TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is Great I enjoy using turbo tax because it is convenient and easy to use. I enjoy how it helps step by step to ensure that you receive all that you are entitled to receive from working so hard all year.
Date published: 2021-03-28
Rated 5 out of 5 by from Super Easy! Thank you for making this easy for me! And free!!!
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax makes this easy made everything easy to understand and helped me through new things other than just standard w-2 suff
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax Very Good It is my 6th year of using Turbo Tax to file my tax return. It is very easy to use. Just follow the instruction step by step. I used to pay for their plan, but in recent two years, I filed my tax for free. For example, this year they have Basic plan for free if you finish the tax return by March 27th. I really like this promotion. I will use it again next year and I would recommend Turbo Tax to my friends.
Date published: 2021-03-28
Rated 5 out of 5 by from Great tool Great tool, helps to save money and time, I used for almost 20 years, it is better each year. Now it can find almost everything online without much typing, also keeps copies of my previous filings online and propagates information automatically.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax is fast, easy, awesome!!! Won't do it any other way!!! Luv that I can do on my own at the convenience of my own time!!!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to follow This was our fist time using Turbo Tax. It was Very Intuitive and easy to navigate.
Date published: 2021-03-28
Rated 5 out of 5 by from great experience great experience good products just what i needed easy to use
Date published: 2021-03-28
Rated 2 out of 5 by from From AWESOME to GONE AWRY--AT END! The discount ENDED on the 27th of April...so I hurried through only to find my AWESOME experience gone awry! 1: It was WAY to time-consuming...expected NOT to have to go through so many sections that had NOTHING to do with me. This was unusual. 2: It stated that there was a way to NOT file my NYS taxes because Turbo Tax was still not fully compliant here and shared that it would be BEST if I waited and just filed the Federal tax return. (It also stated exactly how to do this...but I could NOT find the place that was instructed for me to go. After already paying for everything, it seemed I had to FILE both fed & state. UNHAPPY...What if I don't get the full STATE TAX benefits? And...how will I know?! SMH
Date published: 2021-03-28
Rated 2 out of 5 by from Needs a lot of work on the review features Very difficult to review the return. There are few links to data sources. And links from the tax forms to the tax form instructions and IRS publications are non-existent. All of that has to be manually referenced and even requires pulling from IRS.GOV.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1079
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is Great I enjoy using turbo tax because it is convenient and easy to use. I enjoy how it helps step by step to ensure that you receive all that you are entitled to receive from working so hard all year.
Date published: 2021-03-28
Rated 5 out of 5 by from Super Easy! Thank you for making this easy for me! And free!!!
Date published: 2021-03-28
Rated 5 out of 5 by from turbo tax makes this easy made everything easy to understand and helped me through new things other than just standard w-2 suff
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax Very Good It is my 6th year of using Turbo Tax to file my tax return. It is very easy to use. Just follow the instruction step by step. I used to pay for their plan, but in recent two years, I filed my tax for free. For example, this year they have Basic plan for free if you finish the tax return by March 27th. I really like this promotion. I will use it again next year and I would recommend Turbo Tax to my friends.
Date published: 2021-03-28
Rated 5 out of 5 by from Great tool Great tool, helps to save money and time, I used for almost 20 years, it is better each year. Now it can find almost everything online without much typing, also keeps copies of my previous filings online and propagates information automatically.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax is fast, easy, awesome!!! Won't do it any other way!!! Luv that I can do on my own at the convenience of my own time!!!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to follow This was our fist time using Turbo Tax. It was Very Intuitive and easy to navigate.
Date published: 2021-03-28
Rated 5 out of 5 by from great experience great experience good products just what i needed easy to use
Date published: 2021-03-28
Rated 2 out of 5 by from From AWESOME to GONE AWRY--AT END! The discount ENDED on the 27th of April...so I hurried through only to find my AWESOME experience gone awry! 1: It was WAY to time-consuming...expected NOT to have to go through so many sections that had NOTHING to do with me. This was unusual. 2: It stated that there was a way to NOT file my NYS taxes because Turbo Tax was still not fully compliant here and shared that it would be BEST if I waited and just filed the Federal tax return. (It also stated exactly how to do this...but I could NOT find the place that was instructed for me to go. After already paying for everything, it seemed I had to FILE both fed & state. UNHAPPY...What if I don't get the full STATE TAX benefits? And...how will I know?! SMH
Date published: 2021-03-28
Rated 2 out of 5 by from Needs a lot of work on the review features Very difficult to review the return. There are few links to data sources. And links from the tax forms to the tax form instructions and IRS publications are non-existent. All of that has to be manually referenced and even requires pulling from IRS.GOV.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1079