TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from turbotax chat help is very helpful! The chat live people really were helpful and the wait was not too long. Thank you!
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax helps to keep it all together. Because our returns are extremely complex, I am grateful to Intuit TurboTax for their walk-through approach. It would be confusing to try to tie up all the ends if this were not available.
Date published: 2022-10-17
Rated 5 out of 5 by from Experience to use Turbo Tax Great, tool is easy to use. I like it and will use it next year
Date published: 2022-10-17
Rated 3 out of 5 by from Solid Federal return, State returns are bad Federal returns generally go smoothly with this product. State returns in my personal experience, but consistent with what I see posted on the support site, have a lot of flaws that TurboTax simply ignores. The same issues recur year after year with no acknowledgment by Turbotax of their existence much less any timelines to fix.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is easy to use Easy to use and goes through every step to get the filing right
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is the Best!! took the stress of dealing with H&R Block away and lowered amount due
Date published: 2022-10-17
Rated 3 out of 5 by from Annoying interface and final check Seems to take longer every year to click through the standard screens to find what I need. My wife and I make decent money but don't have any unusual expenses or investments--it should be simpler to find what we're required to enter and move on. Please improve support for backdoor IRA users, and don't flag $0 deductions as an issue (i.e., a $0 childcare prover that we didn't use last year but want to retain on TurboTax records to reference next year).
Date published: 2022-10-17
Rated 5 out of 5 by from So easy! This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is very user friendly. The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by from Long Time User Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbotax chat help is very helpful! The chat live people really were helpful and the wait was not too long. Thank you!
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax helps to keep it all together. Because our returns are extremely complex, I am grateful to Intuit TurboTax for their walk-through approach. It would be confusing to try to tie up all the ends if this were not available.
Date published: 2022-10-17
Rated 5 out of 5 by from Experience to use Turbo Tax Great, tool is easy to use. I like it and will use it next year
Date published: 2022-10-17
Rated 3 out of 5 by from Solid Federal return, State returns are bad Federal returns generally go smoothly with this product. State returns in my personal experience, but consistent with what I see posted on the support site, have a lot of flaws that TurboTax simply ignores. The same issues recur year after year with no acknowledgment by Turbotax of their existence much less any timelines to fix.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is easy to use Easy to use and goes through every step to get the filing right
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is the Best!! took the stress of dealing with H&R Block away and lowered amount due
Date published: 2022-10-17
Rated 3 out of 5 by from Annoying interface and final check Seems to take longer every year to click through the standard screens to find what I need. My wife and I make decent money but don't have any unusual expenses or investments--it should be simpler to find what we're required to enter and move on. Please improve support for backdoor IRA users, and don't flag $0 deductions as an issue (i.e., a $0 childcare prover that we didn't use last year but want to retain on TurboTax records to reference next year).
Date published: 2022-10-17
Rated 5 out of 5 by from So easy! This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is very user friendly. The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by from Long Time User Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 109