TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Wasn't the best experience At first glance and through out the process, Turbotax lead me to believe that the simple file or the next upgrade would ultimately be cheaper service vs service from TaxAct and or other online service. I actually paid more at the end. And i am not convinced that I got the value I was looking for when it was all said and done. I just hope i receive my refund without any issues 21 days or less.
Date published: 2022-02-18
Rated 4 out of 5 by from VEry easy Taxes made easy. Step by step with easy tabs for explanations
Date published: 2022-02-18
Rated 5 out of 5 by from EASY! I have been using Turbotax for the past 8 years and it makes it easy for me to do my taxes myself without hiring someone else.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo is great and i well use it next year I am tired and want to be done with this bull, how many pats on the back do you need .
Date published: 2022-02-18
Rated 4 out of 5 by from Love Tax Season Had problem getting back to the spouses info. to put in 1099 info. Finally figured it out after talking to a young man who was clueless as to what to do.
Date published: 2022-02-18
Rated 5 out of 5 by from Great It was easy steps and great to use, I would use Turbo tax every year to prepare my own taxes
Date published: 2022-02-18
Rated 1 out of 5 by from Won't use again! won't use again after many years of using this service. the consumer is tricked into using premium service and very hard to remove and when filing it's not disclosed there is an 39 fee to have the service taken out of your return. Once it's accepted you cant remove the fee. Very deceptive. Not good customer service!
Date published: 2022-02-18
Rated 4 out of 5 by from Awessom Live Expert super service. So comfortable site and helpful
Date published: 2022-02-18
Rated 5 out of 5 by from Finds things I would never find on my own BUT... TurboTax did a good job on a complex return (I retired partway through year and had a lot forms); it found some things I would not have thought of. However, ~$25 to efile for state return seems out of line. I mailed mine, as usual. And the program is not set up to make this easy. It should be an option right on the file page, not just "efile now" and "I'll do it later". There should be "Print for mailing return" option right there.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is great. It was good but to start with I started filling on the 14th and it just now on the 18th let me do the final step. But now it's good I hope.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10835
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Wasn't the best experience At first glance and through out the process, Turbotax lead me to believe that the simple file or the next upgrade would ultimately be cheaper service vs service from TaxAct and or other online service. I actually paid more at the end. And i am not convinced that I got the value I was looking for when it was all said and done. I just hope i receive my refund without any issues 21 days or less.
Date published: 2022-02-18
Rated 4 out of 5 by from VEry easy Taxes made easy. Step by step with easy tabs for explanations
Date published: 2022-02-18
Rated 5 out of 5 by from EASY! I have been using Turbotax for the past 8 years and it makes it easy for me to do my taxes myself without hiring someone else.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo is great and i well use it next year I am tired and want to be done with this bull, how many pats on the back do you need .
Date published: 2022-02-18
Rated 4 out of 5 by from Love Tax Season Had problem getting back to the spouses info. to put in 1099 info. Finally figured it out after talking to a young man who was clueless as to what to do.
Date published: 2022-02-18
Rated 5 out of 5 by from Great It was easy steps and great to use, I would use Turbo tax every year to prepare my own taxes
Date published: 2022-02-18
Rated 1 out of 5 by from Won't use again! won't use again after many years of using this service. the consumer is tricked into using premium service and very hard to remove and when filing it's not disclosed there is an 39 fee to have the service taken out of your return. Once it's accepted you cant remove the fee. Very deceptive. Not good customer service!
Date published: 2022-02-18
Rated 4 out of 5 by from Awessom Live Expert super service. So comfortable site and helpful
Date published: 2022-02-18
Rated 5 out of 5 by from Finds things I would never find on my own BUT... TurboTax did a good job on a complex return (I retired partway through year and had a lot forms); it found some things I would not have thought of. However, ~$25 to efile for state return seems out of line. I mailed mine, as usual. And the program is not set up to make this easy. It should be an option right on the file page, not just "efile now" and "I'll do it later". There should be "Print for mailing return" option right there.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is great. It was good but to start with I started filling on the 14th and it just now on the 18th let me do the final step. But now it's good I hope.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10835