TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is User Friendly and Awesome! This is my first year doing my taxes and I felt like Turbo Tax was User Friendly and Awesome at guiding me. I felt really good about doing my own taxes and will do them next tax season using Turbo Tax
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax helped file my taxes easy and quick Kelly explained what I needed to file my taxes in the most professional manner
Date published: 2022-04-03
Rated 1 out of 5 by from Final steps drove me crazy Before I could file I was routed back to a blank set of 1099-Rs. (I wrongly assumed I had to fill out the forms that had been loaded in from the brokerages) once I filled them out and a bunch of non-applicable forms, TT finally let me file. Then I realized my taxes owed had nearly doubled. Also I thought I had paid for the state TT. TT made me pay an extra $20 to file my state taxes. No I have to fix the darn thing. I'm really upset.
Date published: 2022-04-03
Rated 1 out of 5 by from Leaving TurboTax Over the 7 years I’ve been with TurboTax I was felt funny . Well Kirk was the icing on my cake and will never return back.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is the Greatest This was my first time filing and it was so easy and user friendly! I will keep using.
Date published: 2022-04-03
Rated 5 out of 5 by from Having an expert file is so stress relieving! My Tax expert ruled. She did my taxes in under a day and was so kind, professional, helpful and informative. She truly made the stress of having two 1099s, multiple w2s and family adjustments seem like it was absolutely nothing. Super thankful for her
Date published: 2022-04-03
Rated 1 out of 5 by from Incompetent & Broken - Using HR Block next year Bought TurboTax Premier just for 1099-B calculations. And TurboTax manages to screw it up completely, with broken calculations and weird error messages. I will do everything in my power never to buy this broken product ever again
Date published: 2022-04-03
Rated 4 out of 5 by from Turbotax is usually awesome Something bad happenned when Turbotax crashed just as I started doing the State taxes. After several hours of entering data and then another few hours trying to find and recover the data i had entered, I had to give up and enter all the data again. A terrible nightmare for me. Turbotax is usuall quite awesome, but it needs to have backup files inn case of a crash.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy Process TurboTax provides great and easy service to file your tax return. It covers all the areas on the tax forms and provides great answers to any questions you may have.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Awesomely Intuitive (easy) I've used Turbo Tax for several years now and every year they make improvement to simply the process. If I feel like I'm getting overwhelmed, it's nice to know there are links, and tax experts just a click away to help explain the process.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is User Friendly and Awesome! This is my first year doing my taxes and I felt like Turbo Tax was User Friendly and Awesome at guiding me. I felt really good about doing my own taxes and will do them next tax season using Turbo Tax
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax helped file my taxes easy and quick Kelly explained what I needed to file my taxes in the most professional manner
Date published: 2022-04-03
Rated 1 out of 5 by from Final steps drove me crazy Before I could file I was routed back to a blank set of 1099-Rs. (I wrongly assumed I had to fill out the forms that had been loaded in from the brokerages) once I filled them out and a bunch of non-applicable forms, TT finally let me file. Then I realized my taxes owed had nearly doubled. Also I thought I had paid for the state TT. TT made me pay an extra $20 to file my state taxes. No I have to fix the darn thing. I'm really upset.
Date published: 2022-04-03
Rated 1 out of 5 by from Leaving TurboTax Over the 7 years I’ve been with TurboTax I was felt funny . Well Kirk was the icing on my cake and will never return back.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is the Greatest This was my first time filing and it was so easy and user friendly! I will keep using.
Date published: 2022-04-03
Rated 5 out of 5 by from Having an expert file is so stress relieving! My Tax expert ruled. She did my taxes in under a day and was so kind, professional, helpful and informative. She truly made the stress of having two 1099s, multiple w2s and family adjustments seem like it was absolutely nothing. Super thankful for her
Date published: 2022-04-03
Rated 1 out of 5 by from Incompetent & Broken - Using HR Block next year Bought TurboTax Premier just for 1099-B calculations. And TurboTax manages to screw it up completely, with broken calculations and weird error messages. I will do everything in my power never to buy this broken product ever again
Date published: 2022-04-03
Rated 4 out of 5 by from Turbotax is usually awesome Something bad happenned when Turbotax crashed just as I started doing the State taxes. After several hours of entering data and then another few hours trying to find and recover the data i had entered, I had to give up and enter all the data again. A terrible nightmare for me. Turbotax is usuall quite awesome, but it needs to have backup files inn case of a crash.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy Process TurboTax provides great and easy service to file your tax return. It covers all the areas on the tax forms and provides great answers to any questions you may have.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Awesomely Intuitive (easy) I've used Turbo Tax for several years now and every year they make improvement to simply the process. If I feel like I'm getting overwhelmed, it's nice to know there are links, and tax experts just a click away to help explain the process.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10844