TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Used TurboTax every time I've filed I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by from It’s the best thing I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is great! Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by from Had Transmission Issue Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by from Excellent! Walks you right through! Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Awesome! My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Full Service is a Gem! I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is a life saver!! Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used TurboTax every time I've filed I've been using TurboTax since I started filing my taxes. This service has been smooth, clearly explained, and has strived to integrate with as many other systems as possible. This is my eighth year using the service, and it's only gotten better and easier to understand. I really like the explanations provided everywhere. Also love the fact that you go through it one step/screen at a time; makes doing taxes feel much more approachable when I just have to figure out one thing, then hit the right button for it, then move to the next step.
Date published: 2023-02-22
Rated 5 out of 5 by from It’s the best thing I’m terrible with math of any kind. Your service makes it easier, even for me!
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is great! Quick and easy way to file my taxes and I am receiving a refund!
Date published: 2023-02-22
Rated 3 out of 5 by from Had Transmission Issue Entering data was easy. Did son's return and it transmitted with no problem. Finished my return and it would not transmit nor did it give any error messages. Called in FOUR times. Each rep was kind and wanted to help. No one could find the issue. Had to file by mail. Not happy about that. Paid for State e-file twice and still had to file by mail.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbotax Business I have used Turbotax for years now. This is the first year I had use the Turbotax Business. I AM NOT HAPPY. I spent $180.00 for the disc for my federal then had to spend another $50.00 for the state. Then had to print and mail my state. Why charge for the state if we have to pay to print it and mail it out. Not to mention the lack of support you get when trying to use it. You have to call in and sit on hold or not get answered. I like the other TurboTax products a lot better. They are easy to use and you get the live support you need when you need it. For the price I paid (over$200.00 for everything) I honestly expected it to be better than the cheap one's.
Date published: 2023-02-22
Rated 5 out of 5 by from Great Customer service/Easy doing your own taxes I have been with TurboTax for 4 years now. I love the ability of having a choice on who does your taxes as for as yourself or an expert. Within these four years, I have had no problems with filing or receiving my refund. I love using TurboTax due to it being easy. Also, if you need help you are allowed to have a live expert help you with NO CHARGE! I love you TurboTax. Thank you for having great customer service!
Date published: 2023-02-22
Rated 5 out of 5 by from Excellent! Walks you right through! Great, easy to navigate! The help tool was easy to understand. The step by step direction, and uploading of documents made filing a breeze.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is Awesome! My experience with TurboTax continues to be the best product out there.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Full Service is a Gem! I was so appreciative of being able to speak to a representative on my time. This is the first time that I use the full service, and beginning with the tax assistant and ending with the CPA, I was very pleased and will be a repeat customer.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is a life saver!! Easy, fast, and efficient!! I love it!! Is would recommend turbo tax to everyone!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10842