TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
JZTiger from
Turbotax is very disappointing!
Lots of confusing places. Many places have no appropriate guidance or useful information to help the user to navigate.
Date published: 2022-03-14
Rated 5 out of 5 by
Demigod_Dan from
Been using this for 8 years apparently
TurboTax has always been pretty easy and straight forward to use. You have the option to upgrade if you have more complicated taxes compared to your previous years. Process takes roughly 30 minutes to do.
Date published: 2022-03-14
Rated 4 out of 5 by
Fwatkin1 from
Turbo Tax is confusing but pretty good
The service without live help (even though I paid for it ) was confusing. It should have been as easy as it was 2 years ago. This year things just seemed a tad more difficult.
Date published: 2022-03-14
Rated 4 out of 5 by
Debbbbbs from
Easy To Use
Turbo Tax makes doing your personal taxes less stressful.
Date published: 2022-03-14
Rated 3 out of 5 by
Joe7788 from
Please do not change the user interface too much
I have been using the Turbotax Business for over 15 years and really like it. But I noticed that the version of 2021 Turbotax Business has been changed a bit. First, I noticed the tax result comparison between this year and last year was no longer shown. Next, there was no more "undo" election. For example, if one chose Schedule L, the unselection of the balance sheet becomes very hard, I had to delete 1120 completely and let the software regenerate it.
Date published: 2022-03-14
Rated 5 out of 5 by
Am93 from
Awesome
The experience was good. I am pleased with the job well done by Ken. And I really thank him so much.
Date published: 2022-03-14
Rated 4 out of 5 by
Zya2 from
Turbo Tax is Great!!
Turbo Tax Assistants and Experts were very helpful, they made me feel secure in what I was doing. I welcomed having someone right beside me to guide me. It was an amazing experience.
Date published: 2022-03-14
Rated 4 out of 5 by
It was fine from
Good
It was good. It did the job and that’s all I have to say
Date published: 2022-03-14
Rated 5 out of 5 by
goon1005 from
Very cool and good
I’m a goon who has never done taxes before but they helped a lot
Date published: 2022-03-14
Rated 4 out of 5 by
OluB from
Turbo Tax is awesome
Easy to use, navigate, user friendly, expert guidiance.
All TurboTax® Offerings Reviews - Page 10822
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
JZTiger from
Turbotax is very disappointing!
Lots of confusing places. Many places have no appropriate guidance or useful information to help the user to navigate.
Date published: 2022-03-14
Rated 5 out of 5 by
Demigod_Dan from
Been using this for 8 years apparently
TurboTax has always been pretty easy and straight forward to use. You have the option to upgrade if you have more complicated taxes compared to your previous years. Process takes roughly 30 minutes to do.
Date published: 2022-03-14
Rated 4 out of 5 by
Fwatkin1 from
Turbo Tax is confusing but pretty good
The service without live help (even though I paid for it ) was confusing. It should have been as easy as it was 2 years ago. This year things just seemed a tad more difficult.
Date published: 2022-03-14
Rated 4 out of 5 by
Debbbbbs from
Easy To Use
Turbo Tax makes doing your personal taxes less stressful.
Date published: 2022-03-14
Rated 3 out of 5 by
Joe7788 from
Please do not change the user interface too much
I have been using the Turbotax Business for over 15 years and really like it. But I noticed that the version of 2021 Turbotax Business has been changed a bit. First, I noticed the tax result comparison between this year and last year was no longer shown. Next, there was no more "undo" election. For example, if one chose Schedule L, the unselection of the balance sheet becomes very hard, I had to delete 1120 completely and let the software regenerate it.
Date published: 2022-03-14
Rated 5 out of 5 by
Am93 from
Awesome
The experience was good. I am pleased with the job well done by Ken. And I really thank him so much.
Date published: 2022-03-14
Rated 4 out of 5 by
Zya2 from
Turbo Tax is Great!!
Turbo Tax Assistants and Experts were very helpful, they made me feel secure in what I was doing. I welcomed having someone right beside me to guide me. It was an amazing experience.
Date published: 2022-03-14
Rated 4 out of 5 by
It was fine from
Good
It was good. It did the job and that’s all I have to say
Date published: 2022-03-14
Rated 5 out of 5 by
goon1005 from
Very cool and good
I’m a goon who has never done taxes before but they helped a lot
Date published: 2022-03-14
Rated 4 out of 5 by
OluB from
Turbo Tax is awesome
Easy to use, navigate, user friendly, expert guidiance.
All TurboTax® Offerings Reviews - Page 10822
Date published: 2022-03-14