TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax is awesome My first time filing my taxes turbo tax made it easy
Date published: 2022-03-30
Rated 4 out of 5 by from OK...BUT FRUSTRATING ON E-FILE WENT VERY WELL UNTIL E-FILE. NEEDED UPDATE BUT COULD NOT GET TO TAKE. HAD TO REBOOT AND WORKED NEXT DAY PERFECT!
Date published: 2022-03-30
Rated 4 out of 5 by from Decided to Return to Turbo Tax Last year for 2020, I decided to get a tax accountant. This year I came back to Turbo Tax and I'm so glad I did.
Date published: 2022-03-30
Rated 5 out of 5 by from Simple, Fun, Easy to Follow They tell you the meaning of practically everything you do. It was super easy to file, but they keep prompting you to upgrade your plan. If you situation is straightforward then you'll be fine with the free plan
Date published: 2022-03-30
Rated 3 out of 5 by from Got it done, painfully! I really like the step by step process, but ran into many problems with 1099B's. It seems though turbotax is well aware of all the forms and requirements, it's almost impossible to get all info into return and I still need to mail data to IRS. Unable to fill in forms on line and when correcting info it was doubled!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is awesome I like TurboTax sometimes it can be difficult but it's always helpful in lots of ways
Date published: 2022-03-30
Rated 5 out of 5 by from I love the live support! It is so helpful I had many questions this year with all the advance child tax credits and why my refund seemed so low. The tax experts were patient, kind, and extremely helpful. I really appreciate the professionalism and heart every live tax expert I spoke to offered me. I will do this again
Date published: 2022-03-30
Rated 5 out of 5 by from great Very easy and quick I did not have to much but follow instructions
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax helped me alot it's great I got the needed information to complete my taxes it was very helpful and straight to the point.
Date published: 2022-03-30
Rated 5 out of 5 by from awesome it was easy and the on line chat was very helpful along with a call
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 10794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome My first time filing my taxes turbo tax made it easy
Date published: 2022-03-30
Rated 4 out of 5 by from OK...BUT FRUSTRATING ON E-FILE WENT VERY WELL UNTIL E-FILE. NEEDED UPDATE BUT COULD NOT GET TO TAKE. HAD TO REBOOT AND WORKED NEXT DAY PERFECT!
Date published: 2022-03-30
Rated 4 out of 5 by from Decided to Return to Turbo Tax Last year for 2020, I decided to get a tax accountant. This year I came back to Turbo Tax and I'm so glad I did.
Date published: 2022-03-30
Rated 5 out of 5 by from Simple, Fun, Easy to Follow They tell you the meaning of practically everything you do. It was super easy to file, but they keep prompting you to upgrade your plan. If you situation is straightforward then you'll be fine with the free plan
Date published: 2022-03-30
Rated 3 out of 5 by from Got it done, painfully! I really like the step by step process, but ran into many problems with 1099B's. It seems though turbotax is well aware of all the forms and requirements, it's almost impossible to get all info into return and I still need to mail data to IRS. Unable to fill in forms on line and when correcting info it was doubled!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is awesome I like TurboTax sometimes it can be difficult but it's always helpful in lots of ways
Date published: 2022-03-30
Rated 5 out of 5 by from I love the live support! It is so helpful I had many questions this year with all the advance child tax credits and why my refund seemed so low. The tax experts were patient, kind, and extremely helpful. I really appreciate the professionalism and heart every live tax expert I spoke to offered me. I will do this again
Date published: 2022-03-30
Rated 5 out of 5 by from great Very easy and quick I did not have to much but follow instructions
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax helped me alot it's great I got the needed information to complete my taxes it was very helpful and straight to the point.
Date published: 2022-03-30
Rated 5 out of 5 by from awesome it was easy and the on line chat was very helpful along with a call
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 10794