TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
HoustonTaxPayer1234 from
Buggy Site
Had to comb through hundreds of investment sales imported from my 1099-B to manually delete wash sale values under 0.49 cents. This should be handled automatically.
Date published: 2021-02-20
Rated 5 out of 5 by
KenSkin from
Turbo Tax is great
It is fast the accurate. I have been using Turbo Tax for years and would not do anything other program.
Date published: 2021-02-20
Rated 5 out of 5 by
DrDave9 from
Easy
the experience was easy. the steps were logically displayed
Date published: 2021-02-20
Rated 4 out of 5 by
Person X from
TurboTax is great
I did not engage with a staff. I was disappointed that I did not get an option to auto-pull/electronically pull my W2 this year. I remember being able to last year. Also the State tax refund did not edit properly, or rather it did not save my edits. The WI 1099G should have been able to be pulled electronically also and I did not that option either. There were multiple 1098 entries that pulled from last year then the correct ones did not save and I had to redo them. Thankfully it was caught or I would have been shorted over 1000 dollars in refund. I think there are some bugs in the app. Otherwise this application does make tax return filing simpler.
Date published: 2021-02-20
Rated 5 out of 5 by
Londonb from
Turbo tax is very awesome
TurboTax is very helpful to me when I call they are there 24/7
Date published: 2021-02-20
Rated 5 out of 5 by
Pom Pooh from
Awesome
Easy to use and very helpful throughout the process.
Date published: 2021-02-20
Rated 5 out of 5 by
JANA D WIESE from
TURBO TAX IS AMAZING
THIS WAS THE EASIEST TAX RETURN I HAVE EVER DONE I HIGHLY RECOMMEND USING TURBO TAX FOR ANYONE LOOKING FOR AN EASY DO IT YOURSELF FILING
Date published: 2021-02-20
Rated 5 out of 5 by
Olayinadream from
8 years of fidelity
I have been using this program for filling my taxes. As a foreign citizen, this is a very easy and comprehensible way to do my taxes.
Date published: 2021-02-20
Rated 1 out of 5 by
krhode88 from
Terrible for 2020 tax year. Bugs and glitches
Been using turbo tax for years. Had i not already paid for turbo tax i would of went to a different software this year. Apparently there is a common issue when filling taxes that skips the state payment and causes a unable to efile. Rep on phone says to delete state forms and re-do. Well in doing this it completely jacked up our federal inputs, that we had to start over. Went all the way through, clicked review, and all of sudden there are random numbers in our federal inputs. 3rd time of having to input all of information into turbo tax. I'm really scared even after reviewing there are some bogus numbers or missing stuff due to these glitches. Reading comments on the help page seems like we arent the only ones having this issue.
Date published: 2021-02-20
Rated 5 out of 5 by
M Weber from
Wonderful
We've used TurboTax for 7 years in a row and have never had a problem. Quick and easy to use.
All TurboTax® Offerings Reviews - Page 10755
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
HoustonTaxPayer1234 from
Buggy Site
Had to comb through hundreds of investment sales imported from my 1099-B to manually delete wash sale values under 0.49 cents. This should be handled automatically.
Date published: 2021-02-20
Rated 5 out of 5 by
KenSkin from
Turbo Tax is great
It is fast the accurate. I have been using Turbo Tax for years and would not do anything other program.
Date published: 2021-02-20
Rated 5 out of 5 by
DrDave9 from
Easy
the experience was easy. the steps were logically displayed
Date published: 2021-02-20
Rated 4 out of 5 by
Person X from
TurboTax is great
I did not engage with a staff. I was disappointed that I did not get an option to auto-pull/electronically pull my W2 this year. I remember being able to last year. Also the State tax refund did not edit properly, or rather it did not save my edits. The WI 1099G should have been able to be pulled electronically also and I did not that option either. There were multiple 1098 entries that pulled from last year then the correct ones did not save and I had to redo them. Thankfully it was caught or I would have been shorted over 1000 dollars in refund. I think there are some bugs in the app. Otherwise this application does make tax return filing simpler.
Date published: 2021-02-20
Rated 5 out of 5 by
Londonb from
Turbo tax is very awesome
TurboTax is very helpful to me when I call they are there 24/7
Date published: 2021-02-20
Rated 5 out of 5 by
Pom Pooh from
Awesome
Easy to use and very helpful throughout the process.
Date published: 2021-02-20
Rated 5 out of 5 by
JANA D WIESE from
TURBO TAX IS AMAZING
THIS WAS THE EASIEST TAX RETURN I HAVE EVER DONE I HIGHLY RECOMMEND USING TURBO TAX FOR ANYONE LOOKING FOR AN EASY DO IT YOURSELF FILING
Date published: 2021-02-20
Rated 5 out of 5 by
Olayinadream from
8 years of fidelity
I have been using this program for filling my taxes. As a foreign citizen, this is a very easy and comprehensible way to do my taxes.
Date published: 2021-02-20
Rated 1 out of 5 by
krhode88 from
Terrible for 2020 tax year. Bugs and glitches
Been using turbo tax for years. Had i not already paid for turbo tax i would of went to a different software this year. Apparently there is a common issue when filling taxes that skips the state payment and causes a unable to efile. Rep on phone says to delete state forms and re-do. Well in doing this it completely jacked up our federal inputs, that we had to start over. Went all the way through, clicked review, and all of sudden there are random numbers in our federal inputs. 3rd time of having to input all of information into turbo tax. I'm really scared even after reviewing there are some bogus numbers or missing stuff due to these glitches. Reading comments on the help page seems like we arent the only ones having this issue.
Date published: 2021-02-20
Rated 5 out of 5 by
M Weber from
Wonderful
We've used TurboTax for 7 years in a row and have never had a problem. Quick and easy to use.
All TurboTax® Offerings Reviews - Page 10755
Date published: 2021-02-20