TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JuiceL from
Previous Year Filing--- Worked Great!
Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by
Drew77Weed from
GOOD
Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by
PaulBrinky from
Great Customer Support
Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Dee52M from
TurboTax is great
Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by
cno3 from
Glad Turbo Tax exists!
Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by
nanny1962 from
Turbo tax program
This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
Rated 5 out of 5 by
TAllen3 from
Turbo Tax is fabulous
I've used Turbo Tax for 9+ years and each year the online program gets easier and more user friendly.
Date published: 2022-04-06
Rated 5 out of 5 by
Helen15 from
Awesome product
Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by
Luv_TT from
I always file with TurboTax
I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by
Shellie0797 from
TurboTax is the best way to get your taxes done!
I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
All TurboTax® Offerings Reviews - Page 10858
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JuiceL from
Previous Year Filing--- Worked Great!
Had to file my taxes for year 2020. While had to pay $80 to download the software, it made all the difference. still have to mail the return, but as usual, TurboTax walked me through the whole process. Very simple!
Date published: 2022-04-06
Rated 5 out of 5 by
Drew77Weed from
GOOD
Really easy to use. Gets you Cash BOYYYYY!!!!!!!!!
Date published: 2022-04-06
Rated 5 out of 5 by
PaulBrinky from
Great Customer Support
Being able to go back and forth between "step-by-step" and "forms" is very helpful.
Date published: 2022-04-06
Rated 5 out of 5 by
Dee52M from
TurboTax is great
Upgrading to Premier this year made it easier to handle our investments. My request/wish is that once I have filed our return that no updates be done to TurboTax software unless I okay updates.
Date published: 2022-04-06
Rated 5 out of 5 by
cno3 from
Glad Turbo Tax exists!
Normally straight forward but this year I had sold investment property, three. This seemed to confused Turbo Tax. The Q&A did not work properly. Filling in the forms worked easier, but I was behind the curve all the way, that means trial & error approach. Then I got the Can't file electronically message. But just going back and unchecking a couple of CA forms boxes that were automatically checked gave me a green light. We'll see.
Date published: 2022-04-06
Rated 5 out of 5 by
nanny1962 from
Turbo tax program
This is a very friendly and easy program. Anyone should be able to use this program.
Date published: 2022-04-06
Rated 5 out of 5 by
TAllen3 from
Turbo Tax is fabulous
I've used Turbo Tax for 9+ years and each year the online program gets easier and more user friendly.
Date published: 2022-04-06
Rated 5 out of 5 by
Helen15 from
Awesome product
Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by
Luv_TT from
I always file with TurboTax
I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by
Shellie0797 from
TurboTax is the best way to get your taxes done!
I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
All TurboTax® Offerings Reviews - Page 10858
Date published: 2022-04-06