TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is fabulous This has been the best experience doing my taxes! Very easy walk-thru with understandable explanations on technical questions.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - The Best Turbo Tax was easy to follow along. Tax question was answered live in 15 minutes.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent!!!! Very easy to use I love the simple language and the clear cut examples
Date published: 2022-04-12
Rated 5 out of 5 by from very good very easy to use, walked you through the process. world recommends to others
Date published: 2022-04-12
Rated 5 out of 5 by from Michigan filer Professional and responsive. expert was quick to answer
Date published: 2022-04-12
Rated 4 out of 5 by from the program is ok I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by from Be careful of upgraded I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax is Awesome, but still expensive. It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by from Simple, but ran into some hiccups It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by from Long Time Happy User I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is fabulous This has been the best experience doing my taxes! Very easy walk-thru with understandable explanations on technical questions.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - The Best Turbo Tax was easy to follow along. Tax question was answered live in 15 minutes.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent!!!! Very easy to use I love the simple language and the clear cut examples
Date published: 2022-04-12
Rated 5 out of 5 by from very good very easy to use, walked you through the process. world recommends to others
Date published: 2022-04-12
Rated 5 out of 5 by from Michigan filer Professional and responsive. expert was quick to answer
Date published: 2022-04-12
Rated 4 out of 5 by from the program is ok I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by from Be careful of upgraded I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax is Awesome, but still expensive. It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by from Simple, but ran into some hiccups It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by from Long Time Happy User I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10774