TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Roggle from
Excellent Product
Used it since it was Mac-In-Tax and it proved itself by matching my CPA's tax prep to the penny. One trifling annoyance is that whenever you open it, it finds an essential update download taking many minutes, even if it just updated it. The real problem came when I went in to a previous year's tax file, and the update changed my past AGI, something I needed to enter to get past security. I compared it to a PDF of my taxes from the previous year, and the AGI was a few dollars off. I had to use the PDF AGI instead of the TurboTax updated version.
Date published: 2022-03-30
Rated 2 out of 5 by
Dhardy1 from
For years now TTX has not responded to requests
For years now TTX has not responded to requests to support import from brokerage. Also, efile should support attaching details for 8949.
Date published: 2022-03-30
Rated 1 out of 5 by
Whit156 from
Turbo Tax
I completed both state and federal returns using the free basic turbo tax. When I went to file, I was told I need to file using the deluxe. I had to pay $108 +tax to file an easy form!
Date published: 2022-03-30
Rated 5 out of 5 by
Croc1 from
Easy to use!
Easy to use and good step by step process. Excellent explanations of forms and what we were able to deduct.
Date published: 2022-03-30
Rated 3 out of 5 by
meowingkitten from
cumbersome.
i had trouble sending turbotax my information over the internet.
Date published: 2022-03-30
Rated 5 out of 5 by
Zniel from
Easy Money
Turbo tax has made it easy for me to do my taxes every year since I was 16 years old. I will continue to use turbo tax well into the future! Thanks guys!
Date published: 2022-03-30
Rated 5 out of 5 by
ken006ixer007 from
Turbo Tax was outstanding
The Great customer service was amazing. I had a very good experience with TurboTax loved it
Date published: 2022-03-30
Rated 4 out of 5 by
Mrcompere29 from
TurboTax is great just expensive
its great been using it for years just getting more expensive each year.
Date published: 2022-03-30
Rated 3 out of 5 by
Joe Ragweed from
Not as good as previous!
Should have ability to clarify that 1099-R Required Minimum Distribution = any Qualified Charitable Distribution + the actual Distribution Amount. The tax filer should have the choice to elect the use of Standard Deductions from the outset of this section instead of going thru the entire deduction process if you do not want to.
Date published: 2022-03-30
Rated 5 out of 5 by
Arob05 from
Turbo tax is Awesome
Turbo tax was awesome they've helped me out they answered all my questions and got me back the maximum tax return so I'm happy thank you
All TurboTax® Offerings Reviews - Page 10796
Date published: 2022-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Roggle from
Excellent Product
Used it since it was Mac-In-Tax and it proved itself by matching my CPA's tax prep to the penny. One trifling annoyance is that whenever you open it, it finds an essential update download taking many minutes, even if it just updated it. The real problem came when I went in to a previous year's tax file, and the update changed my past AGI, something I needed to enter to get past security. I compared it to a PDF of my taxes from the previous year, and the AGI was a few dollars off. I had to use the PDF AGI instead of the TurboTax updated version.
Date published: 2022-03-30
Rated 2 out of 5 by
Dhardy1 from
For years now TTX has not responded to requests
For years now TTX has not responded to requests to support import from brokerage. Also, efile should support attaching details for 8949.
Date published: 2022-03-30
Rated 1 out of 5 by
Whit156 from
Turbo Tax
I completed both state and federal returns using the free basic turbo tax. When I went to file, I was told I need to file using the deluxe. I had to pay $108 +tax to file an easy form!
Date published: 2022-03-30
Rated 5 out of 5 by
Croc1 from
Easy to use!
Easy to use and good step by step process. Excellent explanations of forms and what we were able to deduct.
Date published: 2022-03-30
Rated 3 out of 5 by
meowingkitten from
cumbersome.
i had trouble sending turbotax my information over the internet.
Date published: 2022-03-30
Rated 5 out of 5 by
Zniel from
Easy Money
Turbo tax has made it easy for me to do my taxes every year since I was 16 years old. I will continue to use turbo tax well into the future! Thanks guys!
Date published: 2022-03-30
Rated 5 out of 5 by
ken006ixer007 from
Turbo Tax was outstanding
The Great customer service was amazing. I had a very good experience with TurboTax loved it
Date published: 2022-03-30
Rated 4 out of 5 by
Mrcompere29 from
TurboTax is great just expensive
its great been using it for years just getting more expensive each year.
Date published: 2022-03-30
Rated 3 out of 5 by
Joe Ragweed from
Not as good as previous!
Should have ability to clarify that 1099-R Required Minimum Distribution = any Qualified Charitable Distribution + the actual Distribution Amount. The tax filer should have the choice to elect the use of Standard Deductions from the outset of this section instead of going thru the entire deduction process if you do not want to.
Date published: 2022-03-30
Rated 5 out of 5 by
Arob05 from
Turbo tax is Awesome
Turbo tax was awesome they've helped me out they answered all my questions and got me back the maximum tax return so I'm happy thank you
All TurboTax® Offerings Reviews - Page 10796
Date published: 2022-03-30