TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So easy! This is not Turbo Tax's First Rodeo I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by from HIGHWAY Robbery!!!!!!!!!! You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by from Quick Easy User Friendly Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by from Easy to use but soooo expensive Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by from hidden fees The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by from 5+ years with TurboTax Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbo Tax is Good/But Your Processing Fees Are Not It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the BEST! Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1080
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! This is not Turbo Tax's First Rodeo I was very impressed with both the user-friendly interface, the live chat feature, and the ease in which I could transmit documents with my cell phone. Turbo Tax has thought of everything to make the process so easy.
Date published: 2023-03-12
Rated 1 out of 5 by from HIGHWAY Robbery!!!!!!!!!! You charged me for the most expensive version because I received a DIV. I did NOT need premier to do a dividend, but your system won't allow me to enter it without the MOST expensive version. It took me 10 minutes to complete because i ONLY had a 1099-div (2 of them). That was insane expense
Date published: 2023-03-12
Rated 5 out of 5 by from Quick Easy User Friendly Using Turbo Tax made my tax prep and filing Quick, Easy, & User Friendly.
Date published: 2023-03-12
Rated 1 out of 5 by from Easy to use but soooo expensive Used for 3 years now, quick and easy way to do your taxes but my goodness over $200 in fees to use this year. Might have to go back to using a CPA next year.
Date published: 2023-03-12
Rated 2 out of 5 by from hidden fees The system was easy to use, but there is no such thing as filing your taxes for free. there are costs and hidden costs that I didnt expect.
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax i have been filing my taxes independently with TurboTax for several years now and I am always satisfied!!!
Date published: 2023-03-12
Rated 5 out of 5 by from 5+ years with TurboTax Melissa was great walked me through the process step by step. She also made herself available and made sure I was notified of any issues or changes.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbo Tax is Good/But Your Processing Fees Are Not It is good software and does a good job. But your processing fees to efile are not! Kind of predatory, we pay for the software, then a $25 fee and processing fee of $40.00 on top of that. I think that is a bit like paying for Turbo Tax almost three time over.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the BEST! Very easy website to work with and great explanations.
Date published: 2023-03-12
Rated 1 out of 5 by from Never again Will never use again..long time customer but if I have to actually pay money this year instead of getting anything back, I'd rather have an in-person professional tell me that. The app has always been complicated and frustrating for me to use anyway.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1080