TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Ed B NC from
So easy! This is not Turbo Tax's First Rodeo
I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by
MJ Reilly from
HIGHWAY Robbery!!!!!!!!!!
You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by
JackTheTechnician from
Quick Easy User Friendly
Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by
Chris3424234 from
Easy to use but soooo expensive
Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by
RippedJewgurl from
hidden fees
The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by
Teffiana from
Love TurboTax
i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by
California Sr from
5+ years with TurboTax
Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by
DavidK44 from
Turbo Tax is Good/But Your Processing Fees Are Not
It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by
NJ25 from
Turbo Tax is the BEST!
Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by
IndenturedServant from
Never again
Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
All TurboTax® Offerings Reviews - Page 1080
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ed B NC from
So easy! This is not Turbo Tax's First Rodeo
I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by
MJ Reilly from
HIGHWAY Robbery!!!!!!!!!!
You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by
JackTheTechnician from
Quick Easy User Friendly
Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by
Chris3424234 from
Easy to use but soooo expensive
Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by
RippedJewgurl from
hidden fees
The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by
Teffiana from
Love TurboTax
i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by
California Sr from
5+ years with TurboTax
Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by
DavidK44 from
Turbo Tax is Good/But Your Processing Fees Are Not
It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by
NJ25 from
Turbo Tax is the BEST!
Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by
IndenturedServant from
Never again
Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
All TurboTax® Offerings Reviews - Page 1080
Date published: 2023-03-12