've used TT for several years now and have never been disappointed. Well, at lest not with the help. The tax bill is a different story
Date published: 2022-02-26
Rated 4 out of 5 by from Pretty good if you are into DIY Been using TT for years. I am mostly satisfied and happy with pricing. My tax situation tends to be one or two ticks more complicated than the most basic return. I like being able to walk through the whole process online without having to know every tax law in the book. Just enough control to make me feel like I know what is going on without getting bogged down in tons of research. There seem to be some minor glitches with the state returns, but the TT self checks still catch the errors before filing.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy I've been using a TurboTax product for several years now and it's always been easy. The biggest time saver for me is importing 1099's from an investment account. In the past, I can usually finish both Federal and State returns in 4 or 5 hours. Last year, we added rental income, so I went from the Deluxe to Premier package. After a few stumbles, I was still able to finish up in a day. The only issue I have is a 1099-misc that keeps wanting to initiate a Schedule C. It's been a chore in the past, but this year it was easier to get rid of the C and get the amount in the right place.
Date published: 2022-02-26
Rated 5 out of 5 by from Experts were very helpfully I had the privilege of speaking with 2 experts - Jim and Darnell. Jim spent almost an hour with me and was so understanding and patient. Darnel was also so patient and helpful, reassured me everything looked correct
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome! Super easy to use! Very user friendly, got a great return
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using Turbo Tax for several years now and love it because its easy to use and I have never had any issues with my refund. I love that I can do my taxes on my own time from the comfort of my home and I don't pay any outrageous fees like I was before with another company. I highly recommend everyone to use Turbo Tax.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from live agent great Kathy was excellent helping guide me thru the process and doubled my return !!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great Easy easy easy to use, walks you through all options, asks all the questions, help is there if needed
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is so helpful Highly recommend TurboTax.. I’ve tried other options and TurboTax is by far the best.
Date published: 2022-02-26
Rated 5 out of 5 by from Interesting Learning Experience I like the setup. It's made to be simple. Also has helpful tips to guide you through any uncertainties. I give Turbo Tax 5 stars since I don't know any better or worse other than having to pay and this is free. And you can't beat FREE.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and Painless... even when you owe Always helpful with odd circumstances and hard to find changes. I've used TT for several years now and have never been disappointed. Well, at lest not with the help. The tax bill is a different story
Date published: 2022-02-26
Rated 4 out of 5 by from Pretty good if you are into DIY Been using TT for years. I am mostly satisfied and happy with pricing. My tax situation tends to be one or two ticks more complicated than the most basic return. I like being able to walk through the whole process online without having to know every tax law in the book. Just enough control to make me feel like I know what is going on without getting bogged down in tons of research. There seem to be some minor glitches with the state returns, but the TT self checks still catch the errors before filing.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy I've been using a TurboTax product for several years now and it's always been easy. The biggest time saver for me is importing 1099's from an investment account. In the past, I can usually finish both Federal and State returns in 4 or 5 hours. Last year, we added rental income, so I went from the Deluxe to Premier package. After a few stumbles, I was still able to finish up in a day. The only issue I have is a 1099-misc that keeps wanting to initiate a Schedule C. It's been a chore in the past, but this year it was easier to get rid of the C and get the amount in the right place.
Date published: 2022-02-26
Rated 5 out of 5 by from Experts were very helpfully I had the privilege of speaking with 2 experts - Jim and Darnell. Jim spent almost an hour with me and was so understanding and patient. Darnel was also so patient and helpful, reassured me everything looked correct
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome! Super easy to use! Very user friendly, got a great return
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using Turbo Tax for several years now and love it because its easy to use and I have never had any issues with my refund. I love that I can do my taxes on my own time from the comfort of my home and I don't pay any outrageous fees like I was before with another company. I highly recommend everyone to use Turbo Tax.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10890