TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome Program This program was so user Friendly! I able to ask questions and it was so quick,
Date published: 2023-02-22
Rated 4 out of 5 by from Smooth Process Very easy to navigate. The system is very intuitive.
Date published: 2023-02-22
Rated 3 out of 5 by from Very costly!!! I just don't like the way they try to soak you for every dollar they can get. It should have been free for what I did, but it was $50 plus $40 for state and then another $40 if you want it that money deducted from your return. That is crazy!!
Date published: 2023-02-22
Rated 4 out of 5 by from nj working in nyc Can you make it easier on people who live in new jersey but work in manhattan.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax was great TurboTax was great!! W wry one was helpful . I will continue using every year
Date published: 2023-02-22
Rated 5 out of 5 by from Love TurboTax I've used TurboTax every year for the past 5 years to file my taxes. They make it super easy and the app is very intuitive.
Date published: 2023-02-22
Rated 5 out of 5 by from Back Doing them myself !!! I haven't done my taxes myself in two years decided to do them myself this year fast and easy with turbo tax on my side!!!!!
Date published: 2023-02-22
Rated 5 out of 5 by from AWESOME EXCELLENT AND EASY TO USE SOFTWARE VERY USER FRIENDLY
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is great. Only my second return. Filed with very little assistance from my father.
Date published: 2023-02-22
Rated 3 out of 5 by from Ripped Off for $40 Same as past years TurboTax was great for doing my Taxes. But when it came time to pay by Credit Card to e-File, it was a Loser. Whether I tried to use my Intuit Account or Continue as a Guest, a screen popped and a big circle went around and around for hours. I tried everything recommended - shut computer off and restarted, cleared cache and cookies etc - all numerous times. Finally after two days and numerous wasted hours I gave up and got ripped off for $40 from my Federal Refund so my Taxes would finally transmit. Please Intuit fix your online store as I see in various Forums that I am by no means the only victim.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10759
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Program This program was so user Friendly! I able to ask questions and it was so quick,
Date published: 2023-02-22
Rated 4 out of 5 by from Smooth Process Very easy to navigate. The system is very intuitive.
Date published: 2023-02-22
Rated 3 out of 5 by from Very costly!!! I just don't like the way they try to soak you for every dollar they can get. It should have been free for what I did, but it was $50 plus $40 for state and then another $40 if you want it that money deducted from your return. That is crazy!!
Date published: 2023-02-22
Rated 4 out of 5 by from nj working in nyc Can you make it easier on people who live in new jersey but work in manhattan.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax was great TurboTax was great!! W wry one was helpful . I will continue using every year
Date published: 2023-02-22
Rated 5 out of 5 by from Love TurboTax I've used TurboTax every year for the past 5 years to file my taxes. They make it super easy and the app is very intuitive.
Date published: 2023-02-22
Rated 5 out of 5 by from Back Doing them myself !!! I haven't done my taxes myself in two years decided to do them myself this year fast and easy with turbo tax on my side!!!!!
Date published: 2023-02-22
Rated 5 out of 5 by from AWESOME EXCELLENT AND EASY TO USE SOFTWARE VERY USER FRIENDLY
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is great. Only my second return. Filed with very little assistance from my father.
Date published: 2023-02-22
Rated 3 out of 5 by from Ripped Off for $40 Same as past years TurboTax was great for doing my Taxes. But when it came time to pay by Credit Card to e-File, it was a Loser. Whether I tried to use my Intuit Account or Continue as a Guest, a screen popped and a big circle went around and around for hours. I tried everything recommended - shut computer off and restarted, cleared cache and cookies etc - all numerous times. Finally after two days and numerous wasted hours I gave up and got ripped off for $40 from my Federal Refund so my Taxes would finally transmit. Please Intuit fix your online store as I see in various Forums that I am by no means the only victim.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10759