TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
jthechu365 from
Quality going down
Software is getting more and more buggy so you are forced to pay to talk to an expert who can troubleshoot the software for you. Cheap tactics.
Date published: 2023-02-22
Rated 1 out of 5 by
TJWalker from
I shouldn't have to pay to file my taxes
Seems crazy that I have pay almost more than what my return is just to file my taxes with TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by
null from
Super great! Easy to use!
I have used TurboTax the last two years to file my taxes and it has made my life MUCH less stressful. I see everyone stressing until April rolls around, whereas I was able to file mine for free as early as I get my W-2. Thanks TurboTax!
Date published: 2023-02-22
Rated 3 out of 5 by
Chris Aversa from
Not quite there yet. But Tracey is awesome!
Tracey was great! The software has some ways to go though. You cannot upload more than one document at at time which is frustrating, and you also cannot see what you have uploaded previously while you are trying to upload the next document. The screenshare feature did not work properly all the time and sometimes just hung on a connection screen. Having to go back and forth to Fidelity numerous times was not ideal. It would be great if Turbotax had a deeper integration with financial institutions where you could automatically send your tax firms, as with the W2.
Date published: 2023-02-22
Rated 5 out of 5 by
AWatts1 from
2023 tax return
Turbotax Online is easy to use. I just follow the questions on screen and before I know, I'm finished.
Date published: 2023-02-22
Rated 4 out of 5 by
Dee2235 from
Convenient for use
If you have all your documents handy, then this is the way to go. They make it very easy, understandable, and convenient to file your taxes on the go!
Date published: 2023-02-22
Rated 4 out of 5 by
lxa57p from
Very user friendly
Clear and simple. Easy to follow instructions. Guide you every step of the way. Recommend it to any one.
Date published: 2023-02-22
Rated 5 out of 5 by
Moon8 from
Helpful and user friendly
Friendly and helpful and courteous. Donnah was thorough
Date published: 2023-02-22
Rated 5 out of 5 by
JerryMan from
This was my first year with Turbotax.
My first experience with TurBotax was excellent! Although it took some time to input my information and data, it went well today with my "Live Assisted Tax Expert". Jignesh was very professional in assisting me with inputting my data on Schedule D. He was very patient and led me to the finish line. I am pleased with theTurbotax process and look forward to filing my taxes with them every year. My CPA charged significantly more than Turbotax!
Date published: 2023-02-22
Rated 5 out of 5 by
ChrisM1955 from
easy
easy to use. Doesn't take all day and you can do it from home.
All TurboTax® Offerings Reviews - Page 10827
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jthechu365 from
Quality going down
Software is getting more and more buggy so you are forced to pay to talk to an expert who can troubleshoot the software for you. Cheap tactics.
Date published: 2023-02-22
Rated 1 out of 5 by
TJWalker from
I shouldn't have to pay to file my taxes
Seems crazy that I have pay almost more than what my return is just to file my taxes with TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by
null from
Super great! Easy to use!
I have used TurboTax the last two years to file my taxes and it has made my life MUCH less stressful. I see everyone stressing until April rolls around, whereas I was able to file mine for free as early as I get my W-2. Thanks TurboTax!
Date published: 2023-02-22
Rated 3 out of 5 by
Chris Aversa from
Not quite there yet. But Tracey is awesome!
Tracey was great! The software has some ways to go though. You cannot upload more than one document at at time which is frustrating, and you also cannot see what you have uploaded previously while you are trying to upload the next document. The screenshare feature did not work properly all the time and sometimes just hung on a connection screen. Having to go back and forth to Fidelity numerous times was not ideal. It would be great if Turbotax had a deeper integration with financial institutions where you could automatically send your tax firms, as with the W2.
Date published: 2023-02-22
Rated 5 out of 5 by
AWatts1 from
2023 tax return
Turbotax Online is easy to use. I just follow the questions on screen and before I know, I'm finished.
Date published: 2023-02-22
Rated 4 out of 5 by
Dee2235 from
Convenient for use
If you have all your documents handy, then this is the way to go. They make it very easy, understandable, and convenient to file your taxes on the go!
Date published: 2023-02-22
Rated 4 out of 5 by
lxa57p from
Very user friendly
Clear and simple. Easy to follow instructions. Guide you every step of the way. Recommend it to any one.
Date published: 2023-02-22
Rated 5 out of 5 by
Moon8 from
Helpful and user friendly
Friendly and helpful and courteous. Donnah was thorough
Date published: 2023-02-22
Rated 5 out of 5 by
JerryMan from
This was my first year with Turbotax.
My first experience with TurBotax was excellent! Although it took some time to input my information and data, it went well today with my "Live Assisted Tax Expert". Jignesh was very professional in assisting me with inputting my data on Schedule D. He was very patient and led me to the finish line. I am pleased with theTurbotax process and look forward to filing my taxes with them every year. My CPA charged significantly more than Turbotax!
Date published: 2023-02-22
Rated 5 out of 5 by
ChrisM1955 from
easy
easy to use. Doesn't take all day and you can do it from home.
All TurboTax® Offerings Reviews - Page 10827
Date published: 2023-02-22