TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Super easy to use and very clear!! I have been using Turbo tax for years and every year it gets easier and simpler to use.
Date published: 2021-05-15
Rated 5 out of 5 by from accurate, reliable program We have used TurboTax Premier for more than 15 years. Switched to online a couple of years ago because our computer is so old, it can't be updated to accept the newer software. Online was so easy to use, no problems, no hassles.
Date published: 2021-05-15
Rated 3 out of 5 by from May Hire Tax Pro for 2021 I've used TurboTax for years. With a Family HDP and HSA I don't have confidence that TurboTax is handling that situation correctly. The questions get confusing and tries to assume my spouse had a break in coverage. They should fix this. It's been an issue since at least 2017.
Date published: 2021-05-15
Rated 1 out of 5 by from Getting worse and more expensive every year Turbo Tax did not recognize me nor do they have a contact number to call customer service. I have been with Turbo Tax for over 10 years and they don't recognize me? I entered my phone number and email which haven't changed in over 10 years and even answered all the questions. I almost gave up and took a lucky guess at my password. I'm seriously thinking of filing on my own with paperwork next year. I owe every year and its not my biggest refund yet as advertised. Thanks for nothing.
Date published: 2021-05-15
Rated 5 out of 5 by from Perfect for my needs! My 20 th year continuous using Turbo Tax, exided my expectation every time. Well done!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Usable On a very busy tax day, the application worked well.
Date published: 2021-05-15
Rated 5 out of 5 by from Thanks Turbo Tax More than 15 years with Turbo Tax. Fantastic tax preparation software. Used to work for H&R Block. Turbo Tax is hands down the better software. The questions are much more intuitive. Keep up the good work.
Date published: 2021-05-15
Rated 5 out of 5 by from This was fun This was pretty painless. I don't really want to write a review, but this will not let me proceed if I don't.
Date published: 2021-05-15
Rated 3 out of 5 by from Un clear why efiling was rejected Generally easy to use and certainly better than filling out the forms and doing the comutations myself. But glitch that caused rejection of efiling is inexplicable and too late to fix. having to print and tW2's and staple and mail Arrgh.
Date published: 2021-05-15
Rated 4 out of 5 by from Couldn't e-file a Form 4868 extension That is a major flaw. I like TurboTax Home & Business very much, and would have given it a five star rating had I been able to e-file a Form 4868 extension through it. All you can do though Home & Business is fill out a 4868 through the program and print it out for a paper filing.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Super easy to use and very clear!! I have been using Turbo tax for years and every year it gets easier and simpler to use.
Date published: 2021-05-15
Rated 5 out of 5 by from accurate, reliable program We have used TurboTax Premier for more than 15 years. Switched to online a couple of years ago because our computer is so old, it can't be updated to accept the newer software. Online was so easy to use, no problems, no hassles.
Date published: 2021-05-15
Rated 3 out of 5 by from May Hire Tax Pro for 2021 I've used TurboTax for years. With a Family HDP and HSA I don't have confidence that TurboTax is handling that situation correctly. The questions get confusing and tries to assume my spouse had a break in coverage. They should fix this. It's been an issue since at least 2017.
Date published: 2021-05-15
Rated 1 out of 5 by from Getting worse and more expensive every year Turbo Tax did not recognize me nor do they have a contact number to call customer service. I have been with Turbo Tax for over 10 years and they don't recognize me? I entered my phone number and email which haven't changed in over 10 years and even answered all the questions. I almost gave up and took a lucky guess at my password. I'm seriously thinking of filing on my own with paperwork next year. I owe every year and its not my biggest refund yet as advertised. Thanks for nothing.
Date published: 2021-05-15
Rated 5 out of 5 by from Perfect for my needs! My 20 th year continuous using Turbo Tax, exided my expectation every time. Well done!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Usable On a very busy tax day, the application worked well.
Date published: 2021-05-15
Rated 5 out of 5 by from Thanks Turbo Tax More than 15 years with Turbo Tax. Fantastic tax preparation software. Used to work for H&R Block. Turbo Tax is hands down the better software. The questions are much more intuitive. Keep up the good work.
Date published: 2021-05-15
Rated 5 out of 5 by from This was fun This was pretty painless. I don't really want to write a review, but this will not let me proceed if I don't.
Date published: 2021-05-15
Rated 3 out of 5 by from Un clear why efiling was rejected Generally easy to use and certainly better than filling out the forms and doing the comutations myself. But glitch that caused rejection of efiling is inexplicable and too late to fix. having to print and tW2's and staple and mail Arrgh.
Date published: 2021-05-15
Rated 4 out of 5 by from Couldn't e-file a Form 4868 extension That is a major flaw. I like TurboTax Home & Business very much, and would have given it a five star rating had I been able to e-file a Form 4868 extension through it. All you can do though Home & Business is fill out a 4868 through the program and print it out for a paper filing.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1078