TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Unable to use the downloaded Deluxe version I purchased TTDeluxe download version. When tried to transmit, I kept receiving Error Code 75. Even spending 2hrs with TT rep assistance, trying a 2nd licensed downloaded copy and new tax return, never could transmit due to error code. I was forced to use the online version of TT. TT rep refunded money & gave me credit at least.
Date published: 2021-02-27
Rated 5 out of 5 by from Do it yourself and get expert help! I've been using TurboTax since 2003. Now I can do it with even more confidence by asking questions (I did several times this season for multiple changes) to a live person ... who then reviews everything ... in person, over video. It's the best.
Date published: 2021-02-27
Rated 5 out of 5 by from I really like to use Turbo Tax. Turbo Tax is so easy to use. I've been using this program for the last couple years and I really like it so far.
Date published: 2021-02-27
Rated 4 out of 5 by from Useful tool Very helpful tool - they lead you through the whole process so you can file with confidence. Sometimes "glitches" arise and information needs to be corrected, which can delay the e-file process. I have figured out how to go back and delete or revise a form that is causing trouble.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax It was fairly easy except for state taxes. I needed help finding the form to delete
Date published: 2021-02-27
Rated 5 out of 5 by from Fast Very easy and fast. I have used this place for years.
Date published: 2021-02-27
Rated 5 out of 5 by from So simple! Turbo Tax is easy to use especially with the import functions. I also spoke with a Live Expert who helped me with one weird challenge and we fixed it in less than 5 minutes. I am glad I started using Turbo Tax....it provides me confidence in my returns.
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax is great turbo tax was easy to use, and is reasonably priced.
Date published: 2021-02-27
Rated 5 out of 5 by from User Friendly, Supportive, and Informative I have been using Turbotax for over 4 years and it only gets better. I especially find the explanations clear and helpful. Having links to other resources to better help me understand the tax laws is extremely helpful. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Great & Easy to use service This was a very simple and easy to use method to file my taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Unable to use the downloaded Deluxe version I purchased TTDeluxe download version. When tried to transmit, I kept receiving Error Code 75. Even spending 2hrs with TT rep assistance, trying a 2nd licensed downloaded copy and new tax return, never could transmit due to error code. I was forced to use the online version of TT. TT rep refunded money & gave me credit at least.
Date published: 2021-02-27
Rated 5 out of 5 by from Do it yourself and get expert help! I've been using TurboTax since 2003. Now I can do it with even more confidence by asking questions (I did several times this season for multiple changes) to a live person ... who then reviews everything ... in person, over video. It's the best.
Date published: 2021-02-27
Rated 5 out of 5 by from I really like to use Turbo Tax. Turbo Tax is so easy to use. I've been using this program for the last couple years and I really like it so far.
Date published: 2021-02-27
Rated 4 out of 5 by from Useful tool Very helpful tool - they lead you through the whole process so you can file with confidence. Sometimes "glitches" arise and information needs to be corrected, which can delay the e-file process. I have figured out how to go back and delete or revise a form that is causing trouble.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax It was fairly easy except for state taxes. I needed help finding the form to delete
Date published: 2021-02-27
Rated 5 out of 5 by from Fast Very easy and fast. I have used this place for years.
Date published: 2021-02-27
Rated 5 out of 5 by from So simple! Turbo Tax is easy to use especially with the import functions. I also spoke with a Live Expert who helped me with one weird challenge and we fixed it in less than 5 minutes. I am glad I started using Turbo Tax....it provides me confidence in my returns.
Date published: 2021-02-27
Rated 4 out of 5 by from turbo tax is great turbo tax was easy to use, and is reasonably priced.
Date published: 2021-02-27
Rated 5 out of 5 by from User Friendly, Supportive, and Informative I have been using Turbotax for over 4 years and it only gets better. I especially find the explanations clear and helpful. Having links to other resources to better help me understand the tax laws is extremely helpful. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Great & Easy to use service This was a very simple and easy to use method to file my taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10829