TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TURBO TAX IS GOOD You walked me through my taxes easily. The only thing I didn't care for is last year and all previous years was a free State return and now you charge. I am retired and on a fixed income and every penny counts. ,
Date published: 2022-02-28
Rated 5 out of 5 by from Used turbo tax for many years and always will. Every year with out fail I used turbo tax. Gets the job done thoroughly.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX SUPER EASY I was really worried about doing my taxes on my own, everyone else was doing it though and I as well wanted to save money so I gave it a whirl. I was really nervous about it but once i got started i noticed how simple this really was, and will continue to utilize this for years on. The only thing I did have trouble with was I done my taxes on a weekend night and at the end I had to have my AGI , so i went to the IRS website and got on the ID.ME which was supposed to help me get into that, yet every document I would upload to verify my identity was not accepted, and after reaching out on FACEBOOK I realized im not the only one its doing that to. Thankfully I got in contact with the man who had done my taxes prior years (he had closed his shop and had cancer) .. so i got the AGI this morning and within 5 minutes after that I was done . :) But when messing with the ID.me 4 hours had passed. So just be sure to have your last year tax return handy.
Date published: 2022-02-28
Rated 4 out of 5 by from Good Service Ran into one issue that wouldn't allow me to correct. Had to consult an expert. Expert was wonderful and the issue was resolved, but I would rather have resolved it on my own.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awsome turbo tax is easy to use . I will use it every year from now on.goodby HR Block
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! I was having questions about working out of 2 different states and receiving different types of payment. My Turbo Tax agent, John, called me and we went over everything; I was very comfortable with the information and reasons given.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Easy as Pie I wanted to file my taxes for free and H&R Block charges $30 for a simple return and TurboTax is free
Date published: 2022-02-28
Rated 5 out of 5 by from So easy to use! I've used Turbo Tax for several years and every single time I'm amazed at how quick it is, even with my self-employment income. I'm surprised more people don't do this.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience ! Turbo tax makes my taxes super easy to file and a great experience. They offer great a service.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Awesome Is So Amazing So easy to follow along. The help tools always allow me to get the correct info logged in.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX IS GOOD You walked me through my taxes easily. The only thing I didn't care for is last year and all previous years was a free State return and now you charge. I am retired and on a fixed income and every penny counts. ,
Date published: 2022-02-28
Rated 5 out of 5 by from Used turbo tax for many years and always will. Every year with out fail I used turbo tax. Gets the job done thoroughly.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX SUPER EASY I was really worried about doing my taxes on my own, everyone else was doing it though and I as well wanted to save money so I gave it a whirl. I was really nervous about it but once i got started i noticed how simple this really was, and will continue to utilize this for years on. The only thing I did have trouble with was I done my taxes on a weekend night and at the end I had to have my AGI , so i went to the IRS website and got on the ID.ME which was supposed to help me get into that, yet every document I would upload to verify my identity was not accepted, and after reaching out on FACEBOOK I realized im not the only one its doing that to. Thankfully I got in contact with the man who had done my taxes prior years (he had closed his shop and had cancer) .. so i got the AGI this morning and within 5 minutes after that I was done . :) But when messing with the ID.me 4 hours had passed. So just be sure to have your last year tax return handy.
Date published: 2022-02-28
Rated 4 out of 5 by from Good Service Ran into one issue that wouldn't allow me to correct. Had to consult an expert. Expert was wonderful and the issue was resolved, but I would rather have resolved it on my own.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awsome turbo tax is easy to use . I will use it every year from now on.goodby HR Block
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! I was having questions about working out of 2 different states and receiving different types of payment. My Turbo Tax agent, John, called me and we went over everything; I was very comfortable with the information and reasons given.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Easy as Pie I wanted to file my taxes for free and H&R Block charges $30 for a simple return and TurboTax is free
Date published: 2022-02-28
Rated 5 out of 5 by from So easy to use! I've used Turbo Tax for several years and every single time I'm amazed at how quick it is, even with my self-employment income. I'm surprised more people don't do this.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Experience ! Turbo tax makes my taxes super easy to file and a great experience. They offer great a service.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Awesome Is So Amazing So easy to follow along. The help tools always allow me to get the correct info logged in.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10805