TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome I have been using Turbotax for years. It is so easy. Very simple and done .
Date published: 2022-02-18
Rated 1 out of 5 by from Problems this year I usually love and recommend turbotax. This year it seemed tedious and expensive when it's usually free I needed one extra form and it cost me nearly 80$ and I got a lot of popup pages trying to get me to pay more or sign up for other services. Sadly this will be the last year I use this site.
Date published: 2022-02-18
Rated 5 out of 5 by from still easy two decades using TT & it still is best. Tried tax act from hr block a few years ago and just got frustrated.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbotax is a great program to use I enjoy using TurboTax, it is is so user friendly.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Tool! It was such an easy transaction, I loved using Turbotax! This might just be my new Tax filing tool.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful Guidance and Peace of Mind I appreciate that I can work on my taxes from my mobile device or computer. I value that if I need help there are resources including experts available to me. I don't have to worry about an audit because they help with that too. I have used TurboTax for multiple years now and will gladly use them for years to come. There service is exactly what I need to feel confident I am submitting my taxes accurately, especially as life changes from year to year. My one minor feedback for improvement is to provide the ability to search in the mobile app. So if I am trying to find where to submit a form I can more easily find what I am looking for.
Date published: 2022-02-18
Rated 5 out of 5 by from Great software easy to use Very user friendly software easy to use. maximum refund guarantee.
Date published: 2022-02-18
Rated 1 out of 5 by from I was fooled by a tic tok ad I started my return with turbo tax because I seen an ad on the tictok app stating the federal refund file is free, not only was I charged 39.00 I was also charged an additional 39.00 because I choose for turbotax to take the payment from my refund..... so I was charged double for something that was advertised as free. I'm disappointed
Date published: 2022-02-18
Rated 5 out of 5 by from Great interface and easy to understand! I have never thought filing one's tax refund could be this easy and understandable. Thanks Intuit and TurbTax.
Date published: 2022-02-18
Rated 4 out of 5 by from It is easy to use, but it wasn't free for me. I used to really love TurboTax now I still really like it a lot the only thing I dislike about it is that it used to be totally free and now you have to pay for it and you don't find that out right at the beginning either you find out once you started then when you're finished and it tells you the total for the state and federal fees you think okay well I have to go ahead and pay it and then a little bit later you find out that there's yet another fee that wasn't taken into account when it gave you the total for the fees it's just kind of disappointing that it changed so much so quickly but I'm sure I will use TurboTax again in the future because it is easy to use and I like the way that the site is designed it's very intuitive and very simple to get through
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10817
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I have been using Turbotax for years. It is so easy. Very simple and done .
Date published: 2022-02-18
Rated 1 out of 5 by from Problems this year I usually love and recommend turbotax. This year it seemed tedious and expensive when it's usually free I needed one extra form and it cost me nearly 80$ and I got a lot of popup pages trying to get me to pay more or sign up for other services. Sadly this will be the last year I use this site.
Date published: 2022-02-18
Rated 5 out of 5 by from still easy two decades using TT & it still is best. Tried tax act from hr block a few years ago and just got frustrated.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbotax is a great program to use I enjoy using TurboTax, it is is so user friendly.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Tool! It was such an easy transaction, I loved using Turbotax! This might just be my new Tax filing tool.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful Guidance and Peace of Mind I appreciate that I can work on my taxes from my mobile device or computer. I value that if I need help there are resources including experts available to me. I don't have to worry about an audit because they help with that too. I have used TurboTax for multiple years now and will gladly use them for years to come. There service is exactly what I need to feel confident I am submitting my taxes accurately, especially as life changes from year to year. My one minor feedback for improvement is to provide the ability to search in the mobile app. So if I am trying to find where to submit a form I can more easily find what I am looking for.
Date published: 2022-02-18
Rated 5 out of 5 by from Great software easy to use Very user friendly software easy to use. maximum refund guarantee.
Date published: 2022-02-18
Rated 1 out of 5 by from I was fooled by a tic tok ad I started my return with turbo tax because I seen an ad on the tictok app stating the federal refund file is free, not only was I charged 39.00 I was also charged an additional 39.00 because I choose for turbotax to take the payment from my refund..... so I was charged double for something that was advertised as free. I'm disappointed
Date published: 2022-02-18
Rated 5 out of 5 by from Great interface and easy to understand! I have never thought filing one's tax refund could be this easy and understandable. Thanks Intuit and TurbTax.
Date published: 2022-02-18
Rated 4 out of 5 by from It is easy to use, but it wasn't free for me. I used to really love TurboTax now I still really like it a lot the only thing I dislike about it is that it used to be totally free and now you have to pay for it and you don't find that out right at the beginning either you find out once you started then when you're finished and it tells you the total for the state and federal fees you think okay well I have to go ahead and pay it and then a little bit later you find out that there's yet another fee that wasn't taken into account when it gave you the total for the fees it's just kind of disappointing that it changed so much so quickly but I'm sure I will use TurboTax again in the future because it is easy to use and I like the way that the site is designed it's very intuitive and very simple to get through
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10817