TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy easy to use, fast and efficient, I like the simple pictures to guide me through
Date published: 2023-02-22
Rated 5 out of 5 by from great service james was a great help, sorry i dont remember his last name
Date published: 2023-02-22
Rated 3 out of 5 by from average I really liked working one on one with a live chat.
Date published: 2023-02-22
Rated 5 out of 5 by from Effortlessly File Your Taxes with TurboTax As someone who has used TurboTax to file their taxes for several years now, I was once again impressed with the service this year. The interface is intuitive and easy to use, and the software guides you through the entire process, ensuring that you don't miss any deductions or credits. TurboTax also makes it easy to import your W-2 and other tax forms, saving you time and hassle. One of the standout features of TurboTax is its ability to explain complex tax concepts in simple terms, so even if you're not a tax expert, you'll be able to understand what's going on. And if you do have questions, the customer support team is always available to help. Overall, I highly recommend TurboTax to anyone looking for a fast, easy, and accurate way to file their taxes. It takes the stress out of tax season and ensures that you get the maximum refund possible.
Date published: 2023-02-22
Rated 5 out of 5 by from Used TurboTax every time I've filed I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by from It’s the best thing I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is great! Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by from Had Transmission Issue Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy easy to use, fast and efficient, I like the simple pictures to guide me through
Date published: 2023-02-22
Rated 5 out of 5 by from great service james was a great help, sorry i dont remember his last name
Date published: 2023-02-22
Rated 3 out of 5 by from average I really liked working one on one with a live chat.
Date published: 2023-02-22
Rated 5 out of 5 by from Effortlessly File Your Taxes with TurboTax As someone who has used TurboTax to file their taxes for several years now, I was once again impressed with the service this year. The interface is intuitive and easy to use, and the software guides you through the entire process, ensuring that you don't miss any deductions or credits. TurboTax also makes it easy to import your W-2 and other tax forms, saving you time and hassle. One of the standout features of TurboTax is its ability to explain complex tax concepts in simple terms, so even if you're not a tax expert, you'll be able to understand what's going on. And if you do have questions, the customer support team is always available to help. Overall, I highly recommend TurboTax to anyone looking for a fast, easy, and accurate way to file their taxes. It takes the stress out of tax season and ensures that you get the maximum refund possible.
Date published: 2023-02-22
Rated 5 out of 5 by from Used TurboTax every time I've filed I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by from It’s the best thing I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is great! Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by from Had Transmission Issue Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10843