TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by from Excellent! Walks you right through! Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Awesome! My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Full Service is a Gem! I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is a life saver!! Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
Date published: 2023-02-22
Rated 5 out of 5 by from Improves Every Year Seems to get easier every year. Love that my previous year info transfers over. Makes tax prep not as stressful since I just have to answer questions and fill in the blanks!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy taxes done. Super simple to do. Great layout. Do it again next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Good stuff Professional, tentative, and understanding. Very patient staff
Date published: 2023-02-22
Rated 5 out of 5 by from I love turbotax!! Strongly recommend! I've been using for 5 years now and never had a problem at all and can't get better than doing it from home!!! lol great help and on point with everything
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10867
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by from Excellent! Walks you right through! Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Awesome! My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Full Service is a Gem! I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is a life saver!! Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
Date published: 2023-02-22
Rated 5 out of 5 by from Improves Every Year Seems to get easier every year. Love that my previous year info transfers over. Makes tax prep not as stressful since I just have to answer questions and fill in the blanks!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy taxes done. Super simple to do. Great layout. Do it again next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Good stuff Professional, tentative, and understanding. Very patient staff
Date published: 2023-02-22
Rated 5 out of 5 by from I love turbotax!! Strongly recommend! I've been using for 5 years now and never had a problem at all and can't get better than doing it from home!!! lol great help and on point with everything
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10867