TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JasonMarcus from
Used TurboTax every time I've filed
I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by
Leanne 69 from
It’s the best thing
I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by
C M Terry86 from
TurboTax is great!
Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by
Sylvia1997 from
Had Transmission Issue
Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by
upsetandangrycustomer from
Turbotax Business
I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by
Kam2002 from
Great Customer service/Easy doing your own taxes
I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by
SSSaaammm from
Excellent! Walks you right through!
Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by
Raul2000 from
TurboTax is Awesome!
My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by
Jude 5 from
Turbo Tax Full Service is a Gem!
I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by
null from
Turbo Tax is a life saver!!
Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
All TurboTax® Offerings Reviews - Page 10842
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JasonMarcus from
Used TurboTax every time I've filed
I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by
Leanne 69 from
It’s the best thing
I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by
C M Terry86 from
TurboTax is great!
Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by
Sylvia1997 from
Had Transmission Issue
Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by
upsetandangrycustomer from
Turbotax Business
I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by
Kam2002 from
Great Customer service/Easy doing your own taxes
I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by
SSSaaammm from
Excellent! Walks you right through!
Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by
Raul2000 from
TurboTax is Awesome!
My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by
Jude 5 from
Turbo Tax Full Service is a Gem!
I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by
null from
Turbo Tax is a life saver!!
Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
All TurboTax® Offerings Reviews - Page 10842
Date published: 2023-02-22