TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Quality going down Software is getting more and more buggy so you are forced to pay to talk to an expert who can troubleshoot the software for you. Cheap tactics.
Date published: 2023-02-22
Rated 1 out of 5 by from I shouldn't have to pay to file my taxes Seems crazy that I have pay almost more than what my return is just to file my taxes with TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by from Super great! Easy to use! I have used TurboTax the last two years to file my taxes and it has made my life MUCH less stressful. I see everyone stressing until April rolls around, whereas I was able to file mine for free as early as I get my W-2. Thanks TurboTax!
Date published: 2023-02-22
Rated 3 out of 5 by from Not quite there yet. But Tracey is awesome! Tracey was great! The software has some ways to go though. You cannot upload more than one document at at time which is frustrating, and you also cannot see what you have uploaded previously while you are trying to upload the next document. The screenshare feature did not work properly all the time and sometimes just hung on a connection screen. Having to go back and forth to Fidelity numerous times was not ideal. It would be great if Turbotax had a deeper integration with financial institutions where you could automatically send your tax firms, as with the W2.
Date published: 2023-02-22
Rated 5 out of 5 by from 2023 tax return Turbotax Online is easy to use. I just follow the questions on screen and before I know, I'm finished.
Date published: 2023-02-22
Rated 4 out of 5 by from Convenient for use If you have all your documents handy, then this is the way to go. They make it very easy, understandable, and convenient to file your taxes on the go!
Date published: 2023-02-22
Rated 4 out of 5 by from Very user friendly Clear and simple. Easy to follow instructions. Guide you every step of the way. Recommend it to any one.
Date published: 2023-02-22
Rated 5 out of 5 by from Helpful and user friendly Friendly and helpful and courteous. Donnah was thorough
Date published: 2023-02-22
Rated 5 out of 5 by from This was my first year with Turbotax. My first experience with TurBotax was excellent! Although it took some time to input my information and data, it went well today with my "Live Assisted Tax Expert". Jignesh was very professional in assisting me with inputting my data on Schedule D. He was very patient and led me to the finish line. I am pleased with theTurbotax process and look forward to filing my taxes with them every year. My CPA charged significantly more than Turbotax!
Date published: 2023-02-22
Rated 5 out of 5 by from easy easy to use. Doesn't take all day and you can do it from home.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Quality going down Software is getting more and more buggy so you are forced to pay to talk to an expert who can troubleshoot the software for you. Cheap tactics.
Date published: 2023-02-22
Rated 1 out of 5 by from I shouldn't have to pay to file my taxes Seems crazy that I have pay almost more than what my return is just to file my taxes with TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by from Super great! Easy to use! I have used TurboTax the last two years to file my taxes and it has made my life MUCH less stressful. I see everyone stressing until April rolls around, whereas I was able to file mine for free as early as I get my W-2. Thanks TurboTax!
Date published: 2023-02-22
Rated 3 out of 5 by from Not quite there yet. But Tracey is awesome! Tracey was great! The software has some ways to go though. You cannot upload more than one document at at time which is frustrating, and you also cannot see what you have uploaded previously while you are trying to upload the next document. The screenshare feature did not work properly all the time and sometimes just hung on a connection screen. Having to go back and forth to Fidelity numerous times was not ideal. It would be great if Turbotax had a deeper integration with financial institutions where you could automatically send your tax firms, as with the W2.
Date published: 2023-02-22
Rated 5 out of 5 by from 2023 tax return Turbotax Online is easy to use. I just follow the questions on screen and before I know, I'm finished.
Date published: 2023-02-22
Rated 4 out of 5 by from Convenient for use If you have all your documents handy, then this is the way to go. They make it very easy, understandable, and convenient to file your taxes on the go!
Date published: 2023-02-22
Rated 4 out of 5 by from Very user friendly Clear and simple. Easy to follow instructions. Guide you every step of the way. Recommend it to any one.
Date published: 2023-02-22
Rated 5 out of 5 by from Helpful and user friendly Friendly and helpful and courteous. Donnah was thorough
Date published: 2023-02-22
Rated 5 out of 5 by from This was my first year with Turbotax. My first experience with TurBotax was excellent! Although it took some time to input my information and data, it went well today with my "Live Assisted Tax Expert". Jignesh was very professional in assisting me with inputting my data on Schedule D. He was very patient and led me to the finish line. I am pleased with theTurbotax process and look forward to filing my taxes with them every year. My CPA charged significantly more than Turbotax!
Date published: 2023-02-22
Rated 5 out of 5 by from easy easy to use. Doesn't take all day and you can do it from home.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10827