TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Yes, Turbo Tax is the best! It was easy to use. I have been using the product since 2005 and it has become easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy for part time college kids It was really easy to type everything in. I wish you could upload a pdf on the free version but typing stuff in wasn't that heard.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very thorough Agent worked professionally with me to walk me through questions that had corrections needed. He kept searching for the answers until my claim cleared of all fixes.Very nice man !!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is streamlined and effective and very professional:)
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy! The first-time filer, the employee was very helpful and informative! Will be back next year!
Date published: 2021-02-27
Rated 4 out of 5 by from Generally very good experience Have used Turbo Tax for many years. I especially appreciate the import feature from the prior year and from investment firms. Ran into a couple hiccups this year. One form from last year imported but was not relevant to this year. The interview kept insisting I fill it in. I finally had to remove the form. Also the inherited IRA form kept coming up with my husband as beneficiary, which he isn't. I tried to access help, but didn't find any the online resource. I probably should have called. Also, on the state form, wording in some areas was exceptionally confusing -- various terms definitely needed definitions. Even with these problems, I still think the product is very good -- saves time, does the calculations, finds the forms, double-checks info, etc.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy-Speezie Easy & well orchestrated for the non-accountant types like me! Easy to leave & get back to where you left off-
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is way to go i love the experience how easy it is to file your own taxes
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is super helpful super helpful and super simple and i always get the most using turbo tax
Date published: 2021-02-27
Rated 3 out of 5 by from Flaw in the software programing If you donated non-cash goods, be very careful in entering the address of the charity as there is no way to go back and edit - you literally have to go in and delete that charity, re-enter the information and then re-type the address. This is a major flaw. TurboTax was nice enough to give me a small discount, hopefully (I haven't seen it yet), but this is still a major flaw that really needs to get fixed. The only reason I didn't give 1 star was the discount. Sad thing is that I have been using TurboTax since the late 1990s, and this is the first time they could not satisfactorily solved my issue. Was on a support call for 45 minutes trying to figure out a way to fix other than re-editing everything. this was a major pain.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10754
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Yes, Turbo Tax is the best! It was easy to use. I have been using the product since 2005 and it has become easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy for part time college kids It was really easy to type everything in. I wish you could upload a pdf on the free version but typing stuff in wasn't that heard.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very thorough Agent worked professionally with me to walk me through questions that had corrections needed. He kept searching for the answers until my claim cleared of all fixes.Very nice man !!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is streamlined and effective and very professional:)
Date published: 2021-02-27
Rated 5 out of 5 by from Very easy! The first-time filer, the employee was very helpful and informative! Will be back next year!
Date published: 2021-02-27
Rated 4 out of 5 by from Generally very good experience Have used Turbo Tax for many years. I especially appreciate the import feature from the prior year and from investment firms. Ran into a couple hiccups this year. One form from last year imported but was not relevant to this year. The interview kept insisting I fill it in. I finally had to remove the form. Also the inherited IRA form kept coming up with my husband as beneficiary, which he isn't. I tried to access help, but didn't find any the online resource. I probably should have called. Also, on the state form, wording in some areas was exceptionally confusing -- various terms definitely needed definitions. Even with these problems, I still think the product is very good -- saves time, does the calculations, finds the forms, double-checks info, etc.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy-Speezie Easy & well orchestrated for the non-accountant types like me! Easy to leave & get back to where you left off-
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is way to go i love the experience how easy it is to file your own taxes
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is super helpful super helpful and super simple and i always get the most using turbo tax
Date published: 2021-02-27
Rated 3 out of 5 by from Flaw in the software programing If you donated non-cash goods, be very careful in entering the address of the charity as there is no way to go back and edit - you literally have to go in and delete that charity, re-enter the information and then re-type the address. This is a major flaw. TurboTax was nice enough to give me a small discount, hopefully (I haven't seen it yet), but this is still a major flaw that really needs to get fixed. The only reason I didn't give 1 star was the discount. Sad thing is that I have been using TurboTax since the late 1990s, and this is the first time they could not satisfactorily solved my issue. Was on a support call for 45 minutes trying to figure out a way to fix other than re-editing everything. this was a major pain.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10754