TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
ashcraftr from
Some Serious Problems
Horrible experience with Help. Could not answer questions and still no help after that. Did this three times. One representative was extremely rude and told me (about $4100 tax due) that "You don't always get what you want in a refund". There was no continuity between the 3 reps I spoke with.
Date published: 2022-04-11
Rated 5 out of 5 by
Will121 from
Awesome
Deborah is great! Happy to work with her every year.
Date published: 2022-04-11
Rated 5 out of 5 by
Rebbs from
Awesome!
Easy to use! Got all the assistance i needed! Makes doing taxes not so bad!
Date published: 2022-04-11
Rated 4 out of 5 by
fleep from
Year After Year
Facts and figures from previous year smoothly integrated into this year's forms, which alone saves a bunch of time. Importing info from brokerage and getting forms filled automatically is another great advantage.
Date published: 2022-04-11
Rated 5 out of 5 by
newbie oldman from
good and sneaky
I used the interview mode and when I had to go to "info" to familiarize myself on some topics I wish the small window with very small fonts could have been enlarged. Switching to "forms" from the top menu, I did not see a quick single click button to return to the "interview" mode where I was. I was a tad disappointed to see an unexpected additional $25.00 fee to eFile for the State Tax.
Date published: 2022-04-11
Rated 4 out of 5 by
John2004 from
Completed my taxes in 28 hours
Tracked Taxes for Year over Year comparison very useful.
Date published: 2022-04-11
Rated 3 out of 5 by
WillyBNC from
Prior versions of Turbo Tax
Prior versions of Turbo Tax were more user friendly. "Back" function on this year's version did not always go back to prior page. Occasionally, this year's version decided to take me to unselected pages (sections). Did not like to have to go through so many pages just to enter 1099 information manually.
Date published: 2022-04-11
Rated 5 out of 5 by
xx6TurboTaxer9xx from
TurboTax is RAD
TurboTax made the process easy and fun! I'm excited to get my money back with their help
Date published: 2022-04-11
Rated 5 out of 5 by
TSG Ohio Gal from
Quick and professional
I wanted to see what I have been doing for years was accurate. I want to pay my fair share and I have some complicated tax matters that I definitely wanted to clarify
Date published: 2022-04-11
Rated 5 out of 5 by
Sobrano from
Turbo Tax is awesome!
I have always used Turbo Tax. It is a great way to submit my tax returns.
All TurboTax® Offerings Reviews - Page 10829
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
ashcraftr from
Some Serious Problems
Horrible experience with Help. Could not answer questions and still no help after that. Did this three times. One representative was extremely rude and told me (about $4100 tax due) that "You don't always get what you want in a refund". There was no continuity between the 3 reps I spoke with.
Date published: 2022-04-11
Rated 5 out of 5 by
Will121 from
Awesome
Deborah is great! Happy to work with her every year.
Date published: 2022-04-11
Rated 5 out of 5 by
Rebbs from
Awesome!
Easy to use! Got all the assistance i needed! Makes doing taxes not so bad!
Date published: 2022-04-11
Rated 4 out of 5 by
fleep from
Year After Year
Facts and figures from previous year smoothly integrated into this year's forms, which alone saves a bunch of time. Importing info from brokerage and getting forms filled automatically is another great advantage.
Date published: 2022-04-11
Rated 5 out of 5 by
newbie oldman from
good and sneaky
I used the interview mode and when I had to go to "info" to familiarize myself on some topics I wish the small window with very small fonts could have been enlarged. Switching to "forms" from the top menu, I did not see a quick single click button to return to the "interview" mode where I was. I was a tad disappointed to see an unexpected additional $25.00 fee to eFile for the State Tax.
Date published: 2022-04-11
Rated 4 out of 5 by
John2004 from
Completed my taxes in 28 hours
Tracked Taxes for Year over Year comparison very useful.
Date published: 2022-04-11
Rated 3 out of 5 by
WillyBNC from
Prior versions of Turbo Tax
Prior versions of Turbo Tax were more user friendly. "Back" function on this year's version did not always go back to prior page. Occasionally, this year's version decided to take me to unselected pages (sections). Did not like to have to go through so many pages just to enter 1099 information manually.
Date published: 2022-04-11
Rated 5 out of 5 by
xx6TurboTaxer9xx from
TurboTax is RAD
TurboTax made the process easy and fun! I'm excited to get my money back with their help
Date published: 2022-04-11
Rated 5 out of 5 by
TSG Ohio Gal from
Quick and professional
I wanted to see what I have been doing for years was accurate. I want to pay my fair share and I have some complicated tax matters that I definitely wanted to clarify
Date published: 2022-04-11
Rated 5 out of 5 by
Sobrano from
Turbo Tax is awesome!
I have always used Turbo Tax. It is a great way to submit my tax returns.
All TurboTax® Offerings Reviews - Page 10829
Date published: 2022-04-11