TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is so easy to use! Turbo Tax is so easy to use. It anticipates questions I might have on each section of my tax return and provides me with detailed information to help inform decisions I need to make. It is set up aligned to the forms we receive to enter into the tax sections. While I love it, I wish it was a little less expensive.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Easy to work with. It makes preparing and filing the Federal and State tax returns relatively easy. I will tell my family and friends how smooth it was to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Upgrade to T.T. Live Deluxe - worth the money We decided to upgrade this year since we had some life changes due to Covid-19. Several weeks ago, it looked like we were going to owe some money so we consulted with an expert to help us. Once we initiated contact, someone called us immediately to answer our questions. The first consultant was able to share her screen with us and show us exactly what we needed to fill out. Additionally, she advised us that the 8915-E form (Qualified Disaster due to COVID-19) was not yet available. She let us know to check back on Feb. 24th. The form became available yesterday finally and the information she gave us allowed us to get a decent refund and avoid paying taxes this year! 2. Once we filled out the 8915-E form, we contacted another agent to double check to make sure we qualified for this tax credit. He called us back within 1 minute and assured us that we did qualify for it. 3. Finally, we had a consultant look over our taxes once we were done to verify that everything looked good. We received an email back within two hours stating that our tax return looked great! In my opinion, T.T. Deluxe is worth the money!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome No problems just follow the directions.Then you will get it done.
Date published: 2021-02-27
Rated 5 out of 5 by from Super helpful I ran into issues this year and they helped me from home within 5 minutes
Date published: 2021-02-27
Rated 5 out of 5 by from Great! Very easy to follow, and this is the first time I did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Not a single compliant James was absolutely amazing. He answered all my questions, my me feel so much more knowledgeable, and helped me get every penny i didn't know i could.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is Awesome! It was very easy to operate. It was not difficult at all.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax gave me the best refund Initially I used another software to calculate my tax refund. Didn't like the outcome. Thus I switched to TurboTax and was so pleased to see a larger amount. Because it did factor in my participation in a high deductible health plan. Thank you TurboTax for being so thorough!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is expensive!! I've used Turbo Tax for 10+ years, always for free. This year I purchased a house and they charged me $120 to file. I was told if I didnt pay the $120 to file then my refund would be $1000 less than if I did (Not sure how that is legal). Last time I use this "free" service. Thank you for the 10 years though!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is so easy to use! Turbo Tax is so easy to use. It anticipates questions I might have on each section of my tax return and provides me with detailed information to help inform decisions I need to make. It is set up aligned to the forms we receive to enter into the tax sections. While I love it, I wish it was a little less expensive.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Easy to work with. It makes preparing and filing the Federal and State tax returns relatively easy. I will tell my family and friends how smooth it was to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Upgrade to T.T. Live Deluxe - worth the money We decided to upgrade this year since we had some life changes due to Covid-19. Several weeks ago, it looked like we were going to owe some money so we consulted with an expert to help us. Once we initiated contact, someone called us immediately to answer our questions. The first consultant was able to share her screen with us and show us exactly what we needed to fill out. Additionally, she advised us that the 8915-E form (Qualified Disaster due to COVID-19) was not yet available. She let us know to check back on Feb. 24th. The form became available yesterday finally and the information she gave us allowed us to get a decent refund and avoid paying taxes this year! 2. Once we filled out the 8915-E form, we contacted another agent to double check to make sure we qualified for this tax credit. He called us back within 1 minute and assured us that we did qualify for it. 3. Finally, we had a consultant look over our taxes once we were done to verify that everything looked good. We received an email back within two hours stating that our tax return looked great! In my opinion, T.T. Deluxe is worth the money!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome No problems just follow the directions.Then you will get it done.
Date published: 2021-02-27
Rated 5 out of 5 by from Super helpful I ran into issues this year and they helped me from home within 5 minutes
Date published: 2021-02-27
Rated 5 out of 5 by from Great! Very easy to follow, and this is the first time I did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Not a single compliant James was absolutely amazing. He answered all my questions, my me feel so much more knowledgeable, and helped me get every penny i didn't know i could.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Is Awesome! It was very easy to operate. It was not difficult at all.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax gave me the best refund Initially I used another software to calculate my tax refund. Didn't like the outcome. Thus I switched to TurboTax and was so pleased to see a larger amount. Because it did factor in my participation in a high deductible health plan. Thank you TurboTax for being so thorough!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is expensive!! I've used Turbo Tax for 10+ years, always for free. This year I purchased a house and they charged me $120 to file. I was told if I didnt pay the $120 to file then my refund would be $1000 less than if I did (Not sure how that is legal). Last time I use this "free" service. Thank you for the 10 years though!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10763