TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
RandA47 from
Turbo tax is fabulous
This has been the best experience doing my taxes! Very easy walk-thru with understandable explanations on technical questions.
Date published: 2022-04-12
Rated 5 out of 5 by
Sperni from
Turbo Tax - The Best
Turbo Tax was easy to follow along. Tax question was answered live in 15 minutes.
Date published: 2022-04-12
Rated 5 out of 5 by
Bibi73 from
Excellent!!!! Very easy to use
I love the simple language and the clear cut examples
Date published: 2022-04-12
Rated 5 out of 5 by
rickrr54 from
very good
very easy to use, walked you through the process. world recommends to others
Date published: 2022-04-12
Rated 5 out of 5 by
james56666666 from
Michigan filer
Professional and responsive. expert was quick to answer
Date published: 2022-04-12
Rated 4 out of 5 by
rosie40022 from
the program is ok
I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by
JoeDM1984 from
Be careful of upgraded
I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by
khema73 from
Turbo Tax is Awesome, but still expensive.
It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by
allenkg11 from
Simple, but ran into some hiccups
It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by
Gr8ScottinTX from
Long Time Happy User
I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
All TurboTax® Offerings Reviews - Page 10774
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RandA47 from
Turbo tax is fabulous
This has been the best experience doing my taxes! Very easy walk-thru with understandable explanations on technical questions.
Date published: 2022-04-12
Rated 5 out of 5 by
Sperni from
Turbo Tax - The Best
Turbo Tax was easy to follow along. Tax question was answered live in 15 minutes.
Date published: 2022-04-12
Rated 5 out of 5 by
Bibi73 from
Excellent!!!! Very easy to use
I love the simple language and the clear cut examples
Date published: 2022-04-12
Rated 5 out of 5 by
rickrr54 from
very good
very easy to use, walked you through the process. world recommends to others
Date published: 2022-04-12
Rated 5 out of 5 by
james56666666 from
Michigan filer
Professional and responsive. expert was quick to answer
Date published: 2022-04-12
Rated 4 out of 5 by
rosie40022 from
the program is ok
I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by
JoeDM1984 from
Be careful of upgraded
I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by
khema73 from
Turbo Tax is Awesome, but still expensive.
It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by
allenkg11 from
Simple, but ran into some hiccups
It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by
Gr8ScottinTX from
Long Time Happy User
I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
All TurboTax® Offerings Reviews - Page 10774
Date published: 2022-04-12