TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great and conversational help I appreciate the language used by both people who helped me today. They tried to get to know me and spoke to me well. They also did an amazing job on my taxes
Date published: 2023-02-21
Rated 4 out of 5 by from 2022 Turbo Tax I have been a Turbo Tax user for years, and did not like the new Turbo Tax format. I thought there were too many steps, and some of the follow-up questions/graphs were confusing. I do not like that it makes you go through all the itemizations (unless info needed for state tax return), rather than letting you select itemize or take standard deduction right up front. I could complete the forms in half the time - I know standard is the best deduction for us. Also, it really irks me that Turbo Tax charges a $39 fee to deduct payment from your refund. Next year I will start using a CC for payment.
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax 2022 I had a little problem in the beginning with Me not picking up on my Social Security not being added. But I got in the long run.
Date published: 2023-02-21
Rated 5 out of 5 by from Excellent service I had excellent service from my Lisa despite short I was able to complete my taxes .
Date published: 2023-02-21
Rated 5 out of 5 by from Great Job You made it easy, thank you for the step by step process
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME Pretty handy even for layman. WOULD use again next year
Date published: 2023-02-21
Rated 5 out of 5 by from Love it! It was so easy and smooth! I love the feature that answers all my questions automatically and super fast.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have used Turbo Tax for several years. It loads information from the prior years so I don't have to reload or go back to find out carryover information. It walks me through everything and I believe gets me the best refund.
Date published: 2023-02-21
Rated 5 out of 5 by from Good tax option! I've used turbo tax for the pass four years. I wouldn't be anymore happy.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Service Filing taxes was fast and easy because they had all my information saved from last year. I received a larger refund than expected due to the expert help with making sure I received the maximum tax credits 😀
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great and conversational help I appreciate the language used by both people who helped me today. They tried to get to know me and spoke to me well. They also did an amazing job on my taxes
Date published: 2023-02-21
Rated 4 out of 5 by from 2022 Turbo Tax I have been a Turbo Tax user for years, and did not like the new Turbo Tax format. I thought there were too many steps, and some of the follow-up questions/graphs were confusing. I do not like that it makes you go through all the itemizations (unless info needed for state tax return), rather than letting you select itemize or take standard deduction right up front. I could complete the forms in half the time - I know standard is the best deduction for us. Also, it really irks me that Turbo Tax charges a $39 fee to deduct payment from your refund. Next year I will start using a CC for payment.
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax 2022 I had a little problem in the beginning with Me not picking up on my Social Security not being added. But I got in the long run.
Date published: 2023-02-21
Rated 5 out of 5 by from Excellent service I had excellent service from my Lisa despite short I was able to complete my taxes .
Date published: 2023-02-21
Rated 5 out of 5 by from Great Job You made it easy, thank you for the step by step process
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME Pretty handy even for layman. WOULD use again next year
Date published: 2023-02-21
Rated 5 out of 5 by from Love it! It was so easy and smooth! I love the feature that answers all my questions automatically and super fast.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have used Turbo Tax for several years. It loads information from the prior years so I don't have to reload or go back to find out carryover information. It walks me through everything and I believe gets me the best refund.
Date published: 2023-02-21
Rated 5 out of 5 by from Good tax option! I've used turbo tax for the pass four years. I wouldn't be anymore happy.
Date published: 2023-02-21
Rated 5 out of 5 by from Great Service Filing taxes was fast and easy because they had all my information saved from last year. I received a larger refund than expected due to the expert help with making sure I received the maximum tax credits 😀
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 10861