TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is the greatest Turbo taxes is the greatest in reviewing my tax forms
Date published: 2022-03-25
Rated 2 out of 5 by from Not Great Hidden fees, difficult to maneuver and confusing, glitches a lot. It's okay.
Date published: 2022-03-25
Rated 5 out of 5 by from It's wonderful to use TurboTax for the third year Still not that easy to use it, especially in Capital Gain & Loss.
Date published: 2022-03-25
Rated 5 out of 5 by from Great Service. Free Easy to navigate. Very easy to use. Free. Fast. Will definitely use again
Date published: 2022-03-25
Rated 4 out of 5 by from Pricing needs to be revisited TT is good, but as a 20+yr user, I should not have to spend all my time trying to find the best price. I should not have to pay a price only to find it cheaper or with a rebate offer. As a returning customer, I want to know I am appreciated and my return is valued. I want to commit in advance to reorder and know this is truly a best price for valued customers!
Date published: 2022-03-25
Rated 5 out of 5 by from It was very easy Im Bot good with computers but this helped out a lot
Date published: 2022-03-25
Rated 4 out of 5 by from Convenient Great software, but it would be really helpful to see the IRS Forms as various data is entered and not just at the end of all the questions.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is great I worked with an expert (Emmanuel) and he was super helpful and knowledgeable. He took the time to explain things to me and break everything down in a lot of detail. He was super responsive and hands on. Definitely the best choice I made for my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from No problem Easy, had no problems. Had my info from last year.
Date published: 2022-03-25
Rated 5 out of 5 by from Alexis in customer support was amazing! I had an error with submitting my taxes, Alexis contacted me to discuss on the phone, as soon as I told her the issue, she told me instead of saying my billing matched at payment, I was to type 123 main street and the rest of my billing and it worked!!!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the greatest Turbo taxes is the greatest in reviewing my tax forms
Date published: 2022-03-25
Rated 2 out of 5 by from Not Great Hidden fees, difficult to maneuver and confusing, glitches a lot. It's okay.
Date published: 2022-03-25
Rated 5 out of 5 by from It's wonderful to use TurboTax for the third year Still not that easy to use it, especially in Capital Gain & Loss.
Date published: 2022-03-25
Rated 5 out of 5 by from Great Service. Free Easy to navigate. Very easy to use. Free. Fast. Will definitely use again
Date published: 2022-03-25
Rated 4 out of 5 by from Pricing needs to be revisited TT is good, but as a 20+yr user, I should not have to spend all my time trying to find the best price. I should not have to pay a price only to find it cheaper or with a rebate offer. As a returning customer, I want to know I am appreciated and my return is valued. I want to commit in advance to reorder and know this is truly a best price for valued customers!
Date published: 2022-03-25
Rated 5 out of 5 by from It was very easy Im Bot good with computers but this helped out a lot
Date published: 2022-03-25
Rated 4 out of 5 by from Convenient Great software, but it would be really helpful to see the IRS Forms as various data is entered and not just at the end of all the questions.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is great I worked with an expert (Emmanuel) and he was super helpful and knowledgeable. He took the time to explain things to me and break everything down in a lot of detail. He was super responsive and hands on. Definitely the best choice I made for my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from No problem Easy, had no problems. Had my info from last year.
Date published: 2022-03-25
Rated 5 out of 5 by from Alexis in customer support was amazing! I had an error with submitting my taxes, Alexis contacted me to discuss on the phone, as soon as I told her the issue, she told me instead of saying my billing matched at payment, I was to type 123 main street and the rest of my billing and it worked!!!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 10778