TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Used Turbo Tax for years! Turbo Tax is so easy to use and I keep coming back! I wish the price was a little lower, but the ease of using it keeps me coming back. I have used Turbo Tax ever since they came out! I don't even know how many years that is! LOL
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Intuit Turbo Tax to do my taxes for six years now. I am very pleased with Turbo Tax---it is very easy for me to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Review of Turbo Tax I love this program!!!! We have been using it for years.
Date published: 2021-02-20
Rated 2 out of 5 by from Not worth it for robo-advisor investors It works great if you aren't an investor who employs automatic tax loss harvesting. The software rounds values for hundreds of transactions down to zero and the software also does not allow those values to be zero. This requires the user to manually delete those lines one by one and there is not a simplified method for batching this task. There is no option to delete data you have imported and start over. Also the software crashed several times and we needed to close out our browser and start again. Until they fix this issue, I will not use TurboTax again.
Date published: 2021-02-20
Rated 5 out of 5 by from Feeling very secure with this process! I love the specific journey this takes me through to show I am going thru my tax rebate one step at a time and not missing a opportunity for more.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software Great product overall. But it would be better if it were easier to find where to enter the estimated tax payments made in the previous year (1040ES) .
Date published: 2021-02-20
Rated 5 out of 5 by from Happy Camper I have been using Turbo Tax for over 10 Years. My husband had become ill and so I had taken over the Taxes and decided to use Turbo Tax. I was the one who kept track of all the receipts, W2's, and other paper works and so it was very easy to input the information. I have continued to use it because it is so easy.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax was great at helping me do my taxes. I didn't engage with anybody live. I clicked on the "live help button" which brought up a box to where I could type in a question. The answers that came up helped 2 out of 3 times. The answers that came up seemed to be randomized and already made up. The answers that came up for me helped me to continue with my return. I had the option to talk to someone live on the phone if an answer did not help me. I would have given the product a rating of 5 stars if the live help button was actually live help. It did not appear to me as live help. The overall product was very easy to use. I would recommend anyone that needs to file their income taxes to use it.
Date published: 2021-02-20
Rated 5 out of 5 by from Fixing a rejected return rep was very patient to walk us through the rejected state return
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great and easy to use Turbo Tax is great, accurate, reliable, and easy to use.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10818
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Used Turbo Tax for years! Turbo Tax is so easy to use and I keep coming back! I wish the price was a little lower, but the ease of using it keeps me coming back. I have used Turbo Tax ever since they came out! I don't even know how many years that is! LOL
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Intuit Turbo Tax to do my taxes for six years now. I am very pleased with Turbo Tax---it is very easy for me to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Review of Turbo Tax I love this program!!!! We have been using it for years.
Date published: 2021-02-20
Rated 2 out of 5 by from Not worth it for robo-advisor investors It works great if you aren't an investor who employs automatic tax loss harvesting. The software rounds values for hundreds of transactions down to zero and the software also does not allow those values to be zero. This requires the user to manually delete those lines one by one and there is not a simplified method for batching this task. There is no option to delete data you have imported and start over. Also the software crashed several times and we needed to close out our browser and start again. Until they fix this issue, I will not use TurboTax again.
Date published: 2021-02-20
Rated 5 out of 5 by from Feeling very secure with this process! I love the specific journey this takes me through to show I am going thru my tax rebate one step at a time and not missing a opportunity for more.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software Great product overall. But it would be better if it were easier to find where to enter the estimated tax payments made in the previous year (1040ES) .
Date published: 2021-02-20
Rated 5 out of 5 by from Happy Camper I have been using Turbo Tax for over 10 Years. My husband had become ill and so I had taken over the Taxes and decided to use Turbo Tax. I was the one who kept track of all the receipts, W2's, and other paper works and so it was very easy to input the information. I have continued to use it because it is so easy.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax was great at helping me do my taxes. I didn't engage with anybody live. I clicked on the "live help button" which brought up a box to where I could type in a question. The answers that came up helped 2 out of 3 times. The answers that came up seemed to be randomized and already made up. The answers that came up for me helped me to continue with my return. I had the option to talk to someone live on the phone if an answer did not help me. I would have given the product a rating of 5 stars if the live help button was actually live help. It did not appear to me as live help. The overall product was very easy to use. I would recommend anyone that needs to file their income taxes to use it.
Date published: 2021-02-20
Rated 5 out of 5 by from Fixing a rejected return rep was very patient to walk us through the rejected state return
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great and easy to use Turbo Tax is great, accurate, reliable, and easy to use.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10818