TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome At first I was getting frustrated with the live chat but then we did it over the phone it was a great experience thank you
Date published: 2022-03-11
Rated 2 out of 5 by from Return keeps getting rejected! Usually have no problems! Can't file due to rejects and can't get through to tax advocate!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Rocks! The Self Employment option really worked for me. As a small business owner, it was really easy to add in all of my expenses and income. Everything is spelled out for you, so you really cannot mess it up.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is awesome James was amazing , thank you . He was informative , knowledgeable, helpful and kind.
Date published: 2022-03-11
Rated 5 out of 5 by from Great site Have used this for 6 years and I will continue using it! Very fast and effective, covers every detail and I never have problems!
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax - Awesome and Convenient This is my 2nd year using turbotax and I recommend it to everyone that I know. It is very convenient, quick, and easy. I was very stressed out about filing taxes for the first time, but they helped make the process less stressful.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Every thing went well, easy to follow and enter data
Date published: 2022-03-11
Rated 4 out of 5 by from Turbortax was easy I worked with Timothy, he was very helpful in reviewing my return and making me feel confident that it was completed correctly. He was very knowledgeable and stayed with me to ensure the process was completed.... on another note, I received a 20% off service code and there was no way to enter this information with setting up payment. Timothy sent me an email to send this information for a refund. QRPDRPMPESBZJ6
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and Quick Been using for business and personal taxes for 6 years - easy and quick
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo tax does not make it that easy I was expecting the same level of assistance and ways to help you along as the regular turbo tax. Not really that great. Good think it was our first year and did not really have any paid ees and nothing really done. I did not feel if I was being right or not. The help funcion was vauge and not as well thought out. I know that Business is a little different and there are many ways to answer. But there should be basic items/questions to set up. Also this needs to be online, other services are online. I should not need to download an application.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 10823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome At first I was getting frustrated with the live chat but then we did it over the phone it was a great experience thank you
Date published: 2022-03-11
Rated 2 out of 5 by from Return keeps getting rejected! Usually have no problems! Can't file due to rejects and can't get through to tax advocate!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Rocks! The Self Employment option really worked for me. As a small business owner, it was really easy to add in all of my expenses and income. Everything is spelled out for you, so you really cannot mess it up.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is awesome James was amazing , thank you . He was informative , knowledgeable, helpful and kind.
Date published: 2022-03-11
Rated 5 out of 5 by from Great site Have used this for 6 years and I will continue using it! Very fast and effective, covers every detail and I never have problems!
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax - Awesome and Convenient This is my 2nd year using turbotax and I recommend it to everyone that I know. It is very convenient, quick, and easy. I was very stressed out about filing taxes for the first time, but they helped make the process less stressful.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Every thing went well, easy to follow and enter data
Date published: 2022-03-11
Rated 4 out of 5 by from Turbortax was easy I worked with Timothy, he was very helpful in reviewing my return and making me feel confident that it was completed correctly. He was very knowledgeable and stayed with me to ensure the process was completed.... on another note, I received a 20% off service code and there was no way to enter this information with setting up payment. Timothy sent me an email to send this information for a refund. QRPDRPMPESBZJ6
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and Quick Been using for business and personal taxes for 6 years - easy and quick
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo tax does not make it that easy I was expecting the same level of assistance and ways to help you along as the regular turbo tax. Not really that great. Good think it was our first year and did not really have any paid ees and nothing really done. I did not feel if I was being right or not. The help funcion was vauge and not as well thought out. I know that Business is a little different and there are many ways to answer. But there should be basic items/questions to set up. Also this needs to be online, other services are online. I should not need to download an application.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 10823