TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love TurboTax First of all, TurboTax is very user friendly. Each step along the way was easy to follow and made me feel comfortable from the very beginning. Thank you for being a free service.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy step by step process. I loved doing them on my own.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax Live is the Way to Go The website is very user friendly. I love the fact I can pick up where I left off every time. There were plenty of links off to the side showing the different stages which made it much easier to pick and choose where I wanted to review our documents. Good job designing so it was not so confusing. I received a call within the time it said I would. Every single person I have spoken to were very knowledgeable, extremely patient, and genuinely concerned about making sure I understood everything as it pertained to our taxes. They walked me through the tax schedule and tables so I could explain to my husband how the IRS came up with the figure we owed. That was extremely valuable information for us. I wanted to fully understand the process from beginning to end. They really were able to answer so many other questions I asked that did not pertain to our taxes. Just FYI kind of questions. It is marvelous that it keeps track of each year's filing and automatically implements that into your current documents. I can print out the documents for my records too. I absolutely love that all this was FREE. THANK YOU TURBO TAX. KEEP IT UP!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy Peasy Thank you, I always have issues when I have to explain my expenses as a music teacher to a CPA. This step by step program just made it so easy.
Date published: 2022-02-18
Rated 5 out of 5 by from will always use TurboTax! I've left a similar review in the past, but I previously used H&R Block, and there were so many issues with them, I experienced trouble with one of my filings and even paid for the extra protection but when I reached out to them they said even though I paid, that I was on my own and it wasn't there responsibility because the person who helped me file no longer worked there, it was unbelievable. I went back to turbotax afterwards and have not had a single issue. Its so easy I have been able to file all by myself with confidence! Its also so nice to know that if I was lost or confused there were "help" sections on practically every page and an option to chat with a specialist at any time! THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from Very User Friendly A very simple and easy to use/complete making it a great resource for anyone.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and cheap Ever since I started using TurboTax I have never looked back. I do them myself and feel assured that they are being done right.
Date published: 2022-02-18
Rated 5 out of 5 by from Intuitive! I was very Stressed out at first because this is the first year I had a side job (Shipt Shopping) and would have to file more than Just a W-2. It was also the first year I had to file capital gains on both normal investments and cryptocurrency. Luckily the explanations Turbotax shows made it easy to understand. It still took a while since I had so much documentation, but I am confident I got it done correctly.
Date published: 2022-02-18
Rated 5 out of 5 by from Great service Fast and easy with the help of the expert that was provided.
Date published: 2022-02-18
Rated 1 out of 5 by from TurboTax is the absolute worst. TurboTax is supposed to be quick, easy, and free. It ended up being rigorous, expensive and time consuming. I'm finding another service for next year's taxes.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10818
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax First of all, TurboTax is very user friendly. Each step along the way was easy to follow and made me feel comfortable from the very beginning. Thank you for being a free service.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy step by step process. I loved doing them on my own.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax Live is the Way to Go The website is very user friendly. I love the fact I can pick up where I left off every time. There were plenty of links off to the side showing the different stages which made it much easier to pick and choose where I wanted to review our documents. Good job designing so it was not so confusing. I received a call within the time it said I would. Every single person I have spoken to were very knowledgeable, extremely patient, and genuinely concerned about making sure I understood everything as it pertained to our taxes. They walked me through the tax schedule and tables so I could explain to my husband how the IRS came up with the figure we owed. That was extremely valuable information for us. I wanted to fully understand the process from beginning to end. They really were able to answer so many other questions I asked that did not pertain to our taxes. Just FYI kind of questions. It is marvelous that it keeps track of each year's filing and automatically implements that into your current documents. I can print out the documents for my records too. I absolutely love that all this was FREE. THANK YOU TURBO TAX. KEEP IT UP!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy Peasy Thank you, I always have issues when I have to explain my expenses as a music teacher to a CPA. This step by step program just made it so easy.
Date published: 2022-02-18
Rated 5 out of 5 by from will always use TurboTax! I've left a similar review in the past, but I previously used H&R Block, and there were so many issues with them, I experienced trouble with one of my filings and even paid for the extra protection but when I reached out to them they said even though I paid, that I was on my own and it wasn't there responsibility because the person who helped me file no longer worked there, it was unbelievable. I went back to turbotax afterwards and have not had a single issue. Its so easy I have been able to file all by myself with confidence! Its also so nice to know that if I was lost or confused there were "help" sections on practically every page and an option to chat with a specialist at any time! THANK YOU
Date published: 2022-02-18
Rated 5 out of 5 by from Very User Friendly A very simple and easy to use/complete making it a great resource for anyone.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is easy and cheap Ever since I started using TurboTax I have never looked back. I do them myself and feel assured that they are being done right.
Date published: 2022-02-18
Rated 5 out of 5 by from Intuitive! I was very Stressed out at first because this is the first year I had a side job (Shipt Shopping) and would have to file more than Just a W-2. It was also the first year I had to file capital gains on both normal investments and cryptocurrency. Luckily the explanations Turbotax shows made it easy to understand. It still took a while since I had so much documentation, but I am confident I got it done correctly.
Date published: 2022-02-18
Rated 5 out of 5 by from Great service Fast and easy with the help of the expert that was provided.
Date published: 2022-02-18
Rated 1 out of 5 by from TurboTax is the absolute worst. TurboTax is supposed to be quick, easy, and free. It ended up being rigorous, expensive and time consuming. I'm finding another service for next year's taxes.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10818