TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome very very very helpful and glad they linked up with credit karma. everything was 100% free and the live agent help me review step by step and it was so easy and convenient
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Was easy to use, recommend ,have used it for the last 5 years
Date published: 2021-02-21
Rated 5 out of 5 by from EASY DOES IT! The interface is very smooth! It's very easy to do your own taxes because of it! "Turbo Tax" walks you through each step of your tax return which creates small room for human error. Thank you, Gonzo.
Date published: 2021-02-21
Rated 5 out of 5 by from Self Explanatory & Easy Just did my husbands and I's taxes together, I was a little nervous but It really is that easy when all the information is with you! I requested a call for a quick question and the rep was quick with the answer not to long of a wait. Great Custo Service
Date published: 2021-02-21
Rated 2 out of 5 by from Retirement I should not have to pay for the deluxe option because I made retirement contributions. Especially considering I don't make much to begin with. I feel like I'm being taken advantage of because I had no choice but to claim it and was therefore forced to pay for the services.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, Easy, Reliable Not great with taxes, numbers, or math but Turbo Tax simplifies it down perfectly for me.
Date published: 2021-02-21
Rated 4 out of 5 by from Good experience Generally great user experience. There were a few things where the information was provided but I didn't know exactly where to get the info as it wasn't clearly stated on my Fidelity Statements. Example: 60/90 day holding and 45 day holding
Date published: 2021-02-21
Rated 2 out of 5 by from Costly for what you get. I apparently get both fed and state discounts and do not add any bells or whistles. My taxes are very straightforward and easy. Nonetheless, I end up paying over $100. The software makes some errors and the help section doesn't always have answers. For what I get I feel $50 is a fair price.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is a good place to start. I had no problems answering any questions and turbo tax did the rest.
Date published: 2021-02-21
Rated 5 out of 5 by from great help tool fast and somewhat easy. I need some help with fixing some things and they where here to help.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10763
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome very very very helpful and glad they linked up with credit karma. everything was 100% free and the live agent help me review step by step and it was so easy and convenient
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Was easy to use, recommend ,have used it for the last 5 years
Date published: 2021-02-21
Rated 5 out of 5 by from EASY DOES IT! The interface is very smooth! It's very easy to do your own taxes because of it! "Turbo Tax" walks you through each step of your tax return which creates small room for human error. Thank you, Gonzo.
Date published: 2021-02-21
Rated 5 out of 5 by from Self Explanatory & Easy Just did my husbands and I's taxes together, I was a little nervous but It really is that easy when all the information is with you! I requested a call for a quick question and the rep was quick with the answer not to long of a wait. Great Custo Service
Date published: 2021-02-21
Rated 2 out of 5 by from Retirement I should not have to pay for the deluxe option because I made retirement contributions. Especially considering I don't make much to begin with. I feel like I'm being taken advantage of because I had no choice but to claim it and was therefore forced to pay for the services.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, Easy, Reliable Not great with taxes, numbers, or math but Turbo Tax simplifies it down perfectly for me.
Date published: 2021-02-21
Rated 4 out of 5 by from Good experience Generally great user experience. There were a few things where the information was provided but I didn't know exactly where to get the info as it wasn't clearly stated on my Fidelity Statements. Example: 60/90 day holding and 45 day holding
Date published: 2021-02-21
Rated 2 out of 5 by from Costly for what you get. I apparently get both fed and state discounts and do not add any bells or whistles. My taxes are very straightforward and easy. Nonetheless, I end up paying over $100. The software makes some errors and the help section doesn't always have answers. For what I get I feel $50 is a fair price.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is a good place to start. I had no problems answering any questions and turbo tax did the rest.
Date published: 2021-02-21
Rated 5 out of 5 by from great help tool fast and somewhat easy. I need some help with fixing some things and they where here to help.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10763