TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from BEST TAX FILING SOFTWARE I'VE EVER USED. I've used Turbo Tax for the last six years and think it's the best by far.
Date published: 2023-02-22
Rated 1 out of 5 by from what am I paying for? used desktop version, premium 1. didn't import W2 that was machine readable 2. didn't prompt me to enter estimated tax payments (1040ES, 540ES) 3. didn't help at all in dividing interest and dividend interest between states, show me where the interest was calculated from 4. AMT or depreciation fields from selling house that I was required to fill in on forms but turbotax didn't walk me through were extremely confusing, I'm paying for you to take the confusion out of the process so fulfill that duty
Date published: 2023-02-22
Rated 4 out of 5 by from TurboTax is the best! Fast and easy thanks to TurboTax they make it fun and most of all understanding
Date published: 2023-02-22
Rated 2 out of 5 by from Disappointed in LLC Assistance As a first-year business owner, I decided to give TurboTax another chance, but having to pay $180 to file a schedule K-1 is absolutely ridiculous. I could have hired the professional CPA that did my business taxes for the same cost. I may not use TurboTax next year if this isn't changed.
Date published: 2023-02-22
Rated 5 out of 5 by from Anyone can use TurboTax to do their taxes It's so easy a caveman could... wait that's not TurboTax, but it should be. No one likes doing their taxes, TurboTax simplifies it to a step by step process that anyone can use.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is amazing and easy to understand It has been a easy process for me every time and if I don’t know it lets me know step by step
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Fast and easy to use, accurate. Asked the right questions.
Date published: 2023-02-22
Rated 4 out of 5 by from Great and Easy Very easy to navigate even with having 2 businesses plus 2 w-2 jobs
Date published: 2023-02-22
Rated 5 out of 5 by from Decade+ of Fantastic Experiences The software just keeps getting smarter and more efficient, I've used TurboTax as long as I can remember, probably close to 12 years in a row, and it doesn't disappoint.
Date published: 2023-02-22
Rated 3 out of 5 by from Document scanning can use some work TurboTax experts were very helpful in providing answers where I needed. I've never used that feature before and I got the answer I was looking for (other non-employee compensation not documented on form 1099.). I had issues with document scanning and uploading. While the documents uploaded, I would have preferred downloading from ADP as I did in past years. This option was not available on 2 of my forms W-2. One of the scans somehow needed corrected before the returns were transmitted because the state associated with the zip codes somehow got changed (on scanned documents!) Further complicating this was the fact that the error was not picked up in the error check process but instead was caught when trying to transmit the return. When the software tells me it has run an error check and found no errors, I thought it meant everything was checked, not just the math.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from BEST TAX FILING SOFTWARE I'VE EVER USED. I've used Turbo Tax for the last six years and think it's the best by far.
Date published: 2023-02-22
Rated 1 out of 5 by from what am I paying for? used desktop version, premium 1. didn't import W2 that was machine readable 2. didn't prompt me to enter estimated tax payments (1040ES, 540ES) 3. didn't help at all in dividing interest and dividend interest between states, show me where the interest was calculated from 4. AMT or depreciation fields from selling house that I was required to fill in on forms but turbotax didn't walk me through were extremely confusing, I'm paying for you to take the confusion out of the process so fulfill that duty
Date published: 2023-02-22
Rated 4 out of 5 by from TurboTax is the best! Fast and easy thanks to TurboTax they make it fun and most of all understanding
Date published: 2023-02-22
Rated 2 out of 5 by from Disappointed in LLC Assistance As a first-year business owner, I decided to give TurboTax another chance, but having to pay $180 to file a schedule K-1 is absolutely ridiculous. I could have hired the professional CPA that did my business taxes for the same cost. I may not use TurboTax next year if this isn't changed.
Date published: 2023-02-22
Rated 5 out of 5 by from Anyone can use TurboTax to do their taxes It's so easy a caveman could... wait that's not TurboTax, but it should be. No one likes doing their taxes, TurboTax simplifies it to a step by step process that anyone can use.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax is amazing and easy to understand It has been a easy process for me every time and if I don’t know it lets me know step by step
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Fast and easy to use, accurate. Asked the right questions.
Date published: 2023-02-22
Rated 4 out of 5 by from Great and Easy Very easy to navigate even with having 2 businesses plus 2 w-2 jobs
Date published: 2023-02-22
Rated 5 out of 5 by from Decade+ of Fantastic Experiences The software just keeps getting smarter and more efficient, I've used TurboTax as long as I can remember, probably close to 12 years in a row, and it doesn't disappoint.
Date published: 2023-02-22
Rated 3 out of 5 by from Document scanning can use some work TurboTax experts were very helpful in providing answers where I needed. I've never used that feature before and I got the answer I was looking for (other non-employee compensation not documented on form 1099.). I had issues with document scanning and uploading. While the documents uploaded, I would have preferred downloading from ADP as I did in past years. This option was not available on 2 of my forms W-2. One of the scans somehow needed corrected before the returns were transmitted because the state associated with the zip codes somehow got changed (on scanned documents!) Further complicating this was the fact that the error was not picked up in the error check process but instead was caught when trying to transmit the return. When the software tells me it has run an error check and found no errors, I thought it meant everything was checked, not just the math.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10758