TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good work TurboTax Turbotax experts are the BEST all of them were detail orientated and thorough to all of my questions. The website did experience some bugs like for example I was not able to remove a vehicle from my Self-employment business (somehow it fixed on its own) but, overall TurboTax is easy to use and to navigate.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We did not use an expert. TurboTax's automation service is very easy to navigate, though it was nice knowing I could ask someone about something if anything were to have come up. That security is nice.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Makes it Easy! Turbo Tax not only makes it easy but gives you peace of mind as well!
Date published: 2021-02-27
Rated 5 out of 5 by from Simple and Helpful Very easy and help is available anywhere as you go through the steps.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use The import file option is so terrific so you don't need to feel like you can understand and manually import every single number. With that said, I did run into a few issues where the auto import was incorrect with the state for the bank- but generally it's a great feature.
Date published: 2021-02-27
Rated 5 out of 5 by from great help great help and service they really help you every step of the way.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Easy to use, and the built in helpful links were clear. Explanations of the "why" were easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Every Year... I use TurboTax Turbo Tax is quick, efficient, and very easy to use. I have allowed other people to prepare my taxes, but I love being able to do it myself. I am not thrilled about the costs, but my taxes are always done and my tax money comes back to me fairly quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy to follow It was easy to follow and provided many opportunities to check or correct entries. It created all of the necessary forms that were needed for the 2020 taxes.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Enough Some confusion with being able to modify interest income section.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10744
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good work TurboTax Turbotax experts are the BEST all of them were detail orientated and thorough to all of my questions. The website did experience some bugs like for example I was not able to remove a vehicle from my Self-employment business (somehow it fixed on its own) but, overall TurboTax is easy to use and to navigate.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We did not use an expert. TurboTax's automation service is very easy to navigate, though it was nice knowing I could ask someone about something if anything were to have come up. That security is nice.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Makes it Easy! Turbo Tax not only makes it easy but gives you peace of mind as well!
Date published: 2021-02-27
Rated 5 out of 5 by from Simple and Helpful Very easy and help is available anywhere as you go through the steps.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use The import file option is so terrific so you don't need to feel like you can understand and manually import every single number. With that said, I did run into a few issues where the auto import was incorrect with the state for the bank- but generally it's a great feature.
Date published: 2021-02-27
Rated 5 out of 5 by from great help great help and service they really help you every step of the way.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Easy to use, and the built in helpful links were clear. Explanations of the "why" were easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Every Year... I use TurboTax Turbo Tax is quick, efficient, and very easy to use. I have allowed other people to prepare my taxes, but I love being able to do it myself. I am not thrilled about the costs, but my taxes are always done and my tax money comes back to me fairly quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy to follow It was easy to follow and provided many opportunities to check or correct entries. It created all of the necessary forms that were needed for the 2020 taxes.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy Enough Some confusion with being able to modify interest income section.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10744