TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Excellent Product Used it since it was Mac-In-Tax and it proved itself by matching my CPA's tax prep to the penny. One trifling annoyance is that whenever you open it, it finds an essential update download taking many minutes, even if it just updated it. The real problem came when I went in to a previous year's tax file, and the update changed my past AGI, something I needed to enter to get past security. I compared it to a PDF of my taxes from the previous year, and the AGI was a few dollars off. I had to use the PDF AGI instead of the TurboTax updated version.
Date published: 2022-03-30
Rated 2 out of 5 by from For years now TTX has not responded to requests For years now TTX has not responded to requests to support import from brokerage. Also, efile should support attaching details for 8949.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax I completed both state and federal returns using the free basic turbo tax. When I went to file, I was told I need to file using the deluxe. I had to pay $108 +tax to file an easy form!
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use! Easy to use and good step by step process. Excellent explanations of forms and what we were able to deduct.
Date published: 2022-03-30
Rated 3 out of 5 by from cumbersome. i had trouble sending turbotax my information over the internet.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Money Turbo tax has made it easy for me to do my taxes every year since I was 16 years old. I will continue to use turbo tax well into the future! Thanks guys!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax was outstanding The Great customer service was amazing. I had a very good experience with TurboTax loved it
Date published: 2022-03-30
Rated 4 out of 5 by from TurboTax is great just expensive its great been using it for years just getting more expensive each year.
Date published: 2022-03-30
Rated 3 out of 5 by from Not as good as previous! Should have ability to clarify that 1099-R Required Minimum Distribution = any Qualified Charitable Distribution + the actual Distribution Amount. The tax filer should have the choice to elect the use of Standard Deductions from the outset of this section instead of going thru the entire deduction process if you do not want to.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was awesome they've helped me out they answered all my questions and got me back the maximum tax return so I'm happy thank you
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 10796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent Product Used it since it was Mac-In-Tax and it proved itself by matching my CPA's tax prep to the penny. One trifling annoyance is that whenever you open it, it finds an essential update download taking many minutes, even if it just updated it. The real problem came when I went in to a previous year's tax file, and the update changed my past AGI, something I needed to enter to get past security. I compared it to a PDF of my taxes from the previous year, and the AGI was a few dollars off. I had to use the PDF AGI instead of the TurboTax updated version.
Date published: 2022-03-30
Rated 2 out of 5 by from For years now TTX has not responded to requests For years now TTX has not responded to requests to support import from brokerage. Also, efile should support attaching details for 8949.
Date published: 2022-03-30
Rated 1 out of 5 by from Turbo Tax I completed both state and federal returns using the free basic turbo tax. When I went to file, I was told I need to file using the deluxe. I had to pay $108 +tax to file an easy form!
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to use! Easy to use and good step by step process. Excellent explanations of forms and what we were able to deduct.
Date published: 2022-03-30
Rated 3 out of 5 by from cumbersome. i had trouble sending turbotax my information over the internet.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Money Turbo tax has made it easy for me to do my taxes every year since I was 16 years old. I will continue to use turbo tax well into the future! Thanks guys!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax was outstanding The Great customer service was amazing. I had a very good experience with TurboTax loved it
Date published: 2022-03-30
Rated 4 out of 5 by from TurboTax is great just expensive its great been using it for years just getting more expensive each year.
Date published: 2022-03-30
Rated 3 out of 5 by from Not as good as previous! Should have ability to clarify that 1099-R Required Minimum Distribution = any Qualified Charitable Distribution + the actual Distribution Amount. The tax filer should have the choice to elect the use of Standard Deductions from the outset of this section instead of going thru the entire deduction process if you do not want to.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was awesome they've helped me out they answered all my questions and got me back the maximum tax return so I'm happy thank you
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 10796