TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Datji1 from
great help!
full service help, easy to understand, and it makes the process of coming back to finish very simple
Date published: 2023-02-22
Rated 5 out of 5 by
PJW0U812 from
Easy to use on a complex return
I found the program allowed me to correctly compute foreign tax credits, handle a small business as well as a sole proprietorship and a very complex schedule D with stocks, options and some complex dividend situations. All features were very easy to use and understand. The state return translated easily except the foreign income tax payments that required a bit of special attention as they are deductible in my state just as if it were tax paid to another state. I am used to this as this flaw has been in the program since I began using it over twenty years ago. The program has certainly improved every year since then and maybe they will fix this little quirk next year. The variety of form saving and printing options is certainly appreciated as it allows me to customize what I want to send to those who may ask for my return when they are only interested in Form 1040 etc. I have evaluated other programs and I can stand firmly and tell you while it may not be perfect TurboTax is still the best alternative out there.
Date published: 2023-02-22
Rated 1 out of 5 by
CatO27 from
NoPricingListedForcedOnPremium89.99ForBasicTaxes
I was forced to get premium with basic taxes. I only have one W2, nothing else. The only other option was an "add on" for 59.99 Max. Didn't need the added Max and even after being forced to add Max I was then forced again to add premium. Laughable. Just say it's 89.99 for basic taxes to begin with and save us the nonsense.
Date published: 2023-02-22
Rated 2 out of 5 by
Jala2022 from
Meh
Very irritated that I was charged $44 to pay my turbo tax fees and wasn't informed until after the fact. Also it can't be removed.
Date published: 2023-02-22
Rated 5 out of 5 by
CaitO88 from
Super Easy
First year ever using TurboTax and I was very happy with how easy and stress free it was to file. I used a Tax Prep service prior to TurboTax & friends recommended trying to do it myself. Happy with the results.
Date published: 2023-02-22
Rated 2 out of 5 by
CamP123 from
Turbo Tax needs some work
Turbo tax is misleading and pushes too many additional fees and ads. It is not clear and it is not quick. There is not an easy summary to compare everything against prior year to make sure nothing was missed. It needs to be more clear and intuitive with fewer sales pitches for additional products through the process.
Date published: 2023-02-22
Rated 5 out of 5 by
Rawkoh28 from
Recommended
Looking forward to next year always and forever TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by
lakaysha from
easy and fast
this was so easy to do and fast. i tried many others are a bit complicated for me so it worked out
Date published: 2023-02-22
Rated 5 out of 5 by
QueenJ910 from
Simple Process
Turbo Tax is very easy to use and I always get a great return!
Date published: 2023-02-22
Rated 1 out of 5 by
Nothanx123412 from
Difficult
You wont be able to complete filing your taxes unless you buy the extras
All TurboTax® Offerings Reviews - Page 10774
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Datji1 from
great help!
full service help, easy to understand, and it makes the process of coming back to finish very simple
Date published: 2023-02-22
Rated 5 out of 5 by
PJW0U812 from
Easy to use on a complex return
I found the program allowed me to correctly compute foreign tax credits, handle a small business as well as a sole proprietorship and a very complex schedule D with stocks, options and some complex dividend situations. All features were very easy to use and understand. The state return translated easily except the foreign income tax payments that required a bit of special attention as they are deductible in my state just as if it were tax paid to another state. I am used to this as this flaw has been in the program since I began using it over twenty years ago. The program has certainly improved every year since then and maybe they will fix this little quirk next year. The variety of form saving and printing options is certainly appreciated as it allows me to customize what I want to send to those who may ask for my return when they are only interested in Form 1040 etc. I have evaluated other programs and I can stand firmly and tell you while it may not be perfect TurboTax is still the best alternative out there.
Date published: 2023-02-22
Rated 1 out of 5 by
CatO27 from
NoPricingListedForcedOnPremium89.99ForBasicTaxes
I was forced to get premium with basic taxes. I only have one W2, nothing else. The only other option was an "add on" for 59.99 Max. Didn't need the added Max and even after being forced to add Max I was then forced again to add premium. Laughable. Just say it's 89.99 for basic taxes to begin with and save us the nonsense.
Date published: 2023-02-22
Rated 2 out of 5 by
Jala2022 from
Meh
Very irritated that I was charged $44 to pay my turbo tax fees and wasn't informed until after the fact. Also it can't be removed.
Date published: 2023-02-22
Rated 5 out of 5 by
CaitO88 from
Super Easy
First year ever using TurboTax and I was very happy with how easy and stress free it was to file. I used a Tax Prep service prior to TurboTax & friends recommended trying to do it myself. Happy with the results.
Date published: 2023-02-22
Rated 2 out of 5 by
CamP123 from
Turbo Tax needs some work
Turbo tax is misleading and pushes too many additional fees and ads. It is not clear and it is not quick. There is not an easy summary to compare everything against prior year to make sure nothing was missed. It needs to be more clear and intuitive with fewer sales pitches for additional products through the process.
Date published: 2023-02-22
Rated 5 out of 5 by
Rawkoh28 from
Recommended
Looking forward to next year always and forever TurboTax.
Date published: 2023-02-22
Rated 5 out of 5 by
lakaysha from
easy and fast
this was so easy to do and fast. i tried many others are a bit complicated for me so it worked out
Date published: 2023-02-22
Rated 5 out of 5 by
QueenJ910 from
Simple Process
Turbo Tax is very easy to use and I always get a great return!
Date published: 2023-02-22
Rated 1 out of 5 by
Nothanx123412 from
Difficult
You wont be able to complete filing your taxes unless you buy the extras
All TurboTax® Offerings Reviews - Page 10774
Date published: 2023-02-22