TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Helpful I needed a lot of advice this year. I had some unusual circumstances and had to file 3 state income taxes. Your experts, especially Amy, were patient and very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Hope is an awesome CPA Hope made filing my taxes super easy! She is super knowledgeable!
Date published: 2022-04-09
Rated 4 out of 5 by from Bit pricey. Fairly easy to use. Good information online if you have questions. Good to research your situation as much as possible before you start. Always ends up costing more than determined at first.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was a breeze it was very user friendly and i will be using t again next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Very happy with Turbo Tax i have used turo tax for the last several years and like the system. Did have a problem this year. For some reason I worked on my return and needed to save it and finish it at a later date. When I returned to finish it, I could not find it. Also another return was lost too! I had to reenter all my info for this year. I don't know if it was the programs fault or if the computer had the problem. I checked and everything else on the computer was still there except for the 2020 returns and the one that I was working on.
Date published: 2022-04-09
Rated 1 out of 5 by from So Many Overrides Found many errors. (1) 2020 AGI transferred to 2021 TT (under FILE/File a Return) did not match 2020 AGI 1040 which I e-filed through TT; (2) Payment History 2020 did not match Payment History 2021; (3) Capital Loss Carryforward did not transfer properly and had to override. Ended up having to proof and review EVERYTHING. Can't even trust TT to transfer PY info/data. TT seems to be getting worse by the year. I'd rather pay a CPA to do the work, and I used to be a CPA.
Date published: 2022-04-09
Rated 5 out of 5 by from Let out a sigh relief! It's always a relief hitting that submit button! Easy and Fast
Date published: 2022-04-09
Rated 3 out of 5 by from Expensive Price has gone way up. Will not use again. Chat option needs work.
Date published: 2022-04-09
Rated 5 out of 5 by from Works well year after year. I have no reason to try any other software unless my tax situation becomes more difficult.
Date published: 2022-04-09
Rated 2 out of 5 by from needs to be compatable with other products the program needs to be able to acess all intuit software and accounts to easily upload information. IE quickbooks online
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful I needed a lot of advice this year. I had some unusual circumstances and had to file 3 state income taxes. Your experts, especially Amy, were patient and very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Hope is an awesome CPA Hope made filing my taxes super easy! She is super knowledgeable!
Date published: 2022-04-09
Rated 4 out of 5 by from Bit pricey. Fairly easy to use. Good information online if you have questions. Good to research your situation as much as possible before you start. Always ends up costing more than determined at first.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was a breeze it was very user friendly and i will be using t again next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Very happy with Turbo Tax i have used turo tax for the last several years and like the system. Did have a problem this year. For some reason I worked on my return and needed to save it and finish it at a later date. When I returned to finish it, I could not find it. Also another return was lost too! I had to reenter all my info for this year. I don't know if it was the programs fault or if the computer had the problem. I checked and everything else on the computer was still there except for the 2020 returns and the one that I was working on.
Date published: 2022-04-09
Rated 1 out of 5 by from So Many Overrides Found many errors. (1) 2020 AGI transferred to 2021 TT (under FILE/File a Return) did not match 2020 AGI 1040 which I e-filed through TT; (2) Payment History 2020 did not match Payment History 2021; (3) Capital Loss Carryforward did not transfer properly and had to override. Ended up having to proof and review EVERYTHING. Can't even trust TT to transfer PY info/data. TT seems to be getting worse by the year. I'd rather pay a CPA to do the work, and I used to be a CPA.
Date published: 2022-04-09
Rated 5 out of 5 by from Let out a sigh relief! It's always a relief hitting that submit button! Easy and Fast
Date published: 2022-04-09
Rated 3 out of 5 by from Expensive Price has gone way up. Will not use again. Chat option needs work.
Date published: 2022-04-09
Rated 5 out of 5 by from Works well year after year. I have no reason to try any other software unless my tax situation becomes more difficult.
Date published: 2022-04-09
Rated 2 out of 5 by from needs to be compatable with other products the program needs to be able to acess all intuit software and accounts to easily upload information. IE quickbooks online
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10752