TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Filing with someone else next year Wow, they charge a lot in fees. They charge me $39 just to pay their fees with my refund. Not including $39 to file state and $89 to file federally. And I didn't to any add ons. Waste of money, going with someone else next year, like cash app.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax is Easy I like Turbo Tax because it's simple and easy without the hassle of being confused.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful Tax Experts Had a professional tax expert help me through all of the process easily. Junjun was proactive and courteous every step of the way. Great experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Easy! This made it so easy! I didnt file before last year and the last 2 years they have made it easy to file and relieved my anxiety about it being too difficult.
Date published: 2022-02-18
Rated 1 out of 5 by from Terrible Sent back state 3x and theres nothing incorrect!! Good luck getting a hold of anyone. Currently on the phone after spending 20 mins just getting through their promt to talk to someone theres a 45 min wait with no calling you when you’re next in line
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome They were a major helpful for me and I thank them for that
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax Helps in Time of Need! First 2 tax returns e-filed were rejected. These tax staff were all helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is so easy! Even though I had some problems, the help is well worth it and simple!!
Date published: 2022-02-18
Rated 5 out of 5 by from I love Turbo Tax!!! I've used Turbo Tax for atleast 10 years now. All of the versions too. It asks all the right questions for no mistakes. I always tell people I can do their taxes with Turbo Tax becuase its so easy. If they dont want me try it out for themselves online its all secure and free.
Date published: 2022-02-18
Rated 5 out of 5 by from Fast and Easy to use Quick process that clearly explained every step and question. Very easy to upload tax documents from financial institutions without having to provide login information.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10817
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Filing with someone else next year Wow, they charge a lot in fees. They charge me $39 just to pay their fees with my refund. Not including $39 to file state and $89 to file federally. And I didn't to any add ons. Waste of money, going with someone else next year, like cash app.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax is Easy I like Turbo Tax because it's simple and easy without the hassle of being confused.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful Tax Experts Had a professional tax expert help me through all of the process easily. Junjun was proactive and courteous every step of the way. Great experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Easy! This made it so easy! I didnt file before last year and the last 2 years they have made it easy to file and relieved my anxiety about it being too difficult.
Date published: 2022-02-18
Rated 1 out of 5 by from Terrible Sent back state 3x and theres nothing incorrect!! Good luck getting a hold of anyone. Currently on the phone after spending 20 mins just getting through their promt to talk to someone theres a 45 min wait with no calling you when you’re next in line
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is awesome They were a major helpful for me and I thank them for that
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax Helps in Time of Need! First 2 tax returns e-filed were rejected. These tax staff were all helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is so easy! Even though I had some problems, the help is well worth it and simple!!
Date published: 2022-02-18
Rated 5 out of 5 by from I love Turbo Tax!!! I've used Turbo Tax for atleast 10 years now. All of the versions too. It asks all the right questions for no mistakes. I always tell people I can do their taxes with Turbo Tax becuase its so easy. If they dont want me try it out for themselves online its all secure and free.
Date published: 2022-02-18
Rated 5 out of 5 by from Fast and Easy to use Quick process that clearly explained every step and question. Very easy to upload tax documents from financial institutions without having to provide login information.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10817