TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Disappointed this year! I have had great success with Turbo Tax in the past but this year was very disappointing The software had a glitch which messed up my state return (specifically school taxes) and the only way I could fix it was by filing an extension and paying those taxes out of pocket. There was no way to go back and fix the issue unless I wanted to pay a ridiculous amount to upgrade to MAX. Shame on your company for not allowing simple fixes to a very basic return.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy and cost less than and using a Tax Accountant
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was easy. Ill do it again thanks for all of your help turbo tax.
Date published: 2021-02-21
Rated 1 out of 5 by from Struggle Filling my taxes this year was an absolute struggle! I worked in two diffrenet states and filled in both, but at the end when I wanted to e-file Turbot Tax stated that the transmission didn't go through as I wasn't entitled to more then one form set. I has to start and redo my taxes three times before this error was corrected, I contacted Turbo Tax multiple times and never received a response. Over all I am glad that I was able to finally fille, but would appreciate a higher quality website to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
Rated 4 out of 5 by from First time user First time filling my own taxes and I must say the experience at first seemed over whelming but Turbo Tax made the experience a good one. Easy to follow steps and help along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was Great Have used TurboTax for several years, was going smoothly and ran into an upload issue. Turbo Tax agent walked me through the process. She was a great help and very professional and courteous. See you next year.
Date published: 2021-02-21
Rated 5 out of 5 by from perfect great every year I would recommend this to anyone!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10815
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointed this year! I have had great success with Turbo Tax in the past but this year was very disappointing The software had a glitch which messed up my state return (specifically school taxes) and the only way I could fix it was by filing an extension and paying those taxes out of pocket. There was no way to go back and fix the issue unless I wanted to pay a ridiculous amount to upgrade to MAX. Shame on your company for not allowing simple fixes to a very basic return.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy and cost less than and using a Tax Accountant
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was easy. Ill do it again thanks for all of your help turbo tax.
Date published: 2021-02-21
Rated 1 out of 5 by from Struggle Filling my taxes this year was an absolute struggle! I worked in two diffrenet states and filled in both, but at the end when I wanted to e-file Turbot Tax stated that the transmission didn't go through as I wasn't entitled to more then one form set. I has to start and redo my taxes three times before this error was corrected, I contacted Turbo Tax multiple times and never received a response. Over all I am glad that I was able to finally fille, but would appreciate a higher quality website to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
Rated 4 out of 5 by from First time user First time filling my own taxes and I must say the experience at first seemed over whelming but Turbo Tax made the experience a good one. Easy to follow steps and help along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was Great Have used TurboTax for several years, was going smoothly and ran into an upload issue. Turbo Tax agent walked me through the process. She was a great help and very professional and courteous. See you next year.
Date published: 2021-02-21
Rated 5 out of 5 by from perfect great every year I would recommend this to anyone!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10815