TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from you good it was easy and it was fun to do not only that it was quick
Date published: 2021-02-27
Rated 1 out of 5 by from Worst way to do taxes Did turbotax for my boyfriend's return. Wouldn't recognize his login info and had to start from scratch. Then wouldn't let me e-file for him because it didn't have his saved info from last year. Then used for my own personal return. Wouldn't let me do mine without upgrading and still only gave me to standard deduction. I'm getting back less than half what I got back last year and was charged to upgrade for no reason.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is easy to file taxes I ran into problems, and the tax person who helped me was great all problems resolved
Date published: 2021-02-27
Rated 4 out of 5 by from solid enjoy the overall experience, but disappointed to see the $40 fee for selecting the option of paying as deduction from federal return show up at the end of the process. Did not see anything about this on the screen where I was selecting the payment option.
Date published: 2021-02-27
Rated 5 out of 5 by from Takes the pain away... Appreciate the ease, efficiency, thoroughness and high level of communication available by completing my taxes myself with TurboTax Online.
Date published: 2021-02-27
Rated 4 out of 5 by from very helpful and makes filing 100% easier Did not have to engage with live help this year or last year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is a Great package - easy to use! Turbo HELP does a fine job of providing answers to all issues. Although I can NO LONGER access my On-Line account ! Probably need someone to call me and help me resolve it for the future. Thanks
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is a Good Way to Do Your Taxes TurboTax walks you through the steps. We had an issue and had to talk to a live person, and they were extremely helpful. Price is reasonable. Thank you TurboTax!
Date published: 2021-02-27
Rated 1 out of 5 by from LIVE.. new product not free for military not advertised well enough to know till its too late.... sneaky and no way to back out till its too late
Date published: 2021-02-27
Rated 4 out of 5 by from turbotax is good but... Intuit needs to fix the link to audit defense payment. It doesn't work. I attempted to use the link multiple times, with zero success. Will try to find another way to sign up.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from you good it was easy and it was fun to do not only that it was quick
Date published: 2021-02-27
Rated 1 out of 5 by from Worst way to do taxes Did turbotax for my boyfriend's return. Wouldn't recognize his login info and had to start from scratch. Then wouldn't let me e-file for him because it didn't have his saved info from last year. Then used for my own personal return. Wouldn't let me do mine without upgrading and still only gave me to standard deduction. I'm getting back less than half what I got back last year and was charged to upgrade for no reason.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is easy to file taxes I ran into problems, and the tax person who helped me was great all problems resolved
Date published: 2021-02-27
Rated 4 out of 5 by from solid enjoy the overall experience, but disappointed to see the $40 fee for selecting the option of paying as deduction from federal return show up at the end of the process. Did not see anything about this on the screen where I was selecting the payment option.
Date published: 2021-02-27
Rated 5 out of 5 by from Takes the pain away... Appreciate the ease, efficiency, thoroughness and high level of communication available by completing my taxes myself with TurboTax Online.
Date published: 2021-02-27
Rated 4 out of 5 by from very helpful and makes filing 100% easier Did not have to engage with live help this year or last year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is a Great package - easy to use! Turbo HELP does a fine job of providing answers to all issues. Although I can NO LONGER access my On-Line account ! Probably need someone to call me and help me resolve it for the future. Thanks
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is a Good Way to Do Your Taxes TurboTax walks you through the steps. We had an issue and had to talk to a live person, and they were extremely helpful. Price is reasonable. Thank you TurboTax!
Date published: 2021-02-27
Rated 1 out of 5 by from LIVE.. new product not free for military not advertised well enough to know till its too late.... sneaky and no way to back out till its too late
Date published: 2021-02-27
Rated 4 out of 5 by from turbotax is good but... Intuit needs to fix the link to audit defense payment. It doesn't work. I attempted to use the link multiple times, with zero success. Will try to find another way to sign up.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10803