TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbotax is confusing and not entry directed Not totally intuitive. Sometimes have to guess where to go next. also got to the end and was told we needed to update before we could efile. This was a file that i updated when i started about a month ago. Also, I used turbotax the previous year and thought some of the info would come over from it. Also, since I pay for a Federal and state tax file, why do I have to pay extra for e filing the state $25
Date published: 2021-05-16
Rated 5 out of 5 by from 10 YEARS OF USING TURBO TAX As a small business of over 20 years, I am happy to have discovered Intuit and Turbo Tax.
Date published: 2021-05-16
Rated 4 out of 5 by from Great Easy to use, very helpful. this is ridiculous....i shouldn't have to write 25+ words just to say I like the online application. Just lost a star. NIckname should be what I want...this survey is the most difficult step of the entire process
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use been using for years now and has been easy to navigate
Date published: 2021-05-16
Rated 3 out of 5 by from Free?? Advertised as "Free" but its not. I know there was a big fuss over this. I'm saving $25 from using a live person but I don't want to drive to LA. Turbo is Ok...
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is a winner. Have used Turbo Tax for several years, and appreciate it.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and effective TurboTax makes it so simple to file taxes. I love not having to go anywhere, how they break everything down into steps, and being able to do my taxes from home.
Date published: 2021-05-16
Rated 1 out of 5 by from Annoying Turbo tax is getting pretty expensive vs competing products. I wouldn't mind so much if it fully automated my trading information. Their system randomly classified my options trades as stock trades and I had to go into each record and manually fix. For the amount of money I'm paying, I don't want to manually do anything besides spot check stuff.
Date published: 2021-05-16
Rated 5 out of 5 by from quick Quick fast, my preparer was awesome and very,very, helpful. Thank you!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it Easier Tax time always brings challenges: Don't have the correct documents, can't find documentation for all deductions. Turbo Tax always shows ways to make it easier.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbotax is confusing and not entry directed Not totally intuitive. Sometimes have to guess where to go next. also got to the end and was told we needed to update before we could efile. This was a file that i updated when i started about a month ago. Also, I used turbotax the previous year and thought some of the info would come over from it. Also, since I pay for a Federal and state tax file, why do I have to pay extra for e filing the state $25
Date published: 2021-05-16
Rated 5 out of 5 by from 10 YEARS OF USING TURBO TAX As a small business of over 20 years, I am happy to have discovered Intuit and Turbo Tax.
Date published: 2021-05-16
Rated 4 out of 5 by from Great Easy to use, very helpful. this is ridiculous....i shouldn't have to write 25+ words just to say I like the online application. Just lost a star. NIckname should be what I want...this survey is the most difficult step of the entire process
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use been using for years now and has been easy to navigate
Date published: 2021-05-16
Rated 3 out of 5 by from Free?? Advertised as "Free" but its not. I know there was a big fuss over this. I'm saving $25 from using a live person but I don't want to drive to LA. Turbo is Ok...
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is a winner. Have used Turbo Tax for several years, and appreciate it.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and effective TurboTax makes it so simple to file taxes. I love not having to go anywhere, how they break everything down into steps, and being able to do my taxes from home.
Date published: 2021-05-16
Rated 1 out of 5 by from Annoying Turbo tax is getting pretty expensive vs competing products. I wouldn't mind so much if it fully automated my trading information. Their system randomly classified my options trades as stock trades and I had to go into each record and manually fix. For the amount of money I'm paying, I don't want to manually do anything besides spot check stuff.
Date published: 2021-05-16
Rated 5 out of 5 by from quick Quick fast, my preparer was awesome and very,very, helpful. Thank you!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax makes it Easier Tax time always brings challenges: Don't have the correct documents, can't find documentation for all deductions. Turbo Tax always shows ways to make it easier.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1078