TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Fila Rob from
TurboTax is the greatest
Turbo taxes is the greatest in reviewing my tax forms
Date published: 2022-03-25
Rated 2 out of 5 by
Amham from
Not Great
Hidden fees, difficult to maneuver and confusing, glitches a lot. It's okay.
Date published: 2022-03-25
Rated 5 out of 5 by
Radar Young from
It's wonderful to use TurboTax for the third year
Still not that easy to use it, especially in Capital Gain & Loss.
Date published: 2022-03-25
Rated 5 out of 5 by
Carlosms from
Great Service. Free
Easy to navigate. Very easy to use. Free. Fast. Will definitely use again
Date published: 2022-03-25
Rated 4 out of 5 by
Dadoftct from
Pricing needs to be revisited
TT is good, but as a 20+yr user, I should not have to spend all my time trying to find the best price. I should not have to pay a price only to find it cheaper or with a rebate offer. As a returning customer, I want to know I am appreciated and my return is valued. I want to commit in advance to reorder and know this is truly a best price for valued customers!
Date published: 2022-03-25
Rated 5 out of 5 by
Jess9597 from
It was very easy
Im Bot good with computers but this helped out a lot
Date published: 2022-03-25
Rated 4 out of 5 by
JR100Mass from
Convenient
Great software, but it would be really helpful to see the IRS Forms as various data is entered and not just at the end of all the questions.
Date published: 2022-03-25
Rated 5 out of 5 by
DiJ92 from
Turbotax is great
I worked with an expert (Emmanuel) and he was super helpful and knowledgeable. He took the time to explain things to me and break everything down in a lot of detail. He was super responsive and hands on. Definitely the best choice I made for my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by
Mdover from
No problem
Easy, had no problems. Had my info from last year.
Date published: 2022-03-25
Rated 5 out of 5 by
Watson315 from
Alexis in customer support was amazing!
I had an error with submitting my taxes, Alexis contacted me to discuss on the phone, as soon as I told her the issue, she told me instead of saying my billing matched at payment, I was to type 123 main street and the rest of my billing and it worked!!!!
All TurboTax® Offerings Reviews - Page 10778
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fila Rob from
TurboTax is the greatest
Turbo taxes is the greatest in reviewing my tax forms
Date published: 2022-03-25
Rated 2 out of 5 by
Amham from
Not Great
Hidden fees, difficult to maneuver and confusing, glitches a lot. It's okay.
Date published: 2022-03-25
Rated 5 out of 5 by
Radar Young from
It's wonderful to use TurboTax for the third year
Still not that easy to use it, especially in Capital Gain & Loss.
Date published: 2022-03-25
Rated 5 out of 5 by
Carlosms from
Great Service. Free
Easy to navigate. Very easy to use. Free. Fast. Will definitely use again
Date published: 2022-03-25
Rated 4 out of 5 by
Dadoftct from
Pricing needs to be revisited
TT is good, but as a 20+yr user, I should not have to spend all my time trying to find the best price. I should not have to pay a price only to find it cheaper or with a rebate offer. As a returning customer, I want to know I am appreciated and my return is valued. I want to commit in advance to reorder and know this is truly a best price for valued customers!
Date published: 2022-03-25
Rated 5 out of 5 by
Jess9597 from
It was very easy
Im Bot good with computers but this helped out a lot
Date published: 2022-03-25
Rated 4 out of 5 by
JR100Mass from
Convenient
Great software, but it would be really helpful to see the IRS Forms as various data is entered and not just at the end of all the questions.
Date published: 2022-03-25
Rated 5 out of 5 by
DiJ92 from
Turbotax is great
I worked with an expert (Emmanuel) and he was super helpful and knowledgeable. He took the time to explain things to me and break everything down in a lot of detail. He was super responsive and hands on. Definitely the best choice I made for my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by
Mdover from
No problem
Easy, had no problems. Had my info from last year.
Date published: 2022-03-25
Rated 5 out of 5 by
Watson315 from
Alexis in customer support was amazing!
I had an error with submitting my taxes, Alexis contacted me to discuss on the phone, as soon as I told her the issue, she told me instead of saying my billing matched at payment, I was to type 123 main street and the rest of my billing and it worked!!!!
All TurboTax® Offerings Reviews - Page 10778
Date published: 2022-03-25