TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 5 out of 5 by
Toli17 from
awesome
turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by
Citypolice86 from
No refund on ANY of the cost of TurboTax...
No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by
Flamingo60 from
Turbo Tax has a wonderful support staff
The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
Rated 5 out of 5 by
Fabron Alexis from
Incredible platform!
I've used turbo tax for years now! I am student in college who is fairy new to adulthood and turbo tax has made this process easy and seamless for me. Thanks so much!
Date published: 2021-02-19
Rated 5 out of 5 by
Mpowell450 from
So much help!
Thought I was going to pay someone to do my taxes for me, but decided to make a go of it myself and I am so happy that I did! Timothy helped me review everything via chat and really helped answer my questions. Such an easy process to file too!
Date published: 2021-02-19
Rated 5 out of 5 by
GTTN from
Always easier and faster!
Easy to file and expert help when needed. No problem is too big for their experts.
Date published: 2021-02-19
Rated 5 out of 5 by
LALLA51 from
TURBO TAX IS WONDERFUL
WE HAVE USED TURBO TAX FOR MANY YEARS. WE HAVE NO WORRIES ABOUT HAVING OUR TAX RETURNS COMPLETED AND FILED CORRECTLY WITH THIS PRODUCT.
Date published: 2021-02-19
Rated 3 out of 5 by
Still needs improving from
Needs tweeking still
The right pop up column will tell you info but never includes a link to that area directly in the tax form body, so you have to search for it. In addition turbo tax delayed my filing because form 2555-T was not ready ? Very vague. I had to google what this meant, TT should just tell me.
Date published: 2021-02-19
Rated 4 out of 5 by
Mark95ace from
I like turbo tax
online chat was helpful. I got two calls that hung up on me. ;-(
Date published: 2021-02-19
Rated 4 out of 5 by
Dyl2269 from
TurboTax is Great!
I've been filing my taxes through TurboTax for the last 3 years now and this year I actually had a few problems. There was something that happened which switched a current place of employment with one from last year and I had to start back over. I also had to re-enter my EIN and submit it a few times before it actually accepted to E-file my taxes. I only complain about that because during the last two years I filed taxes myself on this app has been flawless. The website is usually tremendous and I was just slightly upset with the small problems I ran into this time. I will definitely still be using the app, I just hope they can fix these minor details for next year's taxes.
All TurboTax® Offerings Reviews - Page 10804
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Toli17 from
awesome
turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by
Citypolice86 from
No refund on ANY of the cost of TurboTax...
No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by
Flamingo60 from
Turbo Tax has a wonderful support staff
The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
Rated 5 out of 5 by
Fabron Alexis from
Incredible platform!
I've used turbo tax for years now! I am student in college who is fairy new to adulthood and turbo tax has made this process easy and seamless for me. Thanks so much!
Date published: 2021-02-19
Rated 5 out of 5 by
Mpowell450 from
So much help!
Thought I was going to pay someone to do my taxes for me, but decided to make a go of it myself and I am so happy that I did! Timothy helped me review everything via chat and really helped answer my questions. Such an easy process to file too!
Date published: 2021-02-19
Rated 5 out of 5 by
GTTN from
Always easier and faster!
Easy to file and expert help when needed. No problem is too big for their experts.
Date published: 2021-02-19
Rated 5 out of 5 by
LALLA51 from
TURBO TAX IS WONDERFUL
WE HAVE USED TURBO TAX FOR MANY YEARS. WE HAVE NO WORRIES ABOUT HAVING OUR TAX RETURNS COMPLETED AND FILED CORRECTLY WITH THIS PRODUCT.
Date published: 2021-02-19
Rated 3 out of 5 by
Still needs improving from
Needs tweeking still
The right pop up column will tell you info but never includes a link to that area directly in the tax form body, so you have to search for it. In addition turbo tax delayed my filing because form 2555-T was not ready ? Very vague. I had to google what this meant, TT should just tell me.
Date published: 2021-02-19
Rated 4 out of 5 by
Mark95ace from
I like turbo tax
online chat was helpful. I got two calls that hung up on me. ;-(
Date published: 2021-02-19
Rated 4 out of 5 by
Dyl2269 from
TurboTax is Great!
I've been filing my taxes through TurboTax for the last 3 years now and this year I actually had a few problems. There was something that happened which switched a current place of employment with one from last year and I had to start back over. I also had to re-enter my EIN and submit it a few times before it actually accepted to E-file my taxes. I only complain about that because during the last two years I filed taxes myself on this app has been flawless. The website is usually tremendous and I was just slightly upset with the small problems I ran into this time. I will definitely still be using the app, I just hope they can fix these minor details for next year's taxes.
All TurboTax® Offerings Reviews - Page 10804
Date published: 2021-02-19