TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent and speedy turnaround I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
Date published: 2023-02-23
Rated 1 out of 5 by from paid for expert got nothing. telephone contact was confusing and did not help. was told that if I paid the extra money before I filed there would be contact with a tax expect. that did not happen.
Date published: 2023-02-23
Rated 4 out of 5 by from good okay thank u It was very easy I would do it again next time
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is extremely helpful for filing taxes. Turbo tax allowed me to proceed through my taxes in a logical and straightforward way. When I had questions it was easy to click and access additional information which was almost always helpful.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy breezy cover girl Fairly easy. Great product. It took me 2+ hours to complete the whole thing. This is my 4th year using TurboTax.
Date published: 2023-02-23
Rated 5 out of 5 by from Great!! Awesome Experience! John had great customer service and knowledge. Super happy with the timeliness it took to file. Will defiantly use the full service option going forward. Great value.
Date published: 2023-02-23
Rated 4 out of 5 by from Good, But not as Good as Last Year! I love Turbo Tax but this year I could download my data from Edward Jones. Last year this worked perfectly but I tried 4 or 5 times and could not get it to download the data. Could not login to my EJ account although I was positive my login info was correct. This forced me to enter it manually which made me very unhappy! Again, this worker perfectly last year!
Date published: 2023-02-23
Rated 2 out of 5 by from try to add fees try to up charge to much they try to up chage to much
Date published: 2023-02-23
Rated 5 out of 5 by from BEST EVER The 3 "E"'S----As always, TurboTax is the most effective, efficient and economical method. to prepare and file your annual tax returns. Going through the process of tax preparation and filing is always guaranteed to be accurate that provides the taxpayer a confidence.that the entire return will be accurate. I am a 10 year satisfied user.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AMAZING Everyone dreads tax season. Being a single mother, I was able to file my taxes so easily and it took no time to complete. Thankful for TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by from Excellent and speedy turnaround I had a great experience with my tax professional he took time to walk me through the process and kept me posted on the progress. Gathering all of my information was what took the most time.
Date published: 2023-02-23
Rated 1 out of 5 by from paid for expert got nothing. telephone contact was confusing and did not help. was told that if I paid the extra money before I filed there would be contact with a tax expect. that did not happen.
Date published: 2023-02-23
Rated 4 out of 5 by from good okay thank u It was very easy I would do it again next time
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is extremely helpful for filing taxes. Turbo tax allowed me to proceed through my taxes in a logical and straightforward way. When I had questions it was easy to click and access additional information which was almost always helpful.
Date published: 2023-02-23
Rated 5 out of 5 by from Easy breezy cover girl Fairly easy. Great product. It took me 2+ hours to complete the whole thing. This is my 4th year using TurboTax.
Date published: 2023-02-23
Rated 5 out of 5 by from Great!! Awesome Experience! John had great customer service and knowledge. Super happy with the timeliness it took to file. Will defiantly use the full service option going forward. Great value.
Date published: 2023-02-23
Rated 4 out of 5 by from Good, But not as Good as Last Year! I love Turbo Tax but this year I could download my data from Edward Jones. Last year this worked perfectly but I tried 4 or 5 times and could not get it to download the data. Could not login to my EJ account although I was positive my login info was correct. This forced me to enter it manually which made me very unhappy! Again, this worker perfectly last year!
Date published: 2023-02-23
Rated 2 out of 5 by from try to add fees try to up charge to much they try to up chage to much
Date published: 2023-02-23
Rated 5 out of 5 by from BEST EVER The 3 "E"'S----As always, TurboTax is the most effective, efficient and economical method. to prepare and file your annual tax returns. Going through the process of tax preparation and filing is always guaranteed to be accurate that provides the taxpayer a confidence.that the entire return will be accurate. I am a 10 year satisfied user.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10787